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SuperProfile Reviews 85

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TrustScore 4 out of 5

4.2

Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers had a great experience with this company. Many customers find the platform to be an amazing experience, highlighting its smooth operation and ease of use. The staff and support team receive consistent praise for their helpfulness, responsiveness, and commitment to resolving issues quickly, often keeping users updated step-by-step. Reviewers appreciate the excellent service, noting its efficiency and the dedicated support system that makes their lives easier, especially for creators and small businesses. The platform's features, such as auto-DM automation, digital product sales, and monetization opportunities, are highly valued for simplifying workflows and offering significant advantages. However, some customers also noted significant issues with the product, particularly concerning the functionality of product links and PDF re-uploads, which they felt were excuses for non-delivery. A few other people also felt that the end-user could not log in to download products, and some experienced problems with automation services stopping and support tickets being auto-closed without resolution. These issues led to concerns about unprofessional service and a lack of customer service for refunds or subscription removal.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's smooth,... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the support team's responsiveness,... See more

Service

Consumers find service to be positive, with many reviewers describing it as very good and even excellent for... See more

Customer service

People report positive experiences with customer service, highlighting the support team as responsive,... See more

Product

Customers consistently note ambiguous experiences with product, with many praising it as a great platform for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a small technical issue with SuperProfile, and their team handled it like pros! I had a meeting with a team member who took the time to dig into the problem right away. Afterward, he kept me upd... See more

Company replied

Rated 5 out of 5 stars

SuperProfile has been an amazing experience for me so far. The app is intuitive, easy to use, and genuinely makes creator work so much simpler. I especially love the auto DM feature — it saves so much... See more

Company replied

Rated 5 out of 5 stars

SuperProfile has everything I would EVER need when it comes to DM automations, works smoothly and is easy to navigate. I love the fact that it doesn't get more expensive with more contacts. I highly r... See more

Company replied

Rated 5 out of 5 stars

Recently made the switch to SuperProfile from manychat. Couldn't recommend enough, autoDM feature is free no matter how many contacts and being able to sell your digital products and courses is an ama... See more

Company replied

Company details

  1. Software Company

Written by the company

SuperProfile is the complete creator toolkit to grow and monetize your audience. Whether you’re a coach, educator, or content creator, SuperProfile gives you everything you need – from lead forms and email automation to hosting your digital products, courses, events or coaching – all in a single, easy-to-use dashboard. Learn more at www.superprofile.bio.

Contact info

4.2

Great

TrustScore 4 out of 5

85 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

ITS A SCAM THEY JUST TOOK MY MONEY

ITS A SCAM THEY JUST TOOK MY MONEY, BUT NO LINK THEY SHARED

September 28, 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hi Murali,

Sourabh here from SuperProfile. Could you please share which link or product you’re referring to? SuperProfile is a platform where independent creators host and sell their own courses, coaching, and digital products.

If you purchased something from a creator and didn’t receive access, please email me at sourabhbhati@superprofile.bio – we’ll help you connect with the right creator or resolve it quickly.

________________________

For others reading this: SuperProfile is not the seller – we provide the tools creators use to sell. Occasionally, buyers mistake us for the individual creator they purchased from.

Rated 5 out of 5 stars

Alternative To Manychat

The best alternative to manychat out there! literally saved me $100's of billing + lots of other thing to help market our services.. would recommend it to all social media entrepreneurs!

September 1, 2025
Unprompted review
SuperProfile logo

Reply from SuperProfile

Hey Vivek, Sourabh here from SuperProfile. Glad to hear it’s saved you money and helped with your marketing. Thanks for recommending it.

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