I cannot praise Superbike Loans highly enough. Throughout the process they were helpful and always looking to get me the best deal for my price point. In particular, I would like to commend... See more
Company replied
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Honestly couldn't thank lyell jameson enough. Amazing customer service from start to finish and explained everything very clear so it was easy to understand. I am now a proud owner of a new bike with... See more
Company replied
From start to finish the team at superbike finance were most helpful and straightforward, even helping an old technophobe like myself. Lyell made the last call to myself and talked me through the fina... See more
Company replied
Had a personally great experience with super bike loans! I had sammi-Lee Jordaan help me with my finance on my new motorbike, she went through all information thoroughly and made sure everything was u... See more
Company replied
Company details
Information provided by various external sources
At Superbike Loans we pride ourselves on adding a welcoming and friendly customer experience to everyone we speak to. Our team is a mix of bike enthusiasts and finance specialists who have a common goal – helping you finance and ride away on the bike of your dreams. Whether you are looking for the lowest APR rates or have been turned down for finance in the past, you have our word that we will do our very best to arrange a finance deal that suits you. We, like you, love bikes and will help you find the right finance package available to us.
Contact info
St Peters Working Institute, Windmill Street, , SK11 7HS, Macclesfield, United Kingdom
- 01625 353001
- info@superbikeloans.co.uk
- superbikeloans.co.uk
5.0
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hollie was Incredible got everything i…
Hollie was Incredible got everything i wanted in a bike answered every question and always kept me updated
December 3, 2024
Unprompted review
Reply from Superbike Loans
We're thrilled to hear about your positive experience! It's wonderful to know that you were so well taken care of. We're proud of our team and appreciate your kind words about Hollie's dedication to helping you find the perfect bike.
Team SBL
Amazing customer service very quick and…
Amazing customer service very quick and easy to follow
December 2, 2024
Unprompted review
Reply from Superbike Loans
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service. We strive to make things quick and easy for our customers, and we're glad you found that to be the case.
Team SBL
Hollie is awesome!!
I would give more than 5 stars Hollie B was amazing! Really helpful, polite, professional. I asked so many questions she was very patient! A true asset to the company and a wonderful person! I have my person whenever I'm looking for my next bike!
December 2, 2024
Unprompted review
Reply from Superbike Loans
We are thrilled to hear about your positive experience! It's wonderful to know that Hollie B provided such exceptional service. We appreciate your kind words and are proud to have such dedicated team members. We strive to ensure our customers have a positive experience, and we're delighted that Hollie B exceeded your expectations.
Team SBL
ThGreat serviceis company is great
This company is great, Holly kept incontact with me via emails and calls. Danielle called me today very polite and professional, answered all my questions and gave me enough information that answered questions before I asked.
Thank you both ladies and they are a credit to the company
November 30, 2024
Unprompted review
Reply from Superbike Loans
We are thrilled to hear about your positive experience. It's wonderful to know that Holly and Danielle provided such excellent service. Their dedication to providing clear and helpful information is truly appreciated. We are proud to have such dedicated and professional team members.
Team SBL
Thank you Holly :)
Holly was brilliant and easy to talk to and definitely made me laugh haha lovely experience :)
November 29, 2024
Unprompted review
Reply from Superbike Loans
We're so glad to hear you had a positive experience. It's wonderful to know that you found our service enjoyable and that you connected with our team member. We appreciate your kind words and feedback.
Team SBL
Reply from Superbike Loans
Thank you for your feedback. We're glad to hear you had a good experience with us. If there's anything specific we could improve on or assist with further, please let us know. Your input helps us continue to enhance our service.
Team SBL
Hollies was very helpful i found her…
Hollies was very helpful i found her informative and patient while I made my decision I would absolutely recommend to freinds or family
November 22, 2024
Unprompted review
Reply from Superbike Loans
We appreciate your kind words about Hollies. We're glad you found her helpful, informative, and patient. We strive to provide excellent customer service, and it's wonderful to hear that Hollies exceeded your expectations. We're happy to hear that you would recommend us to your friends and family.
Team SBL
Excellent service as always!
Sammi-Lee worked brilliantly to find me finance on a motorcycle after struggling previously! 2nd time iv used superbike Loans and they have been excellent each time. Appreciate your help sammi.
November 23, 2024
Unprompted review
Reply from Superbike Loans
We're thrilled to hear about your positive experience with Sammi-Lee and Superbike Loans. It's wonderful to know that our team was able to help you secure financing for your motorcycle. We appreciate your kind words and are glad to hear that you've had excellent experiences with us.
Team SBL
Hollie was very polite
Hollie was very polite, and clear made me feel at ease i definitely she promotion on the horizon, keep good work.
November 21, 2024
Unprompted review
Reply from Superbike Loans
We're thrilled to hear about your positive experience. It's wonderful to know that you felt comfortable and well-informed during your interaction. We appreciate your kind words about Hollie's excellent service. We're committed to providing exceptional customer service and will share your feedback with our team.
Team SBL
VERY GOOD STAFF EXCELENT
November 21, 2024
Unprompted review
Reply from Superbike Loans
We're thrilled to hear you had a positive experience with our staff. We appreciate your kind words and will share your feedback with our team.
Team SBL
Dealt with hollie and she was…
Dealt with hollie and she was absolutely brilliant from the get go.
Went above and beyond for myself and I cannot thank her enough.
Makes you feel very comfortable and explains everything perfectly and doesn’t complain if you have any questions.
November 20, 2024
Unprompted review
Reply from Superbike Loans
We are so pleased to hear about your positive experience with Hollie. It's wonderful to know that she went above and beyond to make you feel comfortable and provided excellent service. We appreciate you taking the time to share your feedback and will be sure to pass your kind words along to Hollie.
Team SBL
Great experience on the phone sorting…
Great experience on the phone sorting this out and very quick at getting it sorted, lovely, friendly staff
November 17, 2024
Unprompted review
Reply from Superbike Loans
We're so glad to hear you had a positive experience. We strive to provide excellent customer service and appreciate your kind words about our staff.
Team SBL
Great customer service spoke with a guy…
Great customer service spoke with a guy named Lyell great experience very professional and helpful
Miguel
November 16, 2024
Unprompted review
Reply from Superbike Loans
We're so glad to hear you had a positive experience with our team. We appreciate your kind words about Lyell's professionalism and helpfulness. We strive to provide excellent customer service and are happy to know we met your expectations.
Team SBL
10/10 for customer service,friendly
10/10 for customer service,friendly, fast at moving things forward will definitely use again.
November 14, 2024
Unprompted review
Reply from Superbike Loans
We're so happy to hear you had a positive experience with our customer service team. We appreciate your kind words and are glad you found our service friendly and efficient. We look forward to assisting you again in the future.
Team SBL
Everyone was really friendly and…
Everyone was really friendly and informative about the bikes I enquired about! The company also has a great range of selection bikes! I would highly recommend this company for any bike wants and needs! :)
November 12, 2024
Unprompted review
Reply from Superbike Loans
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team and appreciate you taking the time to share your feedback. We strive to provide our customers with a wide selection of bikes and knowledgeable service, so it's wonderful to know we met your expectations.
Team SBL
The experience has been tumultuous
The experience has been tumultuous. However, Hollie Broad unlike a lot of her colleagues follows through on what she says she will do. The 5 star is reflective of Hollie and not necessarily the efficiency and management of the company as a whole
November 12, 2024
Unprompted review
Reply from Superbike Loans
We appreciate you taking the time to share your experience. We understand your frustration with the company's overall efficiency and management. It's great to hear that you had a positive experience with Hollie Broad, and we're glad she was able to follow through on her commitments. We value your feedback and will use it to improve our processes and ensure that all our customers have a positive experience.
Team SBL
Received a easy and quick service with…
Received a easy and quick service with a smile today from Sammi financing my new bike. Found and bought within a few hours. Thanks Sammi and Sammi's cat.
November 12, 2024
Unprompted review
Reply from Superbike Loans
We're so happy to hear you had a positive experience with Sammi! It's wonderful that you found the perfect bike so quickly. We're glad Sammi and her cat were able to make your expeirence enjoyable.
Team SBL
Really easy and very friendly
Really easy and very friendly. Ellis was a great help in sorting out the agreement. Highly recommended
November 12, 2024
Unprompted review
Reply from Superbike Loans
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad that Ellis was able to assist you.
Team SBL
Brilliant company to deal with nice and…
Brilliant company to deal with nice and easy
November 11, 2024
Unprompted review
Reply from Superbike Loans
We appreciate your kind words. We strive to make every interaction positive and easy for our customers.
Team SBL
Excellent service from Hollie Broad
Hollie Broad dealt with my financing of a motorcycle.
She’s been very helpful and professional, she contacted me at every step and made it easy to go through everything.
Excellent service
November 8, 2024
Unprompted review
Reply from Superbike Loans
We appreciate you taking the time to share your positive experience. We're thrilled to hear about the exceptional service you received from Hollie Broad. Her dedication to providing clear communication and guidance throughout the financing process is commendable. We're proud to have team members who consistently strive to make our customers' experiences seamless and positive.
Team SBL
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