Superior Cheer and Dance Reviews 674

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their sturdiness, vibrant colors, and excellent fit, making them suitable for various uses. The delivery service is frequently highlighted as exceptionally fast, with many items arriving quicker than anticipated, sometimes within days of ordering. Reviewers also appreciate the excellent customer service, describing it as top-notch and responsive in resolving issues quickly. However, some people were dissatisfied with aspects of their order, specifically mentioning unexpected small order fees that significantly increased the total cost, and issues with product availability. A few other people also felt that product images could be misleading regarding size, leading to incorrect purchases, and expressed disappointment when items like poms were sold individually without clear indication. There were also instances where customers received the wrong order or experienced significant delays in receiving their products, with some orders placed months prior still not delivered.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers praising the sturdiness, vibrant... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

Consumers find order to be ambiguous, with many praising fast delivery, accurate orders, and ease of... See more

Quality

People report positive experiences with quality, often highlighting the sturdiness of materials, vibrant... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered a couple of flags and flag poles that needed to be replaced in a hurry for competition. They shipped out fast and arrived quicker than anyone else could have had them to us. Very happy with th... See more

Company replied

Rated 5 out of 5 stars

Extremely GOOD Product. I ordered one letterman jacket to inspect the quality. It is HIGH quality, comfortable, and fits well. I will be ordering more for my business. I HIGHLY recommend if you're loo... See more

Company replied

Rated 5 out of 5 stars

Bought the cone for my (now) ex boyfriend’s (who is a cheerleader) birthday. It was kinda expensive but cheaper than other places so not too bad then. It arrived like a week after i bought it so super... See more

Company replied

Rated 5 out of 5 stars

I placed an order for a solid maroon riveted megaphone on Monday and had it in hand by Friday—incredible turnaround! It looked fantastic, and the decal I put on adhered flawlessly. Many thanks for the... See more

Company replied


Company details

  1. Uniform Store
  2. Dance Store
  3. Manufacturer

Written by the company

Since 2011, Superior Cheer and Dance has carried forward Pearison Inc.’s 50+ year legacy of quality, fast turnaround, and dependable service for cheer and dance programs worldwide. We offer a full range of custom cheer and dance uniforms, including value-packed uniform sets and select styles with free tackle twill, along with a wide selection of in stock gear ready when you need it. From practice to performance, Superior Cheer and Dance supports your team all season long. Our U.S.-based sales and customer service team is here to help every step of the way, and our secure online store makes ordering simple. With quick, reliable shipping—and free shipping on orders over $300—you can count on Superior Cheer and Dance for consistent service and quality, year after year.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

674 reviews

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Rated 5 out of 5 stars

Quick turnaround

Quick turnaround, great quality, great price.

September 27, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Amanda - Customer Care Team

Rated 1 out of 5 stars

Still have not received order & was due…

Still have not received order & was due here Oct 2nd!!

September 26, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Per our conversation, your order returned due to an address issue with FedEx. We are reshipping the order and have upgraded the shipping at no charge to you. We are also refunding the shipping on the original purchase. I apologize again for the inconvenience. Amanda - Customer Care Team

Rated 5 out of 5 stars

Just what I needed

Just what I needed, when living in a area where nothing to be found and granddaughter needed one...thanks fast shipping great product

September 25, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your great review. Amanda - Customer Care Team

Rated 5 out of 5 stars

Great service

Great service, easy ordering process, quick response time with questions, good products.

August 7, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you so much for your great review. Heather-Customer Care Team.

Rated 5 out of 5 stars

Fantastic

Came quicker than expected

September 8, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you so much for your review. Heather-Customer Care Team.

Rated 5 out of 5 stars

Great company

Great company. We love the Poms! Good quality and color. Price point is great!

September 6, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you so much for your wonderful review. Heather-Customer Care Team.

Rated 5 out of 5 stars

Megaphone

Perfect product. Quick shipping.

September 5, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you so much for your review. Heather-Customer Care Team.

Rated 5 out of 5 stars

7ft Black Flag Poles

I ordered the 7ft Black Cheer Flag Poles for my cheer program. They match our flags perfectly and they are quite sturdy. These poles were exactly what I expected and definitely what we needed. The girls love them so much more than the previous ones we had.

September 11, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you so much for your great review. Heather-Customer Care Team.

Rated 5 out of 5 stars

You had what I needed…

You had what I needed at a reasonable price with a reasonable delivery time and no surprisingly high delivery charge.

September 6, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you so much for your review. Heather-Customer Care Team.

Rated 1 out of 5 stars

They need a better system where people…

They need a better system where people should not be allowed to buy and pay for an item that they no longer have. Also they need a system where they notify the customer right away that the item is out of stock. It shouldn’t take a customer to call multiple times after they paid for a rush order that was stated to be delivered in 2 days! I never received a notified that I would not be receiving my item. I was really disappointed for being a first time customer

But I don’t want to deter anyone from ordering from this company. This was just my experience.

September 4, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. I apologize for the experience. We are working on a better system of being able to notify customers about items being out of stock. Unfortunately, many times we aren't aware of an issue until we submit the request to that specific manufacturer. Amanda - Customer Care Team

Rated 4 out of 5 stars

great customer service

I was sent the wrong size first, but it was very quickly corrected and the return for the wrong shoes was relatively easy

August 15, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your review. Amanda - Customer Care Team

Rated 5 out of 5 stars

Amazing Poms

The poms I ordered for my daughters where beautiful and amazing. Shipping was super fast we received them way sooner than we expected.

August 25, 2024
Superior Cheer and Dance logo

Reply from Superior Cheer and Dance

Thank you for your great review. Amanda - Customer Care Team

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