Super E-cig LtdReviews 

1,660
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and reliability of the company. Many reviewers appreciate the knowledgeable and friendly staff who are always willing to help and provide great advice. The products are frequently described as high quality, with a wide range of options available, and the ordering process is noted for being quick and easy. Reviewers also consistently commend the fast and often free delivery service, with items arriving promptly and well-packaged. The company's promotions, deals, and reward schemes are also frequently mentioned as a positive aspect of the customer experience. Some customers also noted the company's proactive communication regarding stock availability, further enhancing their satisfaction.

What people talk about most

Service

Consumers consistently report positive experiences with the service, describing it as pleasant, friendly,... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and variety of items... See more

Delivery service

Clients share positive opinions on delivery service, consistently praising its speed and reliability. Many... See more

Order

Customers consistently report positive experiences with the ordering process, highlighting the ease of use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The usual experience - Every time I shop here Its quick and easy with lots of options for vaping, Ive never had an issue and Im always given a reward for shopping here like a discount on my next shop... See more

Rated 5 out of 5 stars

Easy to use website even for a technophobe like myself.. Royal Mail tracked delivery was spot on and on estimated time. Products absolutely what I was looking for , packaged well even the manual wa... See more

Company replied

Rated 5 out of 5 stars

easy website to order from. very quick to be able to collect from. great offers and prices. no bad experiences or problems using this company and after recommendations from my numerous transaction... See more

Company replied

Rated 5 out of 5 stars

Great company, been using them since 2020 and the Covid pandemic closed my usual supplier,order on line and generally the products here the next day. Even when products not available, they let you kno... See more


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

Written by the company

Super E-cig was Est 2012, we have a huge range of Eliquid flavours, vape kits, tanks, pod systems, coils and vape accessories to choose from. We aim to sell the highest quality products at the lowest price possible!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,660)

161 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Does what it says on the tin!!

Personally made numerous orders and never had a single problem, excellent for variety and always in stock.
Passed this site on to a few friends and they also sing it's praises.

October 29, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

We really appreciate your loyalty and fantastic feedback. It’s great to know you’ve always been satisfied with our range and stock availability. Thank you for recommending Super E-cig to others — that kind of support means everything to us.

Rated 5 out of 5 stars

The staff and great help and service…

The staff and great help and service they always help if any problems

October 23, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

Thank you so much for your lovely feedback! We’re delighted to hear that our team has been helpful whenever you’ve needed support. Providing great customer service is very important to us, and your kind words mean a lot.

Rated 5 out of 5 stars

Very welcoming and friendly

Very welcoming and friendly

October 20, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

Thank you for your kind words! We’re so glad you found our team welcoming and friendly — it’s exactly the experience we aim to provide every customer.

Rated 5 out of 5 stars

not 1 bad tranasaction,and i use often :)

easy website to order from.
very quick to be able to collect from.
great offers and prices.
no bad experiences or problems using this company and after recommendations from my numerous transactions to family and friends,they now use this company.
thank you :)

October 11, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

We really appreciate your thoughtful feedback and continued loyalty. It’s great to know you’ve had such positive experiences with our website, service, and offers — and even better that you’ve recommended us to others. Thank you for choosing Super E-cig!

Rated 5 out of 5 stars

Best service I have ever experienced from a vape shop!

Very happy customer!

One flavour was out of stock, so they quickly let me know, and sent multiple samples of other juices to try!

I received a package with far more than I ordered at no extra cost, and couldn’t be happier with the service.

Delivery was fast and free, and prices were the best I could find. They also had a good range of flavours, and stocked my corex 3 pods at the best price.

I’ve struggled finding somewhere that offers all of these things, and usually have to pay postage fees and order from multiple shops.

This will now become my go-to for e liquid. Very impressed!

October 13, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

Thank you so much for your amazing review! We’re delighted to hear how happy you are with our service and that our team could help when a flavour was out of stock. We always aim to go the extra mile for our customers, so it’s great to know you appreciated the samples and speedy delivery. We really value your support and are thrilled to be your new go-to vape shop!

Rated 5 out of 5 stars

Fantastic and easy to order.delivery is…

Fantastic and easy to order.delivery is always fast.

October 8, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

We appreciate your kind review! It’s great to know you’re happy with how simple it is to order and with our fast delivery. Thank you for choosing Super E-cig.

Rated 5 out of 5 stars

Great service

Welcoming staff, friendly and helpful. Great service and products.
Would recommend this shop, for any ecig advice and products.

October 5, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

Thank you so much for your kind words! We’re thrilled to hear you found our staff welcoming and helpful, and that you’d recommend us for vaping advice and products. We truly value your support and look forward to seeing you again soon!

Rated 5 out of 5 stars

Spot on every time.

October 9, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

We really appreciate your feedback! It’s great to hear we’ve hit the mark every time — thank you for your continued trust in Super E-cig.

Rated 5 out of 5 stars

Great shop as always

Great shop as alway

October 4, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

Thank you for your kind words! We really appreciate your continued support and are so glad to hear you’re happy with the shop as always.

Rated 5 out of 5 stars

Great range of products

Great range of products, love how cheap the prices are.
very fast delivery. Great communication.

October 2, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

Thank you so much for your brilliant review! We’re really pleased to hear you’re happy with our product range, prices, and delivery speed. Great communication is something we always strive for, so it’s fantastic to know that stood out to you.

Rated 5 out of 5 stars

Always great service from the 2 lovely…

Always great service from the 2 lovely gentleman. Always 😃 smiling

September 24, 2025
Super E-cig Ltd logo

Reply from Super E-cig Ltd

Thank you so much for your lovely review! We’re delighted to hear you always receive great service from Ryan and Callum — they’ll be so pleased to know their friendly attitude made a difference. We really appreciate your kind words and continued support!

Rated 5 out of 5 stars

Great shop

Great shop and amazing staff, very helpful and very competitive prices..

September 20, 2025
Unprompted review
Super E-cig Ltd logo

Reply from Super E-cig Ltd

Thank you so much for your kind review! We’re delighted to hear you’ve had such a great experience with our staff and that you find our prices competitive. We really appreciate your support and look forward to seeing you again soon!

Rated 5 out of 5 stars

Staff always polite and very helpful …

Always happy to help me with what im looking for,answer any questions I have in a helpful polite manner,the shop is always well stocked all this is from the Shirebrook market place shop I visit I wouldn't go anywhere else thank you Jane

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Calum the friendly Staff

Always love going into the shop in mansfield calum is one of the friendly staff and very helpful,he is Knowledgeable and gives great advice

August 29, 2025

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