Supply Life Reviews 2,528

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and supportive approach throughout the entire process, from initial consultation to follow-up. The service is frequently highlighted as excellent, with many appreciating the clear explanations, easy-to-understand results, and the comprehensive guidance provided, including tailored meal plans and alternative food suggestions. Reviewers are particularly impressed with the smooth user experience, the efficiency of the testing kit, and the prompt communication, which contributes to a positive and reassuring journey for those seeking to understand their food intolerances. However, some customers experienced issues with the self-blood sampling kit, finding it difficult to use, and a few were dissatisfied with the customer service beyond the initial kit supply and testing, citing ignored emails and automated responses. There were also concerns from a minority of people regarding the accuracy of the test results, with some finding them inconsistent with known intolerances or receiving generic diet plans that included foods they could not eat.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, knowledgeable, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and knowledge of the... See more

Product

Customers consistently note positive experiences with the product, praising the clear instructions, quick... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

User experience

Consumers find user experience to be positive, with many describing the entire process as easy to understand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Consultation with Keiran was excellent and he offered continued support by email. He answered all my questions and introduced ideas to help me navigate my food swaps while being more relaxed with meal... See more

Rated 5 out of 5 stars

From the time that i orderd the kit everything was explained in a easy to understand way.I received my results in less then a week.I received a easy to follow meal plean and a follow up consultation f... See more

Rated 5 out of 5 stars

After years of migraine, bloating abd fatigue i decided to make some changes starting with my gut health so i decided to take a food intolerance test. Its a simple to follow test kit, clear and easy t... See more

Rated 5 out of 5 stars

I found this company incredibly helpful. From testing to results and follow up. I was a bit daunted by my results as they showed I was intolerant to gluten (which I suspected), cows milk and egg white... See more


Company details

  1. Blood Testing Service
  2. Allergist
  3. Fitness and Nutrition Service

About Supply Life

Written by the company

Welcome to Supply Life UK's Best rated food intolerance test

At Supply Life, we believe in empowering your journey to optimal health and wellness. With our extensive range of high-quality food intolerance tests, nutritional support, personalised health plans, and expert guidance, we are dedicated to supporting your unique lifestyle and health goals. Our commitment to excellence ensures that every service you receive is crafted with care, to help you achieve the best possible results.

  • We use the latest testing equipment, test each sample twice to ensure the highest standards of testing and efficacy.
  • Tailored health plans designed to meet your specific needs and goals.
  • Access to professional advice and resources to support your wellness journey.
  • Our priority is your well-being, and we are committed to providing exceptional service.

Join the SupplyLife community today and experience the difference in your health and vitality.

Ready to take the next step towards a healthier, more vibrant you? Visit www.supplylife.com now to explore our products and start your personalised wellness journey. Your path to optimal health starts here!

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Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 73% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Positivelysurprise… waiting for results now

Didn’t have a great experience with the self blood sampling initially. However, they called me noticing the issue and offered a few solutions how to get the blood to them.

So far, I notice very thoughtful and caring team behind. Looking forward to get the full analysis soon too.

March 26, 2026
Unprompted review
Supply Life logo

Reply from Supply Life

Hey Alex,

It was great speaking with you on the phone, and I’m really glad we were able to get things resolved together.

As discussed, we’ll support you through the blood sample collection process to make this as smooth as possible. Our test requires around 4–5 good-sized blood droplets, and we’ll guide you on the best way to achieve this, including tips on improving blood flow and technique.

Just to reiterate, we use less abrasive lancets intentionally, as they are designed to minimise discomfort and avoid any lasting marks or bruising on the fingertip. We do appreciate that some people may need a slightly different approach, so if needed we can assist with larger lancets or discuss alternative collection methods such as the Tasso device.

We’re here to help every step of the way, so please don’t hesitate to reach out if you need any further support. We’ll make sure you’re fully taken care of.

Kind regards,
Ricky

Rated 2 out of 5 stars

Either I cannot eat anything but meat…

Either I cannot eat anything but meat or these tests are inaccurate, I thought it may help me but seriously, no pasta rice wheat, yeast, gluten, dairy potatoes,peas,
Beans, lentils, lettuce…fish and meat is fine but can you link be
Off of meet and fish alone..maybe I’m just very unlucky but I really doubt these results

August 20, 2025
Supply Life logo

Reply from Supply Life

Hi Scott,

Thank you for your feedback. I completely understand how your results may feel overwhelming at first glance, and we do genuinely want to help you make sense of them.

Having reviewed your report, it’s important to clarify that there are actually a very large number of foods showing as normal (green), well over 100+ foods across meat, fish, fruits, vegetables, herbs, and more.

For example, all meats (including chicken, beef, lamb, turkey) are green, along with the majority of fish, plus a wide range of fruits, vegetables, and everyday foods. So it’s definitely not a case of only being able to eat meat.

What your report is showing is a temporary immune response to certain foods, not that you can “never eat” those foods again. The process is about:
• Short-term reduction
• Supporting your gut
• Gradual reintroduction

This is exactly why we include access to our nutrition team, because interpreting the results properly is key.

At the moment, it sounds like you’ve looked at the results without any guidance, which can understandably make it feel restrictive. That’s not how the process is intended to be used.

We’d strongly recommend booking a call with our team so we can:
• Walk you through your results properly
• Show you what you can eat (which is a lot more than it may seem)
• Put together a realistic plan that works for you

We’re here to help you get value from this, not leave you confused.

If you’re open to it, we can arrange this at a time that suits you.

Ricky
Founder

Rated 5 out of 5 stars

Amazing

Amazing.
Little bit apprehensive as it was a little more costly than i would have ordinarily spent on myself but worth every penny. The kit itself was easy to do, the report easy to follow and booking in to speak to one of the team was easy too! Booked in with Kieran and also felt this was so valuable. Would highly recommend to anyone.

March 7, 2026
Rated 4 out of 5 stars

Easy to use and a friendly, helpful service.

Supply life turned my results around very quickly and they provided clear and simple instructions about how to take the sample prior to dispatch.

The results were clear and easy to understand and the follow up phone call with Kieran was very useful.

The only criticism I have relates to the diet plan. It just felt a little bit generic.

Overall my experience was very positive and definitely useful. Hopefully the changes I implement into my diet will result in a positive outcome.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! The whole process was so efficient from receiving the test kit to receiving the results and having the call with Joanna to discuss my results. Joanna was super helpful in helping me find alternatives for the foods I am intolerant to and explaining my intolerances to me.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very informative and interesting

It’s been a really interesting process learning the foods I am intolerant too and how to make diet changes to help support gut health and reduce symptoms. The nutritionist who called (Catalina) was most helpful (and knowledgeable) in explaining how I approach this as it is a bit of a minefield. I’m looking forward to trying my new meal plans & recipes, which look delicious, and to seeing the improvements that follow. Thank you Supply Life. Great service

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Supply Life results has really helped

Early days, but noticeably flatter stomach on waking and no more queasiness with dairy removed from diet. simple test kit and prompt service with follow-up call. Thks guys. Have recommended you to several people.

March 13, 2026

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