Super Man with a Van Reviews 

I cannot stress enough how awful this experience was. I never leave bad reviews, but I feel a moral obligation to leave one here. If this saves even one person from booking Superman With a Van, it’s worth it.

If you hear the name Joy, run.

I repeatedly told Joy that I needed my one-bedroom move completed in a single trip because of the 30-minute commute. In two separate quotes, she assured us the truck was large enough. I have her confirmation in writing that the truck could accommodate a three-bedroom house. I initially booked three movers, but Joy cancelled that and insisted two were sufficient.

On moving day, two movers arrived with a truck that was obviously far too small. When I called Joy, she initially told me that I should have booked a larger truck. The movers then told me Superman With a Van didn't even have a larger truck and that Joy was wrong. When I called her again, she doubled down.

Because their mistake forced a second trip, I told Joy I would deduct one hour from the bill. She became hostile and manipulative and contacted the movers, who then refused to unload my belongings unless I paid the additional hour. They even told me I could call the police. I contacted a solicitor, who confirmed I could pay the undisputed balance while disputing the additional charge.

After that, they finally unlocked the van. I ended up unpacking roughly 80% of the second load myself alongside one of the movers while the other spent most of the unload in the van.

This was easily one of the worst experiences I've ever had with a company. The entire situation could have been avoided if Joy had simply been honest about the size of the vehicle.

Find literally anyone else. You will not regret it.

EDIT: In response to Joy's carefully worded attempt to rewrite what happened: I loaded the second trip. I unloaded the second trip. One of your movers spent the vast majority of the unloading sitting in the van. Neither mover can refute this. Your movers also locked my belongings in the van and threatened to withhold them unless I paid the disputed £65, forcing me to contact a solicitor before they would release my possessions. Don't hide behind the fact that my belongings arrived safely — I did a significant portion of your job myself.

The fact that you arrived on time and didn't break my belongings is the absolute bare minimum, not a defence for your conduct. You gave me repeated assurances that the van was sufficient, your van wasn't sufficient, and when your mistake created a second trip, you tried to make me pay for it under threat of withholding my possessions. That's the part you're conveniently leaving out. If you're reading this before booking Superman With a Van: RUN. If you're going to do most of the moving yourself anyway, save yourself the money and hire someone else.

Great service ,at a very reasonable price. Large van, helpful strong bloke, on time and kept us informed.

The crew turned up on time and finished in the planned 2 hours I had booked. They safely carried, transported, and unloaded my furniture (bed, tvs, cupboards, shelving, lamps and more!) with no damage. They were both polite and hard working. I would definitly use this company again and highly recommend them.

The move went seamlessly well and we were delighted with the service

Marcus and his colleague provided a highly professional service on the day. Looked after my items with care. They were on time, polite and courteous throughout.

When my fridge/freezer wouldn't fit through the front door they managed to remove the fridge/freezer doors to do so.

From initial booking to the provision of the removal service the communication was good with Joy who kept me updated and answered all my questions.

Mahmut and his colleague were a fantastic team in packing and moving our items from Zone 1 to Zone 3 London during one of the June heatwaves. The entire process was smooth, great communication, competitive price, nothing was damaged, and everything was placed in the correct room on the other side - would recommend Super Man with a Van for folks who need packing and/or moving services.

It was well organised, no issues and the driver was so helpful. Definitely a 10/10

Price lil high for only one chair to be taken to Pinner from Edgware was around £80 plus get charged card fee. Form was easy to fill out. Shahab the driver was very polite and friendly.

This is the second time I've used this company's services, and once again they were outstanding.
They responded quickly, provided a prompt quotation, and were professional throughout. The service was excellent and the price was very reasonable.
I would highly recommend this company.

Trust worthy. On time, swift action, friendly.

Very professional on time and provided a great service would recommend prices were very competitive as well.

This is my second time using Superman and a Van for a house move - they're reliable, on time, great communication, and they were careful with all my stuff. These guys are absolute machines, super helpful, and offer great hourly rates, with clear pricing. I tried to get my house ready for them with as much downstairs as I could manage, besides furniture, and they had it all packed on the van in about half an hour! To make use of the full hour at the other end too they also put my bed together for me (disassembling and reassembling is included in the hourly rates), which I very much appreciated as a lady living alone! Would highly recommend.

Very good experience!
Staffs are very cooperative and helpful😀

Great experience, driver was on time and super helpful

Very professional and helpful throughout. Move went smoothly and for a reasonable price. Recommend.

Very good customer service, the man and van was punctual, nice and helpful and handled all my things with care both loading and offloading. I totally recommend this service.

He came early he was amazing

Organized at extremely short notice, arrived on time and worked through the day to help shift to new property and storage unit.

I've used them a few times and have always been happy with the service as they're super quick efficient, and good value. The first time I booked, it was really short notice as another guy canceled on me. They came over for pickup within 2 hours of calling. They have a fixed price per hour which I found to be the best value for big moves. I'd definitely recommend them!