Superior Seating Reviews 120

We bought bar stools for our new store and were delighted with the quality and the speed of shipping ... we loved dealing with the customer service rep who went above and beyond to make sure we received the product in time for the grand opening !!! Thank you superiorseating.com

I needed help to select the right material for a table and chairs for our business that has outdoor seating. The knowledgeable staff helped me select just the right quality of product ... everything arrived on time and looks gorgeous !! I am very happy and will do business again ...

Amazing service! Jane went above and beyond finding the right tables and chairs for my new restaurant. It looks so beautiful! One table that was damaged was replaced without hesitation. This is the way everyone should do business. I looked for months to find these furnishings. I am truly thankful I found this company.

From the beginning of the order process, I was offered excellent advise on saving money on shipping. We ordered more bar seats than I planned, but it was worth the savings in the end. The seats are comfortable, light weight, but extremely sturdy. Our customers were excited as the seating is "cushy". Excellent job!

I decided to change my review after failing to get the support needed for two defective pieces. Suddenly no one calls back. No one follows through. And no one takes responsibility to fix the issue. After several weeks of calling, we will be one table short for opening day with no resolution in sight. Very disappointed.
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We purchased these for our restaurant: Taste Community Restaurant. They worked great and went together easily. The customer service team was absolutely fantastic and helped us get exactly what we needed.

My only complaint was the delivery driver didn't call ahead as promised. Our construction team had to stop working to unload the truck (not an easy task for these--you need lots of manpower--they are heavy).

Will not be reordering from superior seating again. Although customer service was cordial it really meant nothing because my entire order was mismanaged and completely wrong 3 times. I initially received the wrong sample barstool I ordered to see if I would even like it. Then when I chose another barstool (one that I couldn’t see in person because the sample one sent to me was wrong) the 16 barstools I received were alao wrong. I unfortunately had to keep them because we were on a strict timeline with our reopening. When I tried to get a refund (which I did but was small) to order a few more tables and chairs, that order was late and wrong again. I’m not sure what the problem is exactly but I will not order from there again to find out.

Great chairs at a fair price and fast shipping. What more could you want?

Ordered 18 bar stools. Shipment was very good. Quality stools at a very reasonable price. Great customer service from staff

Good chairs which came with very little damage. Shipping was a little slow and no notification.

The quality of the chairs is superb - we get so many compliments on how beautiful and unique they are. But along with that was SUPERB customer service.

Easy to work with, great product & prices!

I was very pleased working with Ed on my order. He was most helpful, patient and kind.

Great customer service!! Best product for my business and needs! Helped me out and made great recommendations and wouldn't recommend anyone else but Superior Seating! Thank you so much for your help Ed!

Good customer service
Jean was very helpful and from her voice over the phone while I was making the order I felt the hounsty of the person I'm talking too
Thank you for quality of the product and the delivery timing.

Thank you

I was quoted a time frame of 2 weeks for delivery, that did not happen, it took a month and 1 week. The delivery driver was so so rude, he yelled at my employees, causing them saying to get the stuff off his truck or he'd just take them with him. I had no resolve from that, told it was a hired delivery service and there's not much that they can do. The tables were not really what I had pictured on the internet. and the chairs were not what I expected either. It made my restaurant open late because of the time quote. And after not talking with anyone in management because they only responded in e-mails the only thing that I was offered for all of my troubles was 20%off my next order. Yeah no thanks. I would not order from this company ever again. No follow up, personal touch.

The salesperson went out of her way to assist us in finding the right bar chair. She even told us a restaurant we could go to sit on the chairs!

I was very impressed with this company from the start. Their website is very helpful and easy to navigate. When I was ready to order, I had a couple of questions, so I called in and worked with Jane. She was informative, patient, thorough and prompt with responses. We had a tight timeline and they were able to work with us to make that happen. Once we received the product, it was packaged very securely and the quality is very impressive. I HIGHLY recommend this company, ask for Jane if you have any questions.

I shopped around and found that the prices were the lowest. After placing my order, I realized a shopping cart glitch had caused me to order a couple things I didn't need. The customer support to resolve the issue was fantastic. I will definitely shop here again.

Outstanding service followed by excellent product....