Everything advertised for 5G sounded like it was exactly what I had been looking for. I ordered 2 bottles. The advertisement suggested 1 pill per day. After 30 days the only noticeable change was an i... See more
Company replied
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I was conned during the order process to "sign up" (somewhere in the fine print) for some "online course" re the Brazilian Wood use. No mention of where or how to activate this "course" during the ord... See more
Company replied
I tried to correct my mailing address immediately after I made this purchase . Mistakenly it said P. O. Box 45e I tried to correct it within minutes to the correct address which is Robert J.... See more
Company replied
First off my customer service rep was friendly and honest. I believe I made the mistake in not canceling my subscription. Yet Daryl was willing to refund my purchase no questions asked. Almost unheard... See more
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Company details
Written by the company
Supernatural Man was founded in 2016 in New York City, where we found men were feeling less drive and intensity than they used to. We decided to create a natural formula with top quality ingredients to supercharge the energy of guys like you. We researched hundreds of ingredients from all over the world to find what we believe is the absolute best combination for men looking for a long-term performance edge, or who just want to get back in the zone. Our main ingredients are the highest quality, specially sourced Ginkgo Biloba, Green Tea Extract and Ginseng, which have been used in Asia for thousands of years to impart vigor and male health, so you feel powerful and relaxed, an inner glow of focus and energy that carries through to all the day’s activities. We’ve helped many of our members regain their passion for life and now we’ve taken it online to reach the world!
Contact info
57 W 57th St 3rd and 4th Floors, 10019, New York City, United States
- 800-251-9316
- SUPPORT@BECOMESUPERNATURAL.COM
- supernaturalman.com
3.4
Average
239 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found Lianne very informative
I found Lianne very informative, very nice and extremely helpful ... she responded to my concerns immediately and I am very pleased with her service ...thanks Lianne ...Eddie
June 16, 2023
Unprompted review
Reply from supernaturalman.com
Hi Eddie,
Thank you for being a valued customer here at Waypoint Health. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (888) 991-4657 or email us at support@waypointhealthmd.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Great customer service
Operator was very polite and considerate with me cancelling something that I never ordered.
June 14, 2023
Unprompted review
Reply from supernaturalman.com
Hi Charles,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
What's the Difference?
I ask what difference was between Brazilian Wood and Brazilian Wood Second Prime. It's been 5 days and the only info I got was to go to website. I've been on Brazilian Wood for 15 days giving it till end of month and if results don't improve, I'll be requesting a full refund.
June 10, 2023
Unprompted review
Reply from supernaturalman.com
Hi Jorge,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although Brazilian Wood did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling +1 (800) 251-9316.
Thank you!
Shaun
Excellent Customer Service
Corina Rep. ID #102 was very helpful and answered all of my questions that I had prior to submitting my order.
June 13, 2023
Unprompted review
Reply from supernaturalman.com
Hi D,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Reply from supernaturalman.com
Hello Thomas,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although 5G Male did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling +1 (800) 251-9316.
Thank you!
Shaun
Easy interaction
The agent Lianne Miranda was competent, knowledgeable and polite. Made the process very pain free, much better then I expected!
June 12, 2023
Unprompted review
Reply from supernaturalman.com
Hi Don,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
They say what they mean and mean what they say!
My experience with this company helps restore my faith in a company saying what they will do and actually doing what they say! Building trust by really following through is a rare commodity these days. Although at least for me, the Brazilian Wood did not produce the desired effect, at least they honored their guarantee and refunded my cost! Also a feather in their caps that truly you can trust! Another plus is their customer service reps, that I encountered, were responsive, helpful and the best I have ever had the pleasure to talk with! May God Bless You!
June 4, 2023
Unprompted review
Reply from supernaturalman.com
Hi Mark,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
The stuff you sent me don't work
The stuff you sent me don't work, I took both bottles as instructed, nothing.
March 29, 2023
Reply from supernaturalman.com
Hello Leslie,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although the product you ordered did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling +1 (800) 251-9316.
Thank you!
Shaun
I thought the presentation was detailed…
I thought the presentation was detailed and understandable. I just hope this product works for me. In the past I have tried numerous products with no benefit to me. Many had good presentations, but did not deliver. If I find a product that works for me, I would be very loyal to that product. I guess only time will tell if this product works for me.
May 30, 2023
Reply from supernaturalman.com
Hi William,
Thank you for being a valued customer here at Supernatural Man. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
My experience with five Gmail is been…
My experience with five Gmail is been fair, not as good as what I thought it would be. My wood in the morning is still very soft and I'm doing with the what they tell me to do and it's still soft so I don't know what to do now. I have a young lady coming in from Ukraine and I want to satisfy her when she gets here. Can't do it with a softwood
May 21, 2023
Unprompted review
Reply from supernaturalman.com
Hi Terry,
Thank you for taking the time to review your experience using 5G Male! We’re so glad to hear that you enjoy our product and the positive results it has created for you so far. Remember that supplements need to build up in your system so taking them regularly will help you receive the best possible results; many of our customer see positive results within 2 months. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week.
Have a great day!
Shaun
They were fast and helpful
May 19, 2023
Unprompted review
Reply from supernaturalman.com
Hi Bill,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Still waiting for my order, hopefully it will work the way it says? I'm ready to try it out. I've spent alot of $$$ on other ed pills online and I wasn't ever happy with them. Hope they work!
Well do far I haven't received my order, I called customer service and the lady I talked to got everything straightened out in just a re minutes. She was very understanding and made the call simple. Thanks Wendell Knight
May 18, 2023
Unprompted review
Reply from supernaturalman.com
Hi Wendell,
Thank you for being a valued customer here at Supernatural Man. We apologize for any inconvenience this situation may have caused you. However, our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
The Agent was very well at listening…
The Agent was very well at listening and returning the funds to my account as I was having Diarrhea do to the mixture with the & medications I take each day. The Dr. told me to stop taking them. So I did as he said. Thank god for the guarantee. I wished I didn't have the complications with taking the products, I'm Disabled and going to be 63 years old .
May 17, 2023
Unprompted review
Reply from supernaturalman.com
Hello David,
Thank you for being a valued customer here at Supernatural Man. We are sorry to hear that our products were not a match for you. However, our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Reply from supernaturalman.com
Hi Stanley,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you have decided to try our Supernatural Man products and look forward to hearing about your results. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Mary helped be out big time
Mary helped be out big time, I accidentally ordered more than one product at a time..,, she immediately corrected my order, saving me almost $ 300.
Great job
May 1, 2023
Unprompted review
Reply from supernaturalman.com
Hi Howard,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Just wanted to purchase what I asked…
Just wanted to purchase what I asked for. Didn’t need to watch a video or try to be enticed to buy more than what I originally asked for.
April 30, 2023
Reply from supernaturalman.com
Hi Jerry,
Thank you for your feedback! Your concerns are important to us, and we’ll be passing along this suggestion to our management team accordingly. If you have any additional comments you’d like to share with us, please feel free to contact our support team by phone at +1 (800) 251-9316 or email us at support@5gmale.com. We’re here for you at the best time that fits your unique schedule- our customer care team is standing by 24 hours a day, seven days a week, and would be happy to assist you however we can.
Have a phenomenal rest of your day!
Shaun
Great Customer Support
Hello
My agent ID # 112 was very business like and helpfully
Ann made my request very easy.
Thank You
Robert
April 28, 2023
Unprompted review
Reply from supernaturalman.com
Hi Rob,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Corina #102 is a GREAT CSR and would be…
Corina #102 is a GREAT CSR and would be an asset. to any company, give her a good raise you are fortunate to have her.
April 23, 2023
Unprompted review
Reply from supernaturalman.com
Hi Frank,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
thank you for fixing my error so fast
April 20, 2023
Unprompted review
Reply from supernaturalman.com
Hi Tom,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Reply from supernaturalman.com
Hi Koxj,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
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