Super Chill CBD Reviews 192

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the quality of the products, finding them effective and enjoyable. Many people highlight the positive impact of the CBD products on their mood and well-being, with some noting their effectiveness for pain and anxiety. However, some people were dissatisfied with the ordering process, reporting issues such as receiving incorrect items or missing parts of their orders. Additionally, a number of reviewers experienced problems with response times from customer service and noted that delivery was often slower than expected, even when express shipping was paid for.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the effectiveness of the CBD... See more

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise fast shipping and... See more

Order

Consumers consistently express frustration and dissatisfaction with their orders. Many report not receiving... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the products, noting... See more

Response time

Reviewers highlight negative aspects of response time, with many reporting significant delays in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The vape cbd products are pretty good. I’ve been trying to communicate with someone but no response. Just wanted to clarify some things. If the products have thc in them. Some of them get you higher t... See more

Rated 3 out of 5 stars

I ordered two cbd vape juices on 12/20/2025 and only received one cbd vape juice on 12/29/2025. I’m yet to receive my other cbd vape juice and it still showing ordered confirmed when I check the track... See more

Rated 4 out of 5 stars

Just getting a hold of customer service, coupon code never worked for me. Past those nothings..great place..grreat products!

Rated 2 out of 5 stars

I recieved an email a week after i made a 100$ order saying they items were out of stock would i like to still wait for one item or receive a refund. Problem is all my calls/emails everything have... See more


Company details

  1. e-Commerce Service
  2. Online Marketplace

Written by the company

Super Chill CBD is an America's No.1 CBD Store, offering over 2500+ premium Award Winning CBD Products that have established the standard for quality throughout the industry.


Contact info

3.3

Average

TrustScore 3.5 out of 5

192 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The product arrived on time

The product arrived on time. In a box you’d throw away if you weren’t expecting it. I understand that if you’re a paranoid schizophrenic. Or this isn’t your first order.

July 22, 2024
Rated 1 out of 5 stars

My gummies were 100% melted

My gummies were 100% melted. I live in hot Houston Texas and I think proper mail packaging would have made the difference.
I want a refund or replacement but haven’t had a chance to request because recovering from Hurricane Beryl. I spent over $65.00 total.
I would be happy to send pictures of the melted product.
C.S.

July 1, 2024
Rated 1 out of 5 stars

Just a follow up

Just a follow up. Into another week with no product delivered. They have e gorilla balls to ask for payment. Scamming Stay as far away from them if possible. The reviews can't be wrong...not ALL of them. Then they read the review and you see the same crap letter of apology to the cust screwing up.omer Yet they don't improve anything!!! Just keep

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

My order number 2275 still has not been…

My order number 2275 still has not been delivered. UPS says it is lost. Please send me another one

May 28, 2024
Super Chill CBD logo

Reply from Super Chill CBD

Dear Shivani,

Thank you for your patience while we investigated the issue with your previous shipment.

We have sent a new package to you, and you can track its progress using the following tracking number:

UPS - 1Z65909R0364271449

https://www.ups.com/track?loc=en_US&requester=QUIC&tracknum=1Z65909R0364271449/trackdetails

You can use this number on the UPS website to see real-time updates on your delivery.
We apologize again for any inconvenience this may have caused and appreciate your understanding.

Additionally, we are pleased to have resolved this issue for you without needing a revert or claim from UPS. If you are satisfied with our resolution, we kindly ask if you could update your review on Trustpilot to reflect your experience with our customer service.

Regards,

Harry - Customer Support Champ

Rated 1 out of 5 stars

Worst experience

Worst experience, i paid for overnight Wednesday. Havent got my tracking til the next following day Thursday, still didnt get it. Yall lied about UPS that they picked it up Friday. And now today is Saturday still no update. UPS said they never got it

May 9, 2024

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