I found the ordering system very easy to use, and I was constantly kept up to date with every step of the process, and even after the item was delivered. I've found the mattress topper to be firmer th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love my Marshmellow Topper and my two marshmellow pillows! So soft and comfy. I was having a lot of trouble with my hip when sleeping on my side but since having the topper, I have had no problems... See more
Company replied
I ordered a Supersleeper Pro. The ordering was easy, delivery quick and the person on the phone was so lovely and helpful. Sadly, the topper did not suit my body so I rang to organise a return and ref... See more
Company replied
I choose to purchase the marshmallow topper as I have suffered from aching bones whenever I lay down I've tried toppers from every type. This one has let me rest and sleep without the discomfort of a... See more
Company replied
Company details
About Super Sleeper Pro™
Written by the company
At Super Sleeper Pro, we’re passionate about helping Australians sleep better, live healthier, and feel more comfortable every day. With a focus on innovation and quality, we offer a curated range of sleep and comfort solutions - from premium mattress toppers and pillows to ergonomic bedding accessories.
We’re proud to be a trusted name in sleep technology, serving thousands of happy customers across Australia. Our commitment to customer satisfaction is at the heart of everything we do, and we strive to provide exceptional service, fast delivery, and ongoing support.
Discover the Super Sleeper Pro difference, where comfort meets quality and better sleep begins.
🇦🇺 Premium Australian Support
Written by the company
- Australian based customer support team
- Sleep easy knowing our Sydney-based support team is on hand to help, whenever you need it. Fast, friendly, and always just a call or message away.
✅ Up to 180 Night Trial
Not loving it? Send it back for a full refund.
Love it or return it - simple! With our Sleep Trial of up to 180 days (depending on the product), you can try Super Sleeper Pro risk-free and see why thousands are already raving.
Contact info
301/209 Oxford St, Bondi Junction 2022, NSW, Australia, Australia
- +61 2 9387 4100
- support@supersleeperpro.com.au
- supersleeperpro.com.au
Sleep just got better.
4.2
Great
777 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i love my Super Sleeper Pro
i love my Super Sleeper Pro.
It is so soft and comfortable and I am sleeping better.
April 9, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you’re loving your Super Sleeper Pro and that it’s helping you sleep better — that’s fantastic! We really appreciate your support!
We had no problems ordering the…super sleeper pro
We had no problems ordering the product, the product is working well so far, buy sadly it took awhile for us to receive it as the order was lost in the system for awhile, so far very happy with the product thank you.
April 12, 2026
Reply from Super Sleeper Pro™
Thank you so much for your feedback 😊
We’re really glad to hear you’re happy with the Super Sleeper Pro and that it’s working well for you so far.
We’re very sorry to hear there was a delay with your order getting lost in the system — we understand how frustrating that would have been. We appreciate your patience while it was being sorted, and we’re glad it arrived and is now meeting your expectations.
Thank you again for your support!
I found ordering was very easy to…
I found ordering was very easy to follow on the site.
Delivery of my order was prompt.
The product is of excellent quality.
April 8, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you found the ordering process easy, delivery prompt, and that you’re happy with the quality of your product. We really appreciate your support!
Very good quality of your product
Very good quality of your product . Free delivery and time frame of delivery was excellent .
April 12, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you’re happy with the quality of the product and that delivery was both free and right on time. We really appreciate your support!
Yes I really love my Super Sleeper Pro…
Yes I really love my Super Sleeper Pro mattress underlay. It is very comfortable and I sleep soundly. The delivery was prompt and customer service was great. I would definitely recommend it to anyone. I am happy.
March 26, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re absolutely thrilled to hear you’re loving your Super Sleeper Pro mattress underlay and that you’re sleeping soundly and comfortably. It’s also great to know you were happy with the delivery and customer service.
We really appreciate your recommendation and your support!
Comfortable Topper
Easy to make a choice for bedding and toppers and the advertising was helpful.
April 11, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you found it easy to choose and that the advertising was helpful in making your decision. We appreciate your support!
jarrod baker
it’s okay, it’s comfortable but I would go for the next mattress up. That’s just my preference but I guarantee you’d be comfortable if you bought it.
April 11, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback 😊
We’re glad to hear you find it comfortable overall. We appreciate your honest thoughts that comfort can come down to personal preference, and thank you for recommending it as a generally comfortable option for others.
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear the sheets fit well and feel nice to sleep on — we appreciate your support!
great value!
March 22, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you think it’s great value — we really appreciate your support!
Absolutely beautiful fabric I highly…
Absolutely beautiful fabric I highly recommend this product
April 11, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you love the fabric and that you’d highly recommend the product — we really appreciate your support!
Very soft and lovely to sleep on
April 11, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you’re finding it soft and lovely to sleep on — we really appreciate your support!
We love the comfort and snugginess of…
We love the comfort and snugginess of the Super Sleeper pro. A great nights sleep.
April 11, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you’re loving the comfort and snugginess of your Super Sleeper Pro and getting a great night’s sleep — that’s wonderful to hear! We really appreciate your support!
It arrived quickly well packed.
It arrived quickly well packed.
But I thought when sleeping on it, it have a softer more pillow feel.
Just a bit disappointed.
But we are using it.
April 8, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback 😊
We’re glad to hear your order arrived quickly and well packed, and that you’re still using it.
We’re sorry to hear it feels firmer than you expected. Comfort preference can vary from person to person, and it can also take a short period for the topper to fully settle after unpacking.
We really appreciate you sharing your honest experience, and if you’d like any advice on getting a softer feel from it, we’re happy to help.
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear your order arrived on time and that you’re happy with the product. We really appreciate your support!
Reply from Super Sleeper Pro™
Thank you so much 😊
We really appreciate you taking the time to call in with your compliment — that’s so lovely to hear! Please know your kind feedback has been received and shared with the team. We truly appreciate your support!
A product worth purchasing
I choose to purchase the marshmallow topper as I have suffered from aching bones whenever I lay down I've tried toppers from every type. This one has let me rest and sleep without the discomfort of aching bones.
Thank you for actually advertising a product that truly does what you advertise.
April 10, 2026
Reply from Super Sleeper Pro™
Thank you so much for your wonderful feedback 😊
We’re absolutely thrilled to hear the Marshmellow topper has made such a difference for you and is helping you rest and sleep comfortably without the aching you’ve experienced before. That’s exactly what we aim for.
We really appreciate you taking the time to share your experience and your kind words about the product doing what it promises — thank you for your support!
Your customer service on phone was A…
Your customer service on phone was A grade also your delivery updates were spot on ,can’t fault company
April 10, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re really glad to hear you had such a positive experience with our customer service and delivery updates. It’s wonderful to know everything ran smoothly for you.
We truly appreciate your kind words and support!
Just very Happy@ no more back pain
Just very Happy@ no more back pain. Thank you super sleep pro.
April 10, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re absolutely thrilled to hear you’re so happy and no longer experiencing back pain — that’s fantastic news!
We really appreciate your support and kind feedback.
Disappointed - not worth the money
I believed the hype from the advert on television and I was hopeful that I would receive a product that lived up to what Mr Cheney and the paid actors spruiked on the television advertisement- I did not. I feel very stupid being taken in by the advert. It did nothing to change my hard mattress - nothing at all
April 10, 2026
Reply from Super Sleeper Pro™
Thank you for taking the time to share your feedback, and I’m very sorry to hear the product did not meet your expectations.
We understand how disappointing it can be when something does not provide the level of comfort you were hoping for, especially when you are trying to improve a firm mattress. Comfort is very individual, and while many customers find a noticeable difference, we recognise it may not suit everyone.
We certainly don’t want you to feel this way about your purchase. If you haven’t already, please get in touch with our customer service team so we can review your order and discuss the available options with you. We’re here to help and would like the opportunity to resolve this for you.
Love love love it
April 10, 2026
Reply from Super Sleeper Pro™
Thank you so much 😊
We’re absolutely thrilled to hear you love it — your enthusiasm really means a lot! We really appreciate your support!
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