Very impressed by this company ordered parts for my ogee guttering / pvc parts to match up to the same type that was fitted 15 years ago the price on these were great and postage very reasonable.... See more
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Review summary
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Reviews shaping this summary
Fabulous Service!!! ordered a set of replacement window handles, on a Sunday evening online and remarkably they were delivered within 24 hours.. oit sure how you do that, but you put faith back in me... See more
Company replied
I have used Truly PVC a couple of times as a DIY customer. Their staff during each visit have been very helpful, polite and happy to provide guidance and trade tip to improve my standard of work. Th... See more
Company replied
Truly excellent customer service, fast delivery and incredibly low prices. I needed a couple of spare keys for some high security locks. The high street key cutting ships wanted over £17 per key... See more
Company details
Written by the company
Truly PVC are a supplier of home improvement parts and materials to trade and public. We specialise in conservatory components, which are complimented by a range of window and door hardware, plus building and roofing supplies. With over 25 years experience in installing and servicing PVC-u conservatories, windows and doors, we can be relied on to provide sound pre-sales advice and a highly reliable service.
Contact info
Unit 2, 34 Wood Street, M11 2FB, Manchester, United Kingdom
- 0161 339 4982
- sales@trulypvc.com
- supplies.trulypvc.com
4.8
Excellent
884 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Letter box looks great
Letter box looks great. Was easy to fit. Would definitely purchase again.
Thanks
April 18, 2026
Unprompted review
The company had what I wanted
The company had what I wanted and delivered next day
April 3, 2026
Unprompted review
We are very happy with Truly pvc…
We are very happy with Truly pvc limited.
Has good quality parts, good prices and fast delivery.
April 11, 2026
Unprompted review
Reply from Truly PVC Limited
Thank you very much for your lovely feedback—we really appreciate it! We’re glad you’re happy with the quality, pricing, and fast delivery Nicolae :)
Super fast delivery and all items were…
Super fast delivery and all items were in the boxes.
A little expensive on delivery but it did come the very next day.
April 10, 2026
Unprompted review
Great Company and Great Prices.
First time I have used Truly PVC.I Purchased Patio original manufacturer Door locks on recommendation from friend .Prices are the best along with their customer service.So I am ordering replacement PVC front door locks.They really are that good.Highly recomended
April 14, 2026
Unprompted review
The item ordered was of good quality
The item ordered was of good quality, well priced and arrived the next day so I was able to get the window fixed and secure. Thankyou.
April 16, 2026
Unprompted review
Reply from Truly PVC Limited
Thank you for your great review! We’re really pleased to hear you were happy with the quality, price, and quick delivery—and that you were able to get your window sorted so promptly.
We appreciate your support and thanks again for choosing us Julian :)
Very helpful staff
Very helpful staff, knowledgeable and part arrived next day. Perfect fit and will use this company again 👌
April 8, 2026
Unprompted review
Staff were helpful
Staff were helpful. Explained exactly what I needed for window handles. Delivery was prompt. All items arrived securely and not damaged. Would recommend. Thank you for your help.
April 10, 2026
Unprompted review
I bought a cylinder lock and it was the…
I bought a cylinder lock and it was the wrong type, my fault, but Truly PVC exchanged for the correct one with no problems
April 2, 2026
Unprompted review
Truly…
I have purchased many items from Truly PVC quite a few times now and have had no issues at all, items have been of very good quality and arrived very quickly, furthermore the company website is easy to order from, my opinion is that Truly PVC are a very good reliable company
March 26, 2026
Unprompted review
Perfect
Exactly what I needed at a great price and fast delivery too. Just put my third order in and will definitely keep using again. Thank you
April 1, 2026
Unprompted review
Reply from Truly PVC Limited
Thank you so much for your fantastic review and for your continued support—it really means a lot to us! We’re delighted to hear everything has been just what you needed and that you’ve been happy with both the price and delivery.
We truly appreciate your repeat orders and look forward to helping you again soon Craig :)
First rate service & prompt Delivery
April 1, 2026
Unprompted review
Great company
Great company, good product range and really quick delivery, first class👌👌
March 27, 2026
Unprompted review
Bought Yale UPVC window handles the…
Bought Yale UPVC window handles the price was far cheaper than any I’ve found previously, my order was delivered on time and in good condition. Having replaced 2 handles last year I decided to replace with new product, ordered them Sunday received them Monday. Excellent products and service will definitely use again.
March 23, 2026
Unprompted review
Shame about the delivery
great product's the skirting and architrave are excellent, but I'm afraid it's let down by it's delivery, I waited 9 days for delivery and at a cost of £25 for postage it's a bit steep, in comparison I ordered 9 packs of laminate flooring from Wickes delivered the next day for £4, well sorry no comparison.
March 26, 2026
Unprompted review
Reply from Truly PVC Limited
Thank you for your feedback—we’re really pleased to hear you’re happy with the skirting and architrave.
We’re sorry the delivery didn’t meet your expectations. While our longer 5m lengths do require a slightly longer delivery window, we completely understand your frustration with both the wait time and cost.
We really appreciate you highlighting this, and we’re continuously reviewing our delivery options to improve both speed and value where we can.
I have mixed feelings about this
I have mixed feelings about this - and I feel that their courier company let me down. But I was out of pocket as a result. I ordered a standard off the shelf panel in plenty of time for a local glazer to fit for me. The courier (£7 extra paid for this) came to the door but didn’t ring the bell. We rearranged delivery - marked as delivered but no sign. I spoke to customer service who arranged another delivery - so I rebooked my glazer. Then on the day it was due I was told the courier was returning it to the supplier. They have refunded me for the panel - but I’m out of pocket for the glazer - I suggested they could make a payment to a charity to off set this which was not acknowledged.
Their attitude of us “both” being let down by the courier doesn’t wash with me. They chose the courier and I’m the one out of pocket - so avoid them in my opinion.
March 24, 2026
Unprompted review
Reply from Truly PVC Limited
Thank you for your feedback, and I’m very sorry to hear about your experience.
Please accept our sincere apologies—on this occasion, it appears the courier has let us both down, and we’re truly sorry for the frustration and inconvenience this has caused you. We completely understand how disappointing this must have been, especially with your glazer booking affected.
While we do our best to work with reliable delivery partners, unfortunately once goods leave our premises, we are reliant on the courier to complete the service as expected. That said, we fully recognise that this does not lessen the impact on you, and we’re very sorry for the outcome.
We appreciate you bringing this to our attention, and your feedback will be taken on board as we review our courier services to help prevent situations like this in the future.
Once again, we’re very sorry for your experience and the inconvenience caused.
Quick , easy & perfect Thanks
I was able to buy the exact amount of lead flashing i needed & it arrived within 2 days
March 25, 2026
Unprompted review
Excellent service firstclass delivery
March 25, 2026
Unprompted review
Reply from Truly PVC Limited
We really appreciate your kind words—thanks for choosing us Stuart :)
Lovely premises
Lovely premises, speedily greeted by Peter who sorted out my two orders. Good prices and as always great quality.
March 24, 2026
Unprompted review
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