Supercharge Reviews 35

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Thieving scum, Ordered charging cables from them via an advert on Facebook and been fobbed off with excuses ever since Hope they burn for this and Facebook should be held responsible for enabling an... See more

Rated 1 out of 5 stars

I have had just the same experience ordered in Aug 2020 still no delivery emailed numerous times said due to covid issues, last email I sent in May 2021 email said refund on way but still not materi... See more

Rated 1 out of 5 stars

Should be zero star Absolutely appalling, I have waited months for a charger and it has never arrived despite me emailing on numerous occasions. I have requested a refund and not had that either. I a... See more

3.4

Average

TrustScore 3.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered same product from fleo shop…

I ordered same product from fleo shop and never received it. alt turned out that was a total scam. Just wonder if they keep changing their name after so long to keep scam going. Either way will not try and buy that product again.

August 11, 2024
Unprompted review
Rated 1 out of 5 stars

No cable, refund not received

Ordered cables a year ago. Never received.
STILL no refund despite numerous e-mails. Last one June 2021 saying will be sent in 10 days. Still waiting and now e-mail does not work.
Absolutely useless

July 7, 2021
Unprompted review
Rated 1 out of 5 stars

Completely out of the blue tonight I…

Completely out of the blue tonight I got yet another email from them assuring me that my order was definitely dispatched and is on its way. They’ve been telling me that since September 2020!

June 29, 2021
Unprompted review
Rated 1 out of 5 stars

I have had just the same experience…

I have had just the same experience ordered in Aug 2020 still no delivery emailed numerous times said due to covid issues, last email I sent in May 2021 email said refund on way but still not materialsed 4 weeks later.
DO NOT USE THIS COMPANY
I shall be in touch with trading standards and action fraud

June 11, 2021
Unprompted review
Rated 1 out of 5 stars

Begrudge 1* for despicable scam company

On 27/8/20 I placed an order for £17+ via Facebook. The order went directly to payment as soon as credit card detail was added ...this was rather suspicious and I emailed immediately to cancel order ... I received nothing back to either confirm order or arrange refund as requested... I’m normally rather cautious checking reviews prior to purchases but on this occasion let my guard down because it was through Facebook... I trusted it to be genuine... lesson certainly learned there... Facebook offers no guarantee .... I doggedly persisted and emails were exchanged back and forth ... they offered order No. 730D946572 which as expected proved to be false... carriers were 17TRACK ...FK Commerce are listed on Facebook and part of the scam team... they too emailed several times saying they guaranteed my order would eventually arrive ...more lies... they too then failed to return emails... I’m sure the plan is to wear customers down with false promises until they eventually give up... I don’t give up easily... they are also relatively small amounts lost so this is probably the usual option... I contacted my credit card company to advise ... they were very helpful ...today I’ve raised a complaint through ActionFraud in order to hopefully stop scam merchants profiting from ordinary decent folk....

March 29, 2021
Unprompted review
Rated 1 out of 5 stars

I GOT A REFUND DO THIS

I have had the same but I just emailed them saying I know they scamming people and was taking all complaints that I found on the Internet about them and the emails to the police and trading standards and a hour later I had my refund in the bank

February 27, 2021
Unprompted review
Rated 1 out of 5 stars

Found the same issue as other…

Found the same issue as other customers, thieves and liars blaming COVID for the delay, been waiting 4+ months to no avail. Eventually contacted my credit card company for a refund and they are now lying by saying it’s delivered, even though their tracking says “not found” and they cannot prove delivery. Cannot believe they have the audacity to argue with my credit card company, which just shows the depths they will stoop to.

January 16, 2021
Unprompted review
Rated 1 out of 5 stars

Thieving scum,

Thieving scum,
Ordered charging cables from them via an advert on Facebook and been fobbed off with excuses ever since
Hope they burn for this and Facebook should be held responsible for enabling and representing scam companies!

January 5, 2021
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY SUCKS

They don't deserve any stars for rating them. I ordered on August 26,2020 called several times and It was in quarantine because of covid I tried again today to call and kept getting a recorded message then it would hang up. I wish I would of read these reviews too so I hope nobody else will be scammed

December 23, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM Company!

If your thinking about buying from this company, please don't...

Firstly they don't exist. They promise to send you charging leads and don't, then say yes we'll refund you. But don't. I ordered 6 leads for just over £55 never got them. What a scam.

December 17, 2020
Unprompted review
Rated 1 out of 5 stars

This is a recurring theme

This is a recurring theme! I ordered 3 charging cables in August at a cost of over £30 still not received anything when I complained they blamed it on their shipping partners and COVID I asked for a refund and haven’t heard anything since! Just rip off merchants do not go near .

December 9, 2020
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from this company

Do NOT buy from this company. I have had exactly the same experience as the other two customers. I ordered charging cables at the end of August 2020. It’s now early December and they still haven’t arrived! I don’t believe the goods were ever sent. When I repeatedly complained, I received excuses about their shipping being delayed because of Covid. When I demanded a refund, I was initially offered a 25% discount. “Discount on what?” I said. “You haven’t delivered anything.” Eventually, they agreed to a full refund weeks ago but guess what? Yep, problems with their payment processing company! No refund yet received. Do not be duped into buying from this company. They will rip you off.

December 3, 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy from these people

Do not buy from these people. This is a scam, they will send emails promising that your item has been sent but you will never receive it. You will not get your charger or a refund. I only gave a 1 star as you can't choose a minus.

November 26, 2020
Unprompted review
Rated 1 out of 5 stars

Total scammers

Minus stars if it was an option! Absolute scammers. Takes your money, do not provide you with any goods. All you get is fobbed off lying emails. I doubt these chargers even exist. Wish I hadn’t been so quick to buy, I doubt I’ll ever see my money again. How they’re still ‘trading’ I don’t know.

November 19, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look