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Review summary

Created with AI, based on recent reviews

Considering 801 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's user experience, finding it easy to use and incredibly helpful for generating ideas and content. Many highlight the quality of the product and the effectiveness of the artificial intelligence tools, noting how it saves time and simplifies complex tasks. Reviewers also appreciate the staff, especially during onboarding and training sessions, for their clear explanations and engaging approach. However, some people were dissatisfied with certain aspects, particularly regarding the credit system and the perceived limitations of the free version. A few users mentioned difficulties with uploading files or found the platform not as comprehensive as expected, feeling it primarily directed them to other AI sites. There were also comments about the initial onboarding process being unclear or raising questions for some users, and a few individuals found the amount of information covered in presentations overwhelming.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the engaging and... See more

Artificial intelligence

Consumers find artificial intelligence to be a positive and exciting tool. Many reviewers praise its ability... See more

Product

Customers had positive experiences with product. Many reviewers praise the product's quality and impressive... See more

Website

Clients share positive opinions on the website, often highlighting its ease of use and comprehensive nature.... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's knowledge,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wasn’t sure what to expect from enrolling in this training and had no or low expectations, however I am quite delighted with the training after all. I got a lot more information and hands on strate... See more

Rated 4 out of 5 stars

The expansive potential and tools available are pretty impressive. The setup eliminates the freight train of connected apps to achieve a job. The job is first, and the AI necessary is already connecte... See more

Rated 4 out of 5 stars

After using the platform for a couple of weeks, I found the CAPABILITIES of the software and the execution to be High Quality. HOWEVER, DO NOT SIGN UP IF YOU WANT TO USE IT FOR ADULT CONTENT. THEY D... See more

Rated 5 out of 5 stars

Just started using this service. What I love: *Lots of online training videos including a fun onboarding webinar to get you started. *Additional downloadable materials provided so you have all... See more


Company details

  1. Software Company

Written by the company

SuperCool is at the forefront of synthetic intelligence technology, bringing cutting-edge AI capabilities to creators, developers, and businesses worldwide. We believe in democratizing access to advanced AI tools that can transform the way people work, create, and innovate. Built on state-of-the-art machine learning models and neural networks, SuperCool leverages the latest advances in artificial intelligence to deliver exceptional results. Our technology is constantly evolving, incorporating feedback from our community to improve and expand our capabilities. SuperCool generates documents (Word, PDF, PowerPoint, Excel), media (music, videos, images, voice), code (Python, JavaScript), research reports with web data, mathematical analyses, spreadsheets with formulas, and much more. If you can describe it, SuperCool can create it.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

801 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

A dynamic young man called Terry Shand…

A dynamic young man called Terry Shand gives a one to two hour session about three times a week, introducing the mutlifaceted and complex vision of supercool.com that he and his partners have initiated and that could be on the brink of accumulating explosive success across the cyberworld. He drives the session at an incredible pace with clear step-by-step instructions, to take in this giant synthetic platform that at first almost seems impossible to get due to its complexity.... but so far this expert of his creative artificial motor keeps cool, patient and with an almost unreal sense of dedication to our learning which in my case received benefits after the third session that I attended. As a pensioner of course I am proud to manage this so quick, so it is not only for young cool graphics wonders who have been doing computer tech since 5 years old! iI is for all and that what makes it so exciting. Of course if you are in fear of where AI might lead it may not be for you. But so far I can see someamazing projects being realised in the next few months, and in years....You can not imagine.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

the world has just changed before my eyes

Omg, I have just had my head blown totally. I trained as an advertising photographer and worked in the advertising industry until 36 and then changed to training as a therapist! and set up The British Assoc. of Anger Management 29 years ago, and because of my experience in marketing and advertising, I did most of the marketing spending, over 700K, before the internet. Supercool came along, and I've just been in the onboarding presentation with Terry, and I can now increase my income, maybe by millions of pounds, because of what these guys have designed. Thanks Terry!!!!!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

"Supercool" the new enabler!

In the midst of a literal circus of ballyhoos about A.I. and why it's now as critical for life as air and water, Supercool breaks through! Finally, the "can-do conduit" for regular non-tech joes who have a vision and determination! Simply amazing! Thank you!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

WTF - STAY AWAY!

WTF! I will tell you this. I am a pro member of 3 huge AI organizations and wanted to be one of the first to check SUPERCOOL out for review. I read the Trust Pilot reviews before trying it out, which all seemed "supercool." Now that I feel like I've been ripped off by their credit system, I'm seeing here what I should have seen in the beginning, and at least when I was told/shown that I had "enough credits for 2 videos" when I absolutely did not and ended up paying dearly for it. $248 for maybe 3 days of basic work I could have done with other apps for less than $50!! The app makes dumb mistakes on the simplest of things, and I think does so on purpose so that we use even more credits asking for them to be corrected. Stay far away from this app, folks. Many thousands of people will hear about this from me quickly if word hasn't spread already. I'm deleting all my chats so I won't get charged for storage! Very disappointing!

April 10, 2026
Unprompted review
SuperCool logo

Reply from SuperCool

Hey Reece/Kelvin,

Thank you for following up to provide your email. We are sorry again for any misunderstandings and platform issues you experienced.

While I am glad we could issue you a full refund, we truly wish things had worked out better for you. We value your feedback and will use it to improve our platform 🙏

Rated 5 out of 5 stars

Terry is Badass!

I had orientation today on what Supercool can do. Our host Terry is very informative, engaging and badass! I thoroughly enjoyed my time learning what we can do on the platform. I can't wait to see what the future has in store for creative minds. If you're thinking about joining Supercool, what are you still doing here? Join in!!!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I was so confused about how to use and…

I was so confused about how to use and what supercool could do... this helped me so much to learn what I can create and where to look for different creations. It also opened my eyes to many other ways to create that I didn't even know were possible. I am very new to AI and this is the most amazing platform... Love it! And it was well presented as well. Thank you Supercool!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had no idea what to expect when I…

I had no idea what to expect when I purchased my membership with SuperCool, but after attending the live onboarding call, I'm absolutely blown away!! Goodbye Loveable, MakerAI, Replit, and every other vibe coder I've tried and failed with. Hello SUPERCOOL!! As a multipotentialite creative, I'm CONVINCED this platform will become my new best friend! Thank you! Thank you! Thank you!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

The host the webinar was Terry

The host the webinar was Terry. He demonstrated what supercool can do! It was a lot! I can't wait to start creating with it! Thanks, Terry!
I particularly liked that you created different things at the same time!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I appreciated Terry's accent :P

I appreciated Terry's accent. :P Seriously, the Nordstrom background was better. Im interested in how many ways I can stretch the platform. Ive got over 12 subscriptions to other AI platforms, and I am an artist (3d printing, painter, etc) Curious the cost difference between creating on platforms like Suno, Meshy, Calude etc. I guess time will tell. Want to give me a job? :)

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Super sucks

Super sucks because it keeps interrupting and then when you try to redirect, it repeats itself and builds using credits that are burnt up before you can get the first step done. Truly disappointing. I can do this with chat GPT.

April 14, 2026
Unprompted review
SuperCool logo

Reply from SuperCool

Hey there,

We are sorry to hear about the difficulties you encountered. We have submitted a request through Trustpilot to obtain your email address, which will enable us to locate your account and provide assistance. Please respond at your earliest convenience, and we will gladly work to resolve this for you. ❤️

Rated 3 out of 5 stars

I liked the speed of implementing my…

I liked the speed of implementing my request; however, I didn't like that it doesn't post the price prior to the starting the job. Even after up grading the posting showed time not cost, or giving suggestions on levels so you can make a cost-effective decision as to which option you want. You're in excited and then the system askes for more money. I would rather be able to pick from options than to get surprised. The sight just stopped working as well. I tried to contact support to no avel no answer.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I’m new to Supercool but I'm already super impressed!

I’m new to Supercool, but I have to say—I’m already really impressed with what it can do. I just went through the onboarding call, and it definitely opened my eyes to the range of capabilities. Being able to accomplish what normally takes multiple platforms, all in one place, feels like a real gamechanger.

That said, I also feel like I’ve only scratched the surface. I’ll probably need to jump on another onboarding call so I can make sure I haven't missed anything and really understand how to use it to its full potential.

The one thing I’m still getting a handle on is the credit system. If you’re not paying attention to how you’re prompting or using it, I can see how it could add up quickly.

Overall, I’m excited. There’s a lot of power here—and I’m looking forward to really dialing it in and learning how to use it to assist me in so many areas.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Terry is really funny and Supercool is fab

Terry is really funny and very good at explaining the intricate system they have created during the orientation.
It's easy to understand and he answers a small questions as possible.
Looking forward to trying out the system.
Thanks Team 🙏🏽

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

SuperCool Review

The software is amazing and far more powerful than anything I have encountered. The sky is the limit. The possibilities are endless and are really only limited to the imagination of the user. I'm excited to try this software and coupled with my own creative genius, SuperCool will make it become a reality.

April 13, 2026
Unprompted review
Rated 2 out of 5 stars

I was excited to try this out

I was excited to try this out, however disappointed once I got into it. My very first prompt was pretty cool looking but had some mistakes that needed to be fixed. When I prompted it to fix those mistakes, I was told that I was out of credits! The free version gives you 250 credits, so you're telling me that one prompt, to create a PNG to go on a T-shirt is 250 credits!! Let me know when you grow out of the credit thing. I'd rather pay a fee to have as many as I'd like.

April 12, 2026
Unprompted review
SuperCool logo

Reply from SuperCool

Hey Syndee,

We regret to hear about the difficulties you experienced and would be pleased to investigate this matter further to offer assistance.

We have submitted a request for additional information through TrustPilot to obtain your contact email address. Kindly respond to that request at your earliest convenience.

We aim to restore your satisfaction Sydndee 😎

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