I have not received my last order. I contacted Aus post who told me the order was seized as it was illegal to ship these items through Aus post. I explained that to the company and they refuse any... See more
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They have zero customer service! All of my previous orders have been fine but if you have any sort of issue with supply/delivery/getting what you paid for you can forget about any help at all. Numero... See more
Absolutely SHOCKING customer service. Recieved complete WRONG order, has been. Should’ve read the reviews before making my purchase. Company doesn’t even try to communicate, I’ve tried every form... See more
No major issues or concerns for the last 10 or so orders. Have learnt to request flavours or you probably wont get the ones you want. Prices have been increasing rapidly but that's expected.
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They have zero customer service!
They have zero customer service!
All of my previous orders have been fine but if you have any sort of issue with supply/delivery/getting what you paid for you can forget about any help at all. Numerous SMS email and phone calls all went unanswered. They literally do not care
I ordered Iget moons x10 and they…
I ordered Iget moons x10 and they shipped out some generic vapes that I’ve never even heard of. A cheap brand that they sell a 10pack for $100ish meanwhile I spent $220ish…..
I immediately thought they mixed up the orders and sent email, text messages and tried calling however they have not responded nor won’t answer the calls.
Highly disappointed as I’ve previously ordered from them with no problem which leaves me to believe they are short on stock and getting rid of the dregs
Avoid supercheapvapes
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