Brilliant company!
The customer services offered by this company go above and beyond.
Not only that but their products are of great quality and reasonably priced.
Would recommend to any pet owner out there!
April 8, 2023
Unprompted review
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Company details
Written by the company
That Dog is a trusted UK supplier of Truelove, KONG and Melanie Newman dog products. From dog harnesses & leads to KONG rubber toys and treats - your dog will love you!
Contact info
United Kingdom
- contactus@thatdog.com
- superpetmarket.co.uk
Great people to deal with
Outstanding service and empathy when I ordered boots for my poorly Westie. Very prompt order processing and delivery, a no-quibble exchange/return/refund when I needed it. I’d recommend them without hesitation and will no doubt do business with them again.
January 5, 2023
Unprompted review
Truelove no pull harness, lead and collar
Ordered the Truelove no pull harness, lead and collar. All arrived really quickly and all seem to be of robust construction. The only thing I didn't like was that the harness smelt very strongly of cigarette smoke so I hung it outside to air for the day before using. Obviously not a reflection on the product but perhaps the environment in which it was packed.
April 2, 2021
Unprompted review
Reply from That Dog
We are glad you like the Truelove range that we stock.
Our products are stored and packed in a smoke-free environment and each product has it's own individual plastic wrapping, so we sincerely apologise for any smell that may have been on the harness. If you have a similar issue on your next order, we will be able to send a replacement through contacting us.
Recommend this company,great quality harness.
Received the purple harness,I ordered a small for my Lhasa Also and it fits perfectly,with plenty of allowance will fit over his thick winter coat when needed. Their sizing is spot on as description.Delighted with my purchase,great quality looks very comfortable on him,and looks very smart. Recommend this company to anyone,customer service excellent, 10/10.
March 22, 2021
Unprompted review
We bought lead collar and harness for…
We bought lead collar and harness for our 16 week old Great Dane x German Shepard!!! She is obviously comfortable in it and has not tried to chew it ( she chews anything) Love the purple!! She is jet black so it looks awesome on her !! Thankyou sooo much we love it x
November 16, 2020
Unprompted review
Reply from That Dog
Thank you so much for this positive review. We hope to see you again soon!
Very speedy delivery
Very speedy delivery, I have bought 4 harnesses that’s two each for my border collies, they are fantastic quality, they fit perfectly as they are fully adjustable and they look good.
March 6, 2019
Unprompted review
Really excellent service
September 29, 2018
Unprompted review
First class customer service
September 22, 2018
Unprompted review
Quick delivery and they kept me up to…
Quick delivery and they kept me up to date. Harness good quality, although stitching went on front mesh panel within days. Not too problematic in the using of the harness but not the best impression- and it could rip off as it impedes accurate clipping on of leash. Sent email just before writing this, so my review might change depending on response.
Update- fantastic customer service- replacement item offered. Definitely recommending!
July 20, 2018
Unprompted review
Company had run out of the required…
Company had run out of the required colour on a recent purchase. Communicated information very quickly, explained why clearly and agreed substitute product which was dispatched immediately. Very good customer service
February 26, 2018
Unprompted review
My order came very promptly and in…
My order came very promptly and in perfect condition.
February 18, 2018
Unprompted review
Loved the harnesses
Loved the harnesses. Although not quite sure how to tighten around the chest. Have had to try and bunch extra in small hole which doesn’t look quite right. Otherwise very happy with product and service.
February 7, 2018
Unprompted review
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