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SuperBike Factory - BuckinghamshireReviews 

1,214
TrustScore 5 out of 5

4.8

Unit 1 Granby Trade Park, Bletchley, MK1 1NL Milton Keynes, Buckinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’ve bought here a few time but this time round I dealt with Jonathan and he has given the best service answered all questions got me free delivery and a tad more on my part ex would recommend

Rated 5 out of 5 stars

Jonathan from Milton Keynes Superbike’s is one off the best customer service person I have ever had,he gave me so much time and gave me so much advice on my bike.

Rated 5 out of 5 stars

Just a quick thank you to Blanka, she was wonderfully helpful yesterday, she managed to get me a great deal on my next bike. The most important part was Blanka phoned back when she said she would. Y... See more

Company replied

Rated 5 out of 5 stars

Absolutely exceptional service and information provided by Jonathan, happy with the purchase of my benelli. Would highly recommend. Answered all questions - had knowledge of the bikes and was thorough... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Used Motorcycle Dealer

About SuperBike Factory - Buckinghamshire

Written by the company

SuperBike Factory is Europe’s largest used motorbike retailer, with over 2,000 motorbikes available across our dealerships. We focus on making buying a motorbike straightforward, giving riders a wide choice in one place with clear information and support when it’s needed.

We’re proud to have more than 18,000 reviews on Trustpilot with a 4.7 ‘Excellent’ rating. Customer feedback plays an important role in helping us improve and develop our services.

How we prepare our bikes

  • Prepared by our technicians – every motorbike is prepared before it reaches the showroom, including servicing and multi-point checks.
  • HPI & MOT history – each bike comes with a full HPI and MOT history report and at least six months MOT.
  • 90-day warranty – every motorbike comes with a 90-day warranty for added reassurance.
  • 14-day money-back guarantee (online orders) – if you buy online and the bike isn’t right for you, you can return it within 14 days of purchase.

Choice for every rider

With thousands of bikes available, you’ll find a wide mix of styles including sports bikes, cruisers, naked bikes, adventure bikes and 125cc models. We price bikes as standard models, so you won’t pay extra just because a previous owner added upgrades.

Visit us

Our showrooms are located in Macclesfield, Bradford, Bristol, Milton Keynes, Donington Park, and Crawley.

Motorbike buying made simple

Written by the company

Choice, convenience, and support
With over 2,000 motorbikes in stock, we offer one of the largest selections of used motorbikes in Europe. You can reserve online, arrange finance, or visit one of our showrooms to find the right bike for you.
Bikes, finance, servicing, and more
From choosing your motorbike to arranging finance, servicing, and accessories, we aim to make the whole process straightforward. Our team is here to help you find the right bike and get ready to ride.
Buying with confidence
Every motorbike goes through preparation by our technicians, including servicing and multi-point checks before reaching the showroom. We focus on giving riders clear information and support throughout the buying process.

Added peace of mind

Extra reassurance when buying your motorbike

Extra reassurance when buying your motorbike
Every motorbike comes with a 30-day warranty for added peace of mind. Each bike is prepared by our technicians, including servicing and multi-point checks. If you buy your motorbike online and it’s not right for you, you can return it within 14 days of purchase.

Contact info

  • Unit 1 Granby Trade Park, Bletchley, MK1 1NL, Milton Keynes, Buckinghamshire, United Kingdom

  • 01908 880190

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,214)

2,200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing

Order cancelled! Communication bad customer care bad overall experience was a disappointment. Wouldn't recommend to anyone. Cant believe all these good reviews as my experience tells a very different story.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

KTM 1090R

Despite some hiccups. The Superbike Factory guys delivered my bike with great service and a smile

June 24, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We're glad to hear you received great service and a smile. Thank you for your positive feedback!

Rated 5 out of 5 stars

Brilliant!

Absolutely exceptional service and information provided by Jonathan, happy with the purchase of my benelli. Would highly recommend. Answered all questions - had knowledge of the bikes and was thorough with the T&Cs 👏🏾👏🏾👏🏾

June 20, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We are so glad to hear you had such a positive experience with us and are happy with your purchase! Thank you for your kind words.

Rated 5 out of 5 stars

Jonathan was great when dealing with my…

Jonathan was great when dealing with my enquiry. PX’d a street tripple for a gsxr and done a fair deal with PX value. New bike is mint and excited for this season. Jon also made sure the bike was turned around in good time and had it ready for the weekend. Paul also helped in getting the deal over the line.

June 19, 2026
Unprompted review
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Reply from SuperBike Factory - Buckinghamshire

We're delighted to hear you had such a positive experience with your new bike purchase! It's wonderful that we could facilitate a fair deal and get you ready for the season.

Rated 5 out of 5 stars

Just a quick thank you to Blanka

Just a quick thank you to Blanka, she was wonderfully helpful yesterday, she managed to get me a great deal on my next bike.
The most important part was Blanka phoned back when she said she would. You have a good one here superbike factory.

June 17, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We're happy to hear you received a great deal on your new bike! We appreciate your kind words and are glad our team was so helpful.

Rated 5 out of 5 stars

Jonathan at Milton Keynes was super…

Jonathan at Milton Keynes was super friendly and made my purchase of a new bike easy and efficient. Top guy. Can’t recommend enough.

June 12, 2026
Unprompted review
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Reply from SuperBike Factory - Buckinghamshire

We're happy to hear your bike purchase was easy and efficient. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Sold easily great staff and was…

Sold easily great staff and was contacted by driver to give an eta friendly and very pleasant opted for Sam day transfer and money went in straight away

June 12, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We're so glad to hear you had such a positive experience with our staff and same-day transfer service. Thank you for your kind words!

Rated 1 out of 5 stars

I purchased a GSX R 750 L4 from them

I purchased a GSX R 750 L4 from them. The bike has had a clutch slip/2nd gear issue since I bought it from them. I've sent multiple emails over whats been around 2 years now, I've only ridden the bike around 10 times in that time as it's not safe to use. I took out the extended warranty policy when I purchased the bike. I've tried to contact to find out how to get it sorted but no responses at all. I bought the bike for a substantial amount an had anyone had tested it before selling, they would have known the issue with the gearbox instantly. Thought it best to leave a review to maybe stop someone else getting ripped off

June 12, 2025
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We are truly sorry to hear about the ongoing issues with your GSX R 750 L4 and the difficulty you've experienced getting a resolution. We appreciate you bringing this to our attention. We are committed to investigating this matter thoroughly and will reach out to you directly to address your concerns.

Rated 5 out of 5 stars

Jonathan was a great sales person who…

Jonathan was a great sales person who wasn't pushy and clear on what I was trying to get. He's helped me get back on a bike I can love and ride again after a few years off. I can't recommend hm and SuperBike Factory enough.

June 5, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We're so happy to hear that our team member was helpful and that you found a bike you love. We appreciate your recommendation!

Rated 5 out of 5 stars

Lovely service

Lovely service, not pushy and answered all my questions.

May 31, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We're happy to hear that. We appreciate your kind words.

Rated 5 out of 5 stars

Great service from Superbike Factory Milton Keynes

Thank you to Paul, Blanka and Jon at Milton Keynes for an excellent service. Having watched many reviews regarding policy and procedures at Superbike factory any fears were soon erased.
At my first viewing of my now newly acquired Triumph Speed Twin Paul was very helpful answering all my questions and nothing was too much trouble.
Upon my return a few weeks later, Blanka was amazing in rectifying a small pricing issue and organising a deal to suit us both.
Unfortunately Blanka was busy a week later on collection day so handed the reigns to Jon who again operated in a swift, efficient and polite manner making the purchase a pleasant process.
Feedback to note was:
No fuel in the bike on pickup, I was aware before riding off and fully expected to fill up before riding home BUT it wasn’t even registering any bars on the gauge and didn’t even have 0 miles left to empty.
No replies to the messages sent, portal needs checking more frequently..
And Superbike Factory maybe some sort of brand advertising on sold bikes… key rings, paperwork folders etc.
Overall I left pleased and would happily return to purchase from Superbike Factory Milton Keynes.

May 30, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We are so glad to hear you had an excellent experience with us! We appreciate your kind words regarding our team members. We've noted your feedback about the fuel, messages, and branding, and we will certainly use it for improvement. Thank you for your valuable input.

Rated 5 out of 5 stars

Just part Ex a bike

Just part Ex a bike , lad who dealt with the bike trade Jonathan was a star from the start easy simple very knowledgeable very happy with the service recommended.

May 27, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We're happy to hear your bike trade was easy and simple. We appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Jonathan helped me so much

Jonathan helped me so much. He made my day . Thanks , best customer service!

May 24, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We're so glad to hear we made your day! We appreciate your kind words.

Rated 5 out of 5 stars

My first visit to buy my first bike

My first visit to buy my first bike, Johnathan was massively helpful and made the whole process so easy. Thanks for the service and great experience.

May 23, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We're so glad we could make your first bike purchase easy and enjoyable. Thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

DONT,

Stay away, giving you 1/3 of your bikes value, Preying on the desperate.

May 14, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We regret your experience. We are continually review out value process to ensure a fair price is offered to evryone, i am sorry you were not happy with your valuation

Rated 4 out of 5 stars

Ordered a new bike online and delt with Blanka

Ordered a new bike online and delt with a lovely lady called Blanka, if you get the opportunity to choose who you deal with she is the one you want.
Very polite and patient and most importantly listens to what the customer wants. Spot on from start to finish. Tim

May 10, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We are so glad to hear you had such a positive experience with us! It's wonderful to know that our team provided excellent service, listening attentively to your needs. We truly appreciate your kind words and valuable feedback.

Rated 5 out of 5 stars

Superbike factory.....Jonathan Milton Keynes

Jonathan was great ..was a pleasure to actually do business with him and the superbike factory team ...my 4th bike purchased over the years from Macclesfield to Milton Keynes....I can't fault the service I get from either place
...was a pleasure doing business with Jonathan...light hearted fun and laughter ...but still got the job done ....thank you for your professional attitude and service with a difficult set of circumstances....thanks again to all the superbike factory team ....⭐️⭐️⭐️⭐️⭐️ service as always from me 😊🏍😊

May 4, 2026
Unprompted review
SuperBike Factory - Buckinghamshire logo

Reply from SuperBike Factory - Buckinghamshire

We are so pleased to hear about your excellent experience with our team, especially with your fourth bike purchase! It's wonderful to know we could make the process enjoyable, even with challenging circumstances. Thank you for your continued loyalty and kind words.

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