Very easy to deal with and if you have an issue they are quick to respond.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I put my amazon transaction through super and it didn't complete, it also happened a second time. I contacted customer service for super who looked into he matter for me and it was resolved within a d... See more
Company replied
Everyone should use this app! It’s great for businesses and great for customers. I really like the rewards you get for shopping through the app. But beyond that, the customer service is second t... See more
Company replied
I received a receipt with a reference number immediately after payment. The company I had purchased from had not confirmed my order and not responded to my messages. I contacted super payments in... See more
Company replied
Company details
About Super Payments
Written by the company
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Contact info
123 Buckingham Palace Road, SW1W 9SH, London, United Kingdom
- support@superpayments.com
- superpayments.com
4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never heard of this until my trusted…
Never heard of this until my trusted website that I order supplies from suggested paying with it. Not enough that I've saved money on my orders but also got cash back 👌🏼
April 22, 2025
Unprompted review
Reply from Super Payments
Thank you for taking the time to share your experience here, Karolina! We're delighted to hear that you have made the most out of your recent purchase and have some rewards to use on your next order. We are also appreciative of you providing us with 5 stars! 🤩
Reply from Super Payments
Thank you so much for your 5 star review, Jade! 🤩
Best games site
April 4, 2025
Unprompted review
Reply from Super Payments
Thank you for your 5 star review, Joanne! ✨
Well, hello there.
Well, I’m gonna say this; Well, hello there! Snacks, just finally arrived today on 31st March 2025 for ultimate box candy, cost me £29 and so far I’m loving it. They’ve read my mind of my favourite drink, Fanta Grape. Thank you so much, thank you for putting Asian traditional candy, I’ll be looking forward to more Asian traditional candies after my blood type doesn’t accept high carbohydrate satured fat.
Please restock more Dubai chocolates.
March 31, 2025
Unprompted review
Reply from Super Payments
These sound so yummy, Lauren! We're delighted to hear you're happy with your delivery. Thank you for taking the time to share your experience and providing us with your 5 stars! 🤩
Query dealt with effectively and…
Query dealt with effectively and efficiently
March 29, 2025
Unprompted review
Reply from Super Payments
We're delighted to hear this, Samantha! Thank you so much for taking the time to leave us a 5 star review. 🥳
Great cashback
Great cashback ,very easy to use .
Use it all the time
November 25, 2024
Unprompted review
Reply from Super Payments
Thank you so much for your 5 star review and wonderful feedback, Elena! We're delighted to hear that we're your go to payment option. 😊
Fantastic customer service
Fantastic customer service, really impressed!
March 20, 2025
Unprompted review
Reply from Super Payments
Thank you so much for your 5 stars and wonderful feedback, Jables! 🤗
Don’t use this doggy company, Block your business account for no reason
I have been using Super payments for over 2 years and never cause any issue by any of our customers regarding payment on our website but out of nowhere they stopped our payment processing which causing massive issue with our customer base as they wanted to keep this option to pay, I would suggest not to use this comany at any cost as they will use you to get more funding to grow the business and left you crying in the corner, I joined when company for nothing and begging us to join them, you will 100% going down.
March 14, 2025
Unprompted review
Reply from Super Payments
Thank you for taking the time to leave a review here. We understand your frustration and appreciate your feedback.
At Super Payments, we carefully assess all merchants to ensure a fair and secure experience for our users and any decision made is done in line with our terms and conditions, with sufficient notice provided.
We know this may be disappointing, however our commitment remains to providing a reliable and trustworthy service.
I keep forgetting about my little…
I keep forgetting about my little freebies and I'm just loving the fact I never spend more only less
March 16, 2025
Unprompted review
Reply from Super Payments
We're so happy to hear this, Joy! Thank you so much for taking the time to leave us a 5 star review. 🎊
Easy to install and use
Easy to install and use. Came up when u was purchasing from a company and I got cash back off my next order
March 12, 2025
Unprompted review
Reply from Super Payments
Thank you so much for your 5 star review, Gemma! Should you require any assistance, please do not hesitate to get in touch with our team via support@superpayments.com. 🥳
Super fast and great always use now…
Super fast and great always use now great app fast ❤️
March 10, 2025
Unprompted review
Reply from Super Payments
We're delighted to hear this, Ali! Thank you so much for taking the time to share your feedback and for providing us with 5 stars - we really appreciate it! 🤗
Longevity provide fantastic service
Longevity provide fantastic service
March 8, 2025
Unprompted review
Reply from Super Payments
Thank you for your 5 star review, Stefan! 💫
Easy to use and great rewards
March 8, 2025
Unprompted review
Reply from Super Payments
Thank you so much for taking the time to leave us a 5 star review, Em! We're delighted to hear that you enjoy the ease of paying with Super and of course, being rewarded for shopping. 🛍️
Super easy to use and great rewards
Super easy to use and great rewards, thanks 😊
March 6, 2025
Unprompted review
Reply from Super Payments
Thank you so much for your 5 stars, Ian! 🎊
Antonio was a legend and such excellent…
Antonio was a legend and such excellent customer service. I've had issues before and each and every time was responded and resolved with 24hrs...
Even recently I used Amazon and the funds was taken out of my bank account but not shown in Amazon Order...hence a glitch in the system. However Super Payments with the help of Antonio got a full refund the next day!...
10/10.
I have been using this app since the launch and always got cash back 9/10 times...it's a NO BRAINER!
March 3, 2025
Unprompted review
Reply from Super Payments
Thank you so much for this wonderful review, Tariq! We're delighted to see that you're a fan of our product and our service - Antonio will be over the moon to receive such great feedback.
As always, the team remain on hand to support should you require future assistance. 🥳 ☄️
Excellent app
Excellent app. Really easy to use. Great you can get cash back rewards to spend whenever you want. Would recommend
March 5, 2025
Unprompted review
Reply from Super Payments
Thank you so much for your 5 star review and recommendation, Sarah! 🚀
Easy to install and use
Easy to install and use. Makes transactions quickly and securely. Would definitely recommend. Especially when you get cashback on purchases.
March 5, 2025
Unprompted review
Reply from Super Payments
Thank you so much for taking the time to leave us a review, Claire! We're so happy to see that you're enjoying Super as a payment method and taking advantage of those cash rewards. 😊
Great app for receiving rewards for…
Great app for receiving rewards for buying from your normal stores.
March 1, 2025
Unprompted review
Reply from Super Payments
Thank you so much for taking the time to share your experience and for providing us with your 5 stars, Louise! ✨
Easy to use payment app
Easy to use payment app. Plus you can earn small amounts of money off your next order.
March 1, 2025
Unprompted review
Reply from Super Payments
Thank you so much for your 5 star review, Jools! 🙌
Excellent customer service from…
Excellent customer service from Antonio. I had forgotten to register for the cash back on a purchase and asked if it could be added retrospectively. Fully expected to be told no. Antonio went out of his way to help quickly and positively. Very friendly and helpful.
February 25, 2025
Unprompted review
Reply from Super Payments
Thank you so much for leaving a wonderful review, Susie! We'll be delighted to share this with Antonio who will be thrilled to see this. As always, our team remain on hand to assist you should you require future support. 🤗
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