Superspares  Reviews 401

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often noting their quality and how well they fit. Many people also appreciate the competitive pricing and the excellent service, highlighting the ease of finding parts and the helpfulness of the staff. However, some customers were dissatisfied with the delivery service, experiencing delays and issues with tracking information, particularly when Aramex was the carrier. There were also instances where customers received incorrect parts or found that ordered items were not in stock, leading to frustration and additional delays.

What people talk about most

Product

Users describe positive interactions with product, often praising the wide variety of selections, good value,... See more

Delivery service

Consumers find delivery service to be ambiguous. Many customers praise the quick and free delivery, with some... See more

Order

Customers had ambiguous experiences with order. Many reviewers praise the quick and easy online ordering... See more

Price

Reviewers highlight positive aspects of price. Many customers found the prices competitive, affordable, and... See more

Service

People report positive experiences with service. Customers frequently praise the efficiency, prompt delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered o... See more

Company replied

Rated 4 out of 5 stars

Purchased some hoses. They arrived very fast and were banded together. A bit squashed into the box but no issues due to the material I purchased. Would buy from again!

Company replied

Rated 4 out of 5 stars

Great deals packages and products, dispatched from warehouse quick, would of been full 5 star but the courier company is shocking...

Company replied

Rated 5 out of 5 stars

Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkou... See more

Company replied


Company details

  1. Auto Parts Store
  2. Car Accessories Store

About Superspares

Written by the company

Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.

Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.

With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.

Our promise to you

Written by the company

Super brands at super value!
Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.

Our Shipping Guarantee

How soon will I get my order?

How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.

For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.

How are shipping rates calculated?

Shipping costs are based on the size and weight of your order.

However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.

Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.

While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.

Contact info

Promotion box for Superspares

Trust Superspares for Automotive Parts

See why drivers trust us for quality aftermarket parts for your car.

4.0

Great

TrustScore 4 out of 5

401 reviews

5-star
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Rated 5 out of 5 stars

Springs Replacement

Placed an order for a set of Front and Rear springs and Front and rear shocks
Received an email the same day explaining the rear set of springs I ordered where defected and couldn't be sent out, but the issue was quickly fixed, was given the option to wait for the same springs or a free upgrade for a different brand of springs.
Decided with the free upgrade so I can get back to working on car sooner

What made it even better was the cost as it was affordable for me and with free shipping. Definitely highly recommend for others to use for car parts

April 16, 2026
Unprompted review
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Reply from Superspares

We're glad you enjoyed your experience! We appreciate you highlighting our prompt resolution regarding the rear springs and the upgrade option. It's great to know the cost and free shipping worked for you. Thank you for recommending us!

Rated 1 out of 5 stars

Absolutely hopeless people to do…

Absolutely hopeless people to do business with!
Advertise products that are not in stock.

April 8, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We regret that you had this experience. We appreciate you bringing this to our attention, and we'll look into the availability issues you mentioned.

Rated 5 out of 5 stars

Quick to find the part I needed

Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkout with no fuss. Good shipping speed. Very happy.

April 2, 2026
Unprompted review
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Reply from Superspares

We're happy to hear that you found the specific part for your Grandis VRX with us, especially after other attempts. We appreciate your feedback regarding our fast checkout and shipping speed. Thanks for your review!

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this company.

I received a faulty pinstripe tape and contacted them straight away to request a refund. It has now been over three weeks, and despite multiple follow-ups, the issue still hasn’t been resolved.

Each time I contact them, I receive polite responses saying the matter is being “escalated” or “reviewed,” but no actual action has been taken. The delay is unacceptable, especially for a clearly faulty product.

Under Australian Consumer Law, this should have been handled much more efficiently.

I would not recommend this company based on my experience.

April 7, 2026
Unprompted review
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Reply from Superspares

We're very sorry to hear about the trouble you've experienced with the pinstripe tape and the delayed resolution. We appreciate you bringing this to our attention. We're taking your feedback seriously and will review our processes to improve our response times. Thank you for your feedback.

Rated 5 out of 5 stars

Great service

Great service, great selection of parts and prices. Very fast delivery. Highly recommend

March 11, 2026
Unprompted review
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Reply from Superspares

We're happy to hear that you had a great experience with our service, parts selection, prices, and fast delivery. Thank you for your recommendation!

Rated 5 out of 5 stars

Purchases parts online with Superspares…

Purchases parts online with Superspares is quick and easy, with free delivery

March 10, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We're happy to hear that your online parts purchase was quick and easy, with free delivery. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Great products

Great products, prices, delivery and service.

March 12, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We're happy to hear that you had such a great experience with our products, prices, delivery, and service. Thank you!

Rated 5 out of 5 stars

I have had a great experience with…

I have had a great experience with Super spares, their communication is great, they keep you updated, and process the order swiftly.

March 7, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We're happy to hear that you had a great experience! It's wonderful to know our communication and swift order processing met your expectations. Thank you for your positive feedback.

Rated 5 out of 5 stars

The parts came from interstate with in…

The parts came from interstate with in 24 hours the price was the best for a set of engine mounts

March 4, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We're happy to hear that you received the engine mounts quickly and at a great price. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

Prompt delivery parts as advertised…

Prompt delivery parts as advertised good value

February 27, 2026
Unprompted review
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Reply from Superspares

We're happy to hear that you received your parts quickly and found them to be a good value. Thank you for your positive feedback!

Rated 5 out of 5 stars
Superspares  logo

Reply from Superspares

We're happy to hear that you received your goods quickly and in good condition. Thank you for your positive feedback!

Rated 5 out of 5 stars

Immediate service

Immediate service - decent pricing.

February 19, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We're happy to hear that you received immediate service and decent pricing. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Great value

Great value. Very fast delivery. Excellent human being customer service

February 20, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We're happy to hear that you received great value, fast delivery, and excellent customer service. We appreciate your positive feedback so much!

Rated 5 out of 5 stars

Superspares are Awesome 🤘

Superspares was awesome posting my Rotors & Pads so quickly.
I will be using Superspares for all four cars our family has.
Love your work Superspares🤘

February 19, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We're happy to hear that you received your rotors and pads quickly. We appreciate your intention to use us for your family cars. Thanks for the positive feedback!

Rated 1 out of 5 stars

Faulty hub supplied

Faulty hub supplied, returned for warranty before Christmas, still no outcome as at mid February.

November 21, 2025
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Reply from Superspares

We regret you received a faulty hub and are awaiting a warranty outcome since December. We'll investigate the delay and work towards a resolution. Thanks for your patience.

Rated 5 out of 5 stars

My dealings with Superspares have bee nithing but positive.

My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are available for the vehicle, then ordering and paying for them. Shortly after ordering, they confirmed the order, picked the order and couriered the parts to my address within a couple of days. I also found that Superspares prices were competitive or cheaper than elsewhere.
I wouldn't hesitate using Superspares for my future automotive needs. AAA+++

February 6, 2026
Unprompted review
Superspares  logo

Reply from Superspares

We're happy to hear that you had a positive experience with us. It's great to know that our wide product range, user-friendly platform, and efficient delivery met your needs. We appreciate you mentioning our competitive prices and your willingness to use us again. Thanks for the AAA+++ rating!

Rated 5 out of 5 stars

Good parts, fast postage

Parts arrived exceptionally quickly, especially at the busy end of the year.
Construction looked quality and fit with no issues.

December 20, 2025
Superspares  logo

Reply from Superspares

We're happy to hear that the parts arrived quickly and were a quality fit, especially during the busy season. Thank you for your positive feedback!

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