Superfunded Reviews 80

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and responsiveness of the support team, highlighting their quick responses and polite interactions. Many people found the platform easy to navigate, with a clear and transparent user experience, from account setup to the dashboard. Reviewers also appreciate the straightforward evaluation process and the overall smooth experience with the company. However, some people were dissatisfied with the customer support, mentioning difficulties in getting issues resolved and a perceived lack of support staff.

What people talk about most

Customer service

Consumers consistently report positive experiences with customer service. Many highlight the support team as... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being... See more

User experience

Users describe positive interactions with user experience. Customers consistently praise the platform's ease... See more

Response time

Clients share positive opinions on response time. Many reviewers express delight with the quick, courteous,... See more

Social media

People report positive experiences with social media. Many customers highlight the 24/7 availability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came across superfunded via X and decided to start trading with them, absolutely loving it, no hidden rules to cause you to fail,very low spreads and one can swing trade at no extra cost! The suppor... See more

Company replied

Rated 5 out of 5 stars

SuperFunded is still solid. The rules are clear and easy to follow and the trading conditions feel fair. The platform runs smoothly and everything from dashboard to account setup is straightforward.... See more

Rated 5 out of 5 stars

Superfunded is one of the best prop firms out there, customer service is always available and quick to respond. Even when you buy any challenge from them it is super fast and easy.

Rated 5 out of 5 stars

Won a giveaway on x. I must say its a very amazing experience with superfunded. Got my acct with the help of the affiliate manager Faisal, a very great guy. Trading with superfunded is awesome, easy t... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Relatively new to the prop space

Relatively new to the prop space, everything is still going smoothly though.
No complaints

July 31, 2024
Unprompted review
Superfunded logo

Reply from Superfunded

Welcome to prop trading—glad your journey with us is smooth so far!
If questions arise as you progress, our 24/7 team is ready to help.
Warm regards,
The SuperFunded Team

Rated 5 out of 5 stars

The speed and efficiency

The speed and efficiency

July 31, 2024
Unprompted review
Superfunded logo

Reply from Superfunded

Thank you for spotlighting our speed and efficiency!
We engineer every process—from account setup to payouts—to be as fast as possible.
Respectfully,
The SuperFunded Team

Rated 2 out of 5 stars

Great firm prop

Great firm prop

July 31, 2024
Unprompted review
Superfunded logo

Reply from Superfunded

Short but powerful—thanks for calling us a great prop firm!
We’ll keep working to exceed that standard.
All the best,
The SuperFunded Team

Rated 5 out of 5 stars

@Simon_junias on Twitter put me on this…

@Simon_junias on Twitter put me on this prop firm and I ain't playing its the best out there and second to none. Trust this prop with everything you love. They'll never disappoint

July 30, 2024
Unprompted review
Superfunded logo

Reply from Superfunded

We’re honored by your enthusiastic endorsement and @Simon_junias’s recommendation!
Delivering “second to none” reliability is our daily mission.
If you or your network ever need assistance, our team is just a message away.
Gratefully,
The SuperFunded Team

Rated 5 out of 5 stars

Supercool and super effective

Supercool and super effective, everyone should try.
Simplicity at its' peak. 🔥🔥

June 25, 2024
Unprompted review
Superfunded logo

Reply from Superfunded

“Simplicity at its peak” is music to our ears—thanks for the 🔥!
We’re happy the platform delivers both cool design and real effectiveness.
Cheers,
The SuperFunded Team

Rated 2 out of 5 stars

unable to login after passing the challange

unable to login to the account after nearly passing the challange.
its saying "Unauthorized" 100% sure that the password is right because i did take a screenshot when i made the account also when i tried to login before it was all okay, its not letting me change the password either trying to change the password.
i did try to reach out to them but without succes.
hope this will get solved....

May 17, 2024
Unprompted review
Superfunded logo

Reply from Superfunded

We’re sorry you’re encountering an “Unauthorized” message after completing your challenge.
This usually stems from a temporary security lock or an expired session token—never from account closure.
Please email support@superfunded.com with your account ID and the device/browser you’re using; a senior technician will unlock your credentials or reset your password within one business day.
Your trading data and progress remain intact, and we’ll keep you updated at every step.
Thank you for your patience, and we look forward to seeing you back on the platform soon.
Sincerely,
The SuperFunded Support Team

Rated 1 out of 5 stars

THEY DO NOT PAY

I requested my wihdrawl and the Superfunded team came up that I broke a rule. They said I had breach the copy trading rule and IT IS NOT TRUE AND WON'T SHOW ME THEIR "PROOFS". I have been trying to get my money but they insist that I made that breach. They are making up things to avoid paying me because I made a big profit. I'M GETTNG THE FEELING YOU ARE A SCAM.

NO PROFESSIONALISM
BAD CUSTOMER SERVICE
SEVERAL MISTAKES ON THER WEBSITE

I'll keep you posted on any updates.

27/09 Update : They didn't follow my case professionally, I got multiple spelling mistakes from their emails and they just kept saying there was a breach with no proof.

SUPERFUNDED STOP THE BALONEY.

September 10, 2023
Unprompted review
Superfunded logo

Reply from Superfunded

We’re sorry you felt let down back in 2023.
Since then, we’ve completely overhauled our payout and compliance processes—introducing real-time audit logs and third-party oversight to ensure every approved payout is issued swiftly and transparently.
We hope you’ll revisit SuperFunded and see how much has changed.
Sincerely,
The SuperFunded Team

Rated 1 out of 5 stars

New Funded firm without any community

Dear sir
this is new Funded firm but lot of things should be in web site first of all Discord community Facebook twitter and other social plate form
web site has no Phone number and address
no roles disclose in the web site which create this firm
suspcies lot work to do this site thanks

July 2, 2023
Unprompted review
Superfunded logo

Reply from Superfunded

Thank you for the early-stage feedback.
Since your review we’ve launched a 24/7 Discord community, an active X (Twitter) channel, and published our full rulebook and leadership bios on the website.
We’d be delighted if you stopped by to see how far we’ve come.
Best regards,
The SuperFunded Team

Rated 5 out of 5 stars

I am very happy with this prop firm

I am very happy with this prop firm, they genuinely care for their traders and have fixed every issue I had!

May 25, 2023
Unprompted review
Superfunded logo

Reply from Superfunded

Thank you for your kind words! We are glad to hear our customers' experience as feedback. You know how to reach us if you have any questions.

Rated 1 out of 5 stars

supderfunded.com is not good. its a scam

supderfunded.com is not good. worst firm, in all over the industry. They changed my margin level xauusd in a live trade a brought about a auto sell of my open position. the change was xauusd which was using magin of 6000k changed overnight to 16,000. which closed my positions. It was me who chased them down. and fought for my margins and leverages. They were not concerned.
They have severe IT and technical issues. They have severe staff shortage. which has been there for months. - they always say, everything is sorted.
Now they are preparing grounds, to eat away my profits. of around 50,000k plus. I am looking for help, from anyone, who can stop them scamming people in the uk.
i am writing this after a lot of email to them, and they seem to be not bothered at all.
I cleared their challenege 3 challenges and they are having such severe issues with payouts, that they more than half of my friends who all joined them, - they have refused to pay - after making all of them wait for 3 weeks. and then using one or the other reason to reject. and then they say
1. we will refund your challenge money
2. we will give you a free bigger challenge to try again.
excuse me!!!!
where are the profits..... they have scammed many people.
i am fighting myself. i will encourage other friends to put their feedback as well.
so at-least they do not scam others.
i have all the screenshots and emails dashboard etc as proof
imagine the margin and the leverage thing which i wrote at the start,- i believe they are not bothered because, they know, that they will eat up my 25,000 of that account and they will never be at loss.
please stay away. It is a serious scam. They give you a real hard time, at everything. From IT, to dashboard, to even when you are trading live. and also, whatever staff they have, is also, not educated enough. That staff, just writes something, and says, that you have done this wrong & that wrong but - when you chase back with proof they just say sorry. And say, - oh we were looking at some old documents and we made a mistake. They try all tricks in trade when you have a live account. Until then, they even gave a big degree type certificate.

be careful
you can message me i will send you all proofs
I will stick with FTMO atleast they are legitimate and pay. Because, i gave chance to the, thinking they are new. but this turned out to be a nightmare.
thank you
Vijay

May 16, 2023
Superfunded logo

Reply from Superfunded

Hello, Vijay. I am sorry to hear that you feel this way. Please note we have sent you an email to discuss this situation further with you. We will be looking forward to your response in order to communicate the matter further with you.

Rated 1 out of 5 stars

SuperFunded A Cowboy UNPROFESSIONAL company

Hello guys, 2 months ago I signed up for a prop trading challenge with this company, I passed the challenge which was just 1 phase, and also what attracted to me to this company was lowest fees, and a real money account given with the broker eightcap.

I got the real account within few minutes of passing the challenge, I have made good profits and i requested withdrawal. It is now 14 days, and they have still not processed my withdrawal. during this period I am not allowed to have open positions, so cannot trade!

I have sent so many emails, but they do not reply. After complaint, the following is an email i received:

Hello,

Thank you for contacting us!

We have looked into your case and we can see that your request is under review and is pending. Please, note that we currently have a huge influx of incoming withdrawal request due to successful traders.

We, of course, will not keep the money, and if everything is in order you will receive your funds asap.

Please, let us know if we can be of any further assistance to you.

Regards,

Alexander Vladimirov

May 9, 2023
Unprompted review
Superfunded logo

Reply from Superfunded

Hello and thank you for reaching out! I am so sorry to hear about your negative experience. Please feel free to reach out to us directly via email and we will look into this further with you.

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