Superbike Loans Reviews 

1,567
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I cannot praise Superbike Loans highly enough. Throughout the process they were helpful and always looking to get me the best deal for my price point. In particular, I would like to commend... See more

Company replied

Rated 5 out of 5 stars

Honestly couldn't thank lyell jameson enough. Amazing customer service from start to finish and explained everything very clear so it was easy to understand. I am now a proud owner of a new bike with... See more

Company replied

Rated 5 out of 5 stars

From start to finish the team at superbike finance were most helpful and straightforward, even helping an old technophobe like myself. Lyell made the last call to myself and talked me through the fina... See more

Company replied

Rated 5 out of 5 stars

Had a personally great experience with super bike loans! I had sammi-Lee Jordaan help me with my finance on my new motorbike, she went through all information thoroughly and made sure everything was u... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Motorcycle Dealer

Information provided by various external sources

At Superbike Loans we pride ourselves on adding a welcoming and friendly customer experience to everyone we speak to. Our team is a mix of bike enthusiasts and finance specialists who have a common goal – helping you finance and ride away on the bike of your dreams. Whether you are looking for the lowest APR rates or have been turned down for finance in the past, you have our word that we will do our very best to arrange a finance deal that suits you. We, like you, love bikes and will help you find the right finance package available to us.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,567)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with outcome

I found the service very supporting and helpful and they listen to me what I needed, I am very happy with the outcome thank u you very much

October 14, 2024
Unprompted review
Superbike Loans logo

Reply from Superbike Loans

We're so glad to hear that you had a positive experience with our service. We strive to provide helpful and supportive assistance to all our customers, and we're happy to hear that we met your needs. Thank you for your kind words and for taking the time to share your feedback.

Team SBL

Rated 5 out of 5 stars

Excellent!

Lyell was great! Made the experience easy and stress-free.

October 14, 2024
Unprompted review
Superbike Loans logo

Reply from Superbike Loans

We're so glad to hear that you had a positive experience. We appreciate your kind words about Lyell.

Team SBL

Rated 5 out of 5 stars

Things have changed for the better!

Things have changed for the better. I had a bit of a painful experience last year with these guys as the salesman was so keen to sell the bike, made one or two promises he couldn't keep. This time around, I knew what I wanted, they made a reasonable compromise of price and the entire process was done in less than 3 hours (that included getting finance approved)! The team was great, especially Alex. Whatever you guys did, keep doing it!.......... now let's hope the bike does as it's designed to do eh :)

October 11, 2024
Unprompted review
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Reply from Superbike Loans

We appreciate your feedback and are thrilled to hear about your positive experience this time around. We understand your previous experience was not ideal, and we strive to ensure all customers have a smooth and enjoyable experience. It's wonderful to hear that the team, especially Alex, provided excellent service and that you were able to find a solution that worked for you. We're committed to continuous improvement and will continue to work hard to provide the best possible service to all our customers.

Team SBL

Rated 5 out of 5 stars

Excellent service

Richard thanks for the excellent service that you provided today. Am happy with the service and can't wait to take my bike home.

October 10, 2024
Unprompted review
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Reply from Superbike Loans

We appreciate your kind words and are thrilled to hear you had a positive experience. We strive to provide excellent service and are glad you are happy with your purchase. Enjoy your new bike!

Team SBL

Rated 5 out of 5 stars

Quick efficient and friendly service

Quick efficient and friendly service. Got the bike I wanted for a great price. Would recommend to others

October 10, 2024
Unprompted review
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Reply from Superbike Loans

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We appreciate you taking the time to share your feedback.

Team SBL

Rated 5 out of 5 stars

Superstars

This is my third review regarding SBF and I must say the professionalism, knowledgeable and chilled out discussions regarding my bike purchase.
Recently I have continued to discuss my file with Hollie Broad and her assistance and dedication towards customer satisfaction has been outstanding.
There has been no pushy sales, no constant nagging and no phone call after phone call, it has honestly been a dream! Thank you all!
Anyone wishing to purchase a bike from SBF, I would highly recommend!

October 8, 2024
Unprompted review
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Reply from Superbike Loans

We are thrilled to hear about your positive experience with our team, especially your interactions with Hollie Broad. It's wonderful to know that you felt comfortable and supported throughout the process, without any pressure or unnecessary follow-ups. Our goal is to provide a relaxed and informative experience for all our customers, and we're delighted that we achieved that for you. Thank you for your kind words and recommendation!

Team SBL

Rated 5 out of 5 stars

Couldnt have asked for a better…

Couldnt have asked for a better transaction Holly was lovely. Many thanks.

October 8, 2024
Unprompted review
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Reply from Superbike Loans

We're so glad to hear you had a positive experience! We appreciate your kind words about Holly. We strive to provide excellent customer service and we're happy to hear that Holly exceeded your expectations.

Team SBL

Rated 5 out of 5 stars

Helpful and friendly

Sammi was incredibly helpful and took me through the process step by step. Was very professional and friendly, couldn’t ask for a better person to speak to

October 7, 2024
Unprompted review
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Reply from Superbike Loans

We're so glad to hear you had a positive experience! We appreciate your kind words about Sammi. We strive to provide excellent customer service and we're thrilled that Sammi was able to help you.

Team SBL

Rated 5 out of 5 stars

Holly was amazing so helpful

Holly was amazing so helpful, she was very clear and precise when giving the information to me.

October 7, 2024
Unprompted review
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Reply from Superbike Loans

We're so glad to hear you had a positive experience! We appreciate your kind words about Holly's helpfulness and clear communication. We're committed to providing excellent customer service, and we're thrilled you found it here.

Team SBL

Rated 5 out of 5 stars

Craig King

Craig King has been extremely helpful and patient with me today. The whole process was effortless and got us the right loan we required.

Thanks again Craig

October 7, 2024
Unprompted review
Superbike Loans logo

Reply from Superbike Loans

We're thrilled to hear about your positive experience. It's wonderful to know that Craig was able to provide you with the support and guidance you needed. We appreciate you taking the time to share your feedback.

Team SBL

Rated 5 out of 5 stars

Craig was very good he got me the bike…

Craig was very good he got me the bike that i wanted

October 7, 2024
Unprompted review
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Reply from Superbike Loans

We're thrilled to hear you had a positive experience! It sounds like Craig went above and beyond to help you find the perfect bike. We appreciate your kind words and will share your feedback with him.

Team SBL

Rated 5 out of 5 stars

Can’t fault them Lyell Jameson went…

Can’t fault them Lyell Jameson went above and beyond to help me out to find the perfect motorbike very happy with the service and will definitely recommend them.

October 5, 2024
Unprompted review
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Reply from Superbike Loans

We're thrilled to hear about your positive experience! It's wonderful to know that you were so happy with the service you received. We're proud of our team's dedication to helping customers find the perfect fit. Thank you for your kind words and recommendation!

Team SBL

Rated 5 out of 5 stars

Ellis Crooks was extremely helpful in..

Ellis Crooks was extremely helpful in walking me through the process of getting finance for my first motorbike. The process was very quick and painless and it was nice to talk to someone who also has a shared interest 🏍 I found the rates to be very reasonable and can't wait for it to arrivr

October 3, 2024
Unprompted review
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Reply from Superbike Loans

We are thrilled to hear that you had such a positive experience with Ellis Crooks. It's fantastic to know that he was able to guide you through the financing process smoothly and efficiently. We are also delighted that you found the rates reasonable and that you share a passion for motorbikes. We look forward to you enjoying your new ride soon.

Team SBL

Rated 5 out of 5 stars

Dealt with Jack and he made the process…

Dealt with Jack and he made the process easy. Nice chap and a good banter on the phone while we went through the process.

September 25, 2024
Unprompted review
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Reply from Superbike Loans

We're delighted to hear you had a positive experience. We appreciate your kind words about Jack and his helpfulness. We strive to provide excellent customer service and it's great to know we achieved that for you.

Team SBL

Rated 5 out of 5 stars

Excellent work

Excellent work, no problem at all,

September 29, 2024
Unprompted review
Superbike Loans logo

Reply from Superbike Loans

We appreciate your kind words and are glad to hear that you had a positive experience.

Team SBL

Rated 5 out of 5 stars

Fast and easy

Ellis from SuperBike Loans helped me and my wife with an application today. He was very helpful and thorough, made sure to cover everything. The process altogether was quick and easy, helped along by Ellis' calm and professional demeanor.

October 2, 2024
Unprompted review
Superbike Loans logo

Reply from Superbike Loans

We're so glad to hear about your positive experience with Ellis. We strive to provide our customers with exceptional service, and it's wonderful to know that Ellis was able to make the process smooth and efficient for you and your wife. We appreciate your kind words and will share your feedback with Ellis.

Team SBL

Rated 5 out of 5 stars

Very easy to get in touch with the…

Very easy to get in touch with the sales rep. Everyone I spoke to was lovely

October 2, 2024
Unprompted review
Superbike Loans logo

Reply from Superbike Loans

We appreciate your kind words about our sales representatives. We strive to provide excellent customer service and are glad to hear that you had a positive experience.

Team SBL

Rated 5 out of 5 stars

I had the pleasure of dealing with… Hollie Broad

I had the pleasure of dealing with Hollie Broad and she was fantastic. Very pleasant to talk to, very efficient and helpful with any questions I had. Overall, a very smooth transaction from start to finish.

October 1, 2024
Unprompted review
Superbike Loans logo

Reply from Superbike Loans

We are delighted to hear about your positive experience. We strive to provide excellent customer service, and we are thrilled that Hollie was able to assist you. We appreciate your kind words and will share your feedback with her.

Team SBL

Rated 5 out of 5 stars

5 star review

Danni, Sammy and Ellie have all been fantastic, extremely helpful and have made this experience a comfortable and pretty easy one.

October 1, 2024
Unprompted review
Superbike Loans logo

Reply from Superbike Loans

We're so glad to hear you had a positive experience. We appreciate your kind words about Danni, Sammy, and Ellie. Their dedication to providing excellent customer service is something we strive for in all our interactions.

Team SBL

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