Super Arbor Reviews 2,749

I am not a tech person. The website was easy to maneuver. The price is lower than Cosco, Home Depot or Lowes, even after paying for shipping. I am excited to get my water heater!! Thank you!!

This company is a SCAM! They provide fake updates regarding shipping, ultimately reporting your item has been delivered when, in fact, it was never shipped. When called out on their BS they continue to say be patient, or that the package has been delivered and perhaps your neighbor has it. Total SCAM!

This is a SCAM company. Red flag. Do not place any order with them.

Searched for the best price and this place has it.

We have looked and shopped many hours and finally found the item we need our patio was partially destroyed by the 5 inch snow storm this year. It made me cry and am so grateful you were there

Thanks again
Leta Norfleet

Super easy web site to navigate! Great selection of products and very reasonable pricing. Highly recommended site. This was a first time order but it won’t be my last. Will definitely be ordering from Arbor again!

Ultimately, Super Arbor performed WAY above expectations, where I had inadvertently placed my orders without a thorough review of other customer experiences. I came close to canceling my orders twice but I trusted the process. Processing and delivery took a LONG time but it was nearly EXACTLY as they specify in their terms.

Simple, straight forward, had what I needed and can ship to me.

Unable to speak with a live person. They cannot tell you if they have the product in stock. You have to wait up to 2 weeks after ordering to find out. The one star represents the point that they do not charge your account till they ship the product.

I don’t like AI handling customer service especially when response time is slow.

They took my order 4/11 and provided me an order number and did nothing. For now I have not been charged as of 4/30. It is impossible to get a hold of them either by calling or email calls are answered by an AI bot that is not helpful.

It was easy to order what I needed. The item I ordered was not available elsewhere.

This was an easy process, and they show they had my item in stock, and I love the option for payment after the order is fulfilled!!

We had ordered a sink for a bathroom remodel and it was too deep to fit. And your product bailed us out with its similar design. It will fit beautifully. Thank you

Placing an order was fast and simple and the extra discounts and free shipping was really nice.

Found exactly what I was looking for. Process was very easy and convenient

I haven't even rec'd the tiles yet but the price was unbeatable. I've looked for so long for these to do a small project. But at this amazing price, I can do a whole room. When I start tiling, I'll send another review. Thank you.

From my experience this whole company is a scam, from an AI generated website to AI customer support agents, there's not a live person anywhere. I ordered a box of flooring, the order email sent to junk folder. I've had issues before with other sort of questionable sites so I took a screen shot of the order number, and that order number did not match the one I received by email. When calling in, the AI won't even see that order number as valid, had to use the confirmation one. There is effectively no way to talk to anyone who can do anything. It's been over a month since I ordered with no email, delivery date, shipping info, or ability to communicate, so I've requested an order cancel, again, just hoping that actually happens. I couldn't remember what source I used for payment and I couldn't find the charge on the ones I checked. Maybe they don't charge till the product is actually available to ship? Please stay away, deal with a company that has people involved.

Great products, easy checkout. outstanding company!