Superior Cheer and Dance Reviews 674

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their sturdiness, vibrant colors, and excellent fit, making them suitable for various uses. The delivery service is frequently highlighted as exceptionally fast, with many items arriving quicker than anticipated, sometimes within days of ordering. Reviewers also appreciate the excellent customer service, describing it as top-notch and responsive in resolving issues quickly. However, some people were dissatisfied with aspects of their order, specifically mentioning unexpected small order fees that significantly increased the total cost, and issues with product availability. A few other people also felt that product images could be misleading regarding size, leading to incorrect purchases, and expressed disappointment when items like poms were sold individually without clear indication. There were also instances where customers received the wrong order or experienced significant delays in receiving their products, with some orders placed months prior still not delivered.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers praising the sturdiness, vibrant... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

Consumers find order to be ambiguous, with many praising fast delivery, accurate orders, and ease of... See more

Quality

People report positive experiences with quality, often highlighting the sturdiness of materials, vibrant... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered a couple of flags and flag poles that needed to be replaced in a hurry for competition. They shipped out fast and arrived quicker than anyone else could have had them to us. Very happy with th... See more

Company replied

Rated 5 out of 5 stars

Extremely GOOD Product. I ordered one letterman jacket to inspect the quality. It is HIGH quality, comfortable, and fits well. I will be ordering more for my business. I HIGHLY recommend if you're loo... See more

Company replied

Rated 5 out of 5 stars

Bought the cone for my (now) ex boyfriend’s (who is a cheerleader) birthday. It was kinda expensive but cheaper than other places so not too bad then. It arrived like a week after i bought it so super... See more

Company replied

Rated 5 out of 5 stars

I placed an order for a solid maroon riveted megaphone on Monday and had it in hand by Friday—incredible turnaround! It looked fantastic, and the decal I put on adhered flawlessly. Many thanks for the... See more

Company replied


Company details

  1. Uniform Store
  2. Dance Store
  3. Manufacturer

Written by the company

Since 2011, Superior Cheer and Dance has carried forward Pearison Inc.’s 50+ year legacy of quality, fast turnaround, and dependable service for cheer and dance programs worldwide. We offer a full range of custom cheer and dance uniforms, including value-packed uniform sets and select styles with free tackle twill, along with a wide selection of in stock gear ready when you need it. From practice to performance, Superior Cheer and Dance supports your team all season long. Our U.S.-based sales and customer service team is here to help every step of the way, and our secure online store makes ordering simple. With quick, reliable shipping—and free shipping on orders over $300—you can count on Superior Cheer and Dance for consistent service and quality, year after year.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

674 reviews

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Rated 1 out of 5 stars

Purchased megaphones and realized I…

Purchased megaphones and realized I ordered the wrong size. Would not allow an exchange even though I called immediately once I received and realized. They still had the packaging on and were not used.

Thank you for your response. I do understand having policies in place, but I want to point out that the marketing photo on your site was misleading. The image showed a girl standing next to the megaphones in a way that made them appear much larger than they actually are, which influenced my purchasing decision.

Additionally, I didn’t notice the no-return policy during checkout because it was not clearly visible. The notice is very small and easy to overlook. I only found it after going back to look once I was told returns weren’t accepted. It would be more customer-friendly to make that policy more obvious during the purchase process, especially for items like this where size can be easily misjudged from the pictures.

June 22, 2025
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. We appreciate your business. As outlined in our return policy and on the item page for the megaphones on the website, megaphones are not eligible for return. The megaphones are ordered in inches. We do not specify the size being shown with our model. I apologize if the photo caused any confusion. Amanda - Customer Care Team

Rated 5 out of 5 stars

Seedy delivery

Seedy delivery. Reasonable price

July 7, 2025
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Reply from Superior Cheer and Dance

We're happy to hear that you found our delivery satisfactory and our prices reasonable. Thank you for your positive feedback! Amanda - Customer Care Team

Rated 5 out of 5 stars

Excellent quality and fast shipping

Quality and fast fulfillment was fantastic! We had a small hiccup with the order and the service was excellent

July 1, 2025
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Reply from Superior Cheer and Dance

We're happy to hear that you received your order quickly and were pleased with the quality. We appreciate your feedback regarding the issue and are glad our service met your expectations. Amanda - Customer Care Team

Rated 5 out of 5 stars

Easy to order online and fast delivery…

Easy to order online and fast delivery of the items ordered.

June 25, 2025
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Reply from Superior Cheer and Dance

We're happy to hear that you found it easy to order online and received your items quickly. Thank you for your positive feedback! Amanda - Customer Care Team

Rated 2 out of 5 stars

No response

I received a different order than what I purchased. When I reached out via email, I received no response.

June 23, 2025
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Reply from Superior Cheer and Dance

We regret you received the wrong order. I am not seeing an email from you. Please reach out to us directly at wecare@superiorcheer.com with your concerns so we can further assist you. Amanda - Customer Care Team

Rated 5 out of 5 stars

Great!

Poms are perfect!

June 23, 2025
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Reply from Superior Cheer and Dance

We're happy to hear you like the poms. Thank you for your positive review. Amanda - Customer Care Team

Rated 5 out of 5 stars

East to navigate got the product timely.

East to navigate got the product timely.

June 8, 2025
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Reply from Superior Cheer and Dance

We're happy to hear that you found our site easy to use and received your product quickly. Thank you for your positive feedback! Amanda - Customer Care Team

Rated 2 out of 5 stars

Disappointed in poms

I ordered 2 holographic poms, one in kelly and one in navy. The navy pom, has only a few holographic strands and those few are facing in so it just looks like a metallic pom.

The shipping would cost more than the pom to send back, so pretty disappointing. I had ordered so we could see if we liked them enough to order for the entire team, but I don't think so.

June 21, 2025
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Reply from Superior Cheer and Dance

Thank you for your review. If you feel that you may have received an incorrect item, please contact us at wecare@superiorcheer.com with a photo. Our holographic poms are only constructed with full holographic strands. Amanda - Customer Care Team

Rated 5 out of 5 stars

Fast shipping and arrived as described.

Fast shipping and arrived as described.

June 6, 2025
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Reply from Superior Cheer and Dance

We're happy to hear that your order arrived quickly and as expected. Thank you for your positive feedback! Amanda - Customer Care Team

Rated 2 out of 5 stars

Shipping was a fortune

Shipping was a fortune. Shipping was almost as much as my purchase.

June 19, 2025
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Reply from Superior Cheer and Dance

We appreciate your feedback. We do not build shipping costs into the price our products so all shipping charges must be charged accurately. Amanda - Customer Care Team

Rated 5 out of 5 stars

4 inch Poms are super fluffy and…

4 inch Poms are super fluffy and honestly superior. Thank you. Please don’t ever change.

June 15, 2025
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Reply from Superior Cheer and Dance

We're happy to hear that you find the 4-inch Poms superior and fluffy! Thank you for the positive feedback; we appreciate it. Amanda - Customer Care Team

Rated 5 out of 5 stars

Excellent online orde process

Received items quicker than I imagined.

May 8, 2025
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Reply from Superior Cheer and Dance

We're happy to hear that you received your items quickly. Thank you for your positive feedback; we appreciate it. - Emily, Customer Care Team

Rated 5 out of 5 stars

I ordered a solid maroon riveted…

I ordered a solid maroon riveted megaphone on a Monday and I got it within the same week. Extraordinary! It was beautiful and the decal I placed on it went on well. Thank you for the excellent customer service!

May 19, 2025
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Reply from Superior Cheer and Dance

We're happy to hear that you received your maroon megaphone so quickly! It's great to know the decal applied well. Thank you for your excellent feedback and for sharing your experience. Amanda - Customer Care

Rated 5 out of 5 stars

Good products

Good products

May 16, 2025
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Reply from Superior Cheer and Dance

Thank you for your wonderful review. Amanda - Customer Care Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast delivery, and a great product.

May 12, 2025
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding the easy ordering and fast delivery. - Emily, Customer Care Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast shipping. I had previously ordered a youth L but ny daughter felt it was too big, so I ordered a M. She likes this one better but it still runs a little big.

April 30, 2025
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Reply from Superior Cheer and Dance

We're glad you found ordering easy and shipping fast! We appreciate your feedback about the sizing. Thanks for sharing your experience. Amanda - Customer Care Team

Rated 5 out of 5 stars

Rubber tips for a baton

I received the rubber ends for my baton. They fit perfectly. This was for my very first baton. I got it in about 1982 when I was 14-15yrs.old. The original ends rotted off 😂 I'm 58 now & still teaching baton since I was 18. Thanks!

May 2, 2025
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

We're happy to hear the rubber ends fit your baton perfectly! It's wonderful you're still teaching baton after so many years. Thanks for your feedback! - Emily, Customer Care Team

Rated 5 out of 5 stars

They have great customer service.

Customer Service was great about a problem with my order.

April 11, 2025
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Superior Cheer Team

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