I’m not even kidding… this app just had me living WAY above my paycheck 😭✨ I scored the craziest discount on a hotel that I would normally scroll right past because—be real—that’s “treat yours... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The booking process was quick and easy, and the value for money was good. It’s worth noting that the hotel is relatively far from public transportation and (cheaper) taxi services—apart from taxis.
I liked this hotel and had a nice funky boutique hotel vibe. It is close to the medical district and they will get you to your destination if you make an appointment, so I didn’t need a car. My microw... See more
I spent three nights at the Residhotel in Lille. I really enjoyed my stay. The lady at the reception (and the other people as well ) was very kind and allowed me to check into my room a bit earlier... See more
Company details
Written by the company
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Contact info
United States
- super.com
4.3
Excellent
53K reviews
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Surprise at check-in wasn't a good one.
While the initial booking was simple, the surprise on checking in was disappointing. On the booking site, I was glad to see the savings on the room. However, that was negated by having to pay over $50 a day to park at the very hotel I'm staying at. And, since every parking lot in the area has expensive rates, I left my car at the hotel and had to walk or rideshare everywhere.
April 14, 2026
Reply from Super.com
We appreciate you sharing this, John. We can see the parking costs had an impact on your overall experience and we want to make sure your feedback gets properly looked into. Our team will be reaching out to you directly with an update.
Everything went as planned.
April 18, 2026
So far it’s been good
April 15, 2026
I had not previously heard of Super
I had not previously heard of Super but the price was so much lower than booking directly and the hotel was so conveniently located I just booked and it was great. I didn't need a membership so I didn't sign up but if I needed a hotel again at a very good price I would definitely use Super again.
April 18, 2026
Earning cash back has made it a great…
Earning cash back has made it a great experience!!
April 18, 2026
THE PERFECT SCAM. Do not use Super.com
THE PERFECT SCAM, FRAUD ALERT:
DO NOT USE SUPER.COM. THIS PLATFORM IS DESIGNED TO SCAM YOU. BELIEVE ME. THEIR FAKE REPLIES TO THIS POST MEAN NOTHING.
I booked a week's stay at Denver Element Park Meadows. It cost 578$. At check-in at 9pm, April 13th the hotel canceled my booking at their discretion, refused to issue a refund or written confirmation of their cancelation. I filmed the incident. The cops were called. Contacted Super.com for a full refund. Instead of issuing the refund, they are making me chase down proof that the hotel canceled and agreed to a full refund. I have the video! I contacted the hotel, they say they are willing to refund but have not issued any proof.
In other words, if you book through this third-party, and the hotel cancels your booking, Super.com and the hotel will keep your money. You have no recourse to get it back. 600$ in today's economy is an enormous amount if money. I've filed a police report against Super.com, Element Denver Park Meadows and Marriott. DO NOT USE THIS COMPANY. IT IS FRAUD.
April 12, 2026
Unprompted review
Reply from Super.com
We can see what happened that evening was completely unacceptable and we want to make sure this receives the most urgent attention possible. Our team has reviewed your case and will be reaching out to you directly right away. We look forward to making this right for you without any further delay.
The pricing was good.
April 10, 2026
Booking was easy
Booking was easy. We showed the receipt at check in. All was fine and as booked.
April 8, 2026
My card number was unauthorised charges…
My card number was unauthorised charges in another country had to cancel my card ,charge was at an airport in Dublin and I was not there how did my card number get there ?. Do not contact me again I will not be using you again
April 18, 2026
Reply from Super.com
We can see this was a concerning experience and we take matters like this very seriously. Super+ membership is included as part of the booking experience and is presented during checkout. Our team has reviewed your case and will be reaching out to you directly to make sure everything gets properly sorted for you.
Great prices plus cash back reward…
Great prices plus cash back reward scheme makes it even better. Booked hotels in Spain, France and UK and all gone very smoothly. Would definitely recommend
April 18, 2026
No customer service available their…
No customer service available their website does some sort absolutely stupid human verification process where it is supposed to send you a code and you are supposed to enter that code but the code never comes and then when you call customer service it's a stupid dumb robot that tells you that you now have to wait 24hr. Like WTF..... you want to verify that I'm a human and screw us both with a robot 🤬 .
April 17, 2026
Unprompted review
Reported them for fraud here in UK
Don’t know how they operate in US but here in UK they break consumer rights laws big time! I have been using Super.com from 2023 as prices were quite competitive. Checked my credit card today and found 2 rather odd transactions dated yesterday for almost similar amount circa £11 by Super.com
Apparently Super.com signed me up for their membership without my knowledge last year (without any acknowledgment whatsoever!) and decided to resign me up for the second time yesterday! Fraud was reported to my bank and their customer service went rather sheepish and promised full refund after I have mentioned breaching of UK consumer laws, in particular reporting them for fraud. UK has strong laws protecting people from fraudsters. (Even after we left EU)
Please do check you might have been subscribed to membership without our permission/knowledge if you use Super.com
P.S. I received immediately email confirmation when I manually cancelled membership, never received confirmation of the original subscription through..🤔 was told by Super.com representative that I should have received a text message confirming it, (I never did, in spite
the fact that they subscribed me twice!, )
Another interesting detail is when one checks one’s account one can see clearly when one have cancelled membership but not when it has started from, hmm.. 🤔
I received full refund after complaining
April 18, 2026
Unprompted review
Reply from Super.com
We can see this was a genuinely concerning experience and we completely understand why you took the steps you did. Super+ membership is included as part of the booking experience and is presented during checkout and a welcome confirmation is sent at the time of enrollment. We can confirm the membership has been cancelled and all charges have been refunded in full. We appreciate your patience throughout and hope to have the opportunity to provide a much better experience in the future.
The customer service
The customer service. Graphics on the website the ability to access the right items needed.
April 16, 2026
Unprompted review
I have booked with these guys a couple…
I have booked with these guys a couple times and have had nothing but issues and have been falsely charged multiple times when I did not give permission for any of them and good luck if you want to change a reservation that they mess up on they will make you call the hotel directly and you better hope the person says that they will otherwise your Sol
April 14, 2026
Unprompted review
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