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Company details

  1. Online Marketplace

Written by the company

At SupplySwap, we believe in bringing you the best products with unparalleled convenience and exceptional customer service. Our journey began with humble beginnings, selling on renowned marketplaces such as Bol.com, Kaufland, and CDON. Thanks to the trust and satisfaction of our numerous happy customers, we decided to create our very own online store to forge a closer connection with you and provide even better support. Our mission is simple: to provide a diverse range of high-quality products, shipped directly from Europe, ensuring a seamless shopping experience. We are committed to making your shopping journey delightful and hassle-free.


Contact info

3.2

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I do not recommend!!!

The company makes it impossible to return the product. They refuse to send a return label. They have stopped responding to emails. The product arrived damaged and in a different color. Additionally, I was charged customs duty upon delivery. The customs fee was 1/3 of the product’s price. I do not recommend!!!!!!!!!!

November 6, 2025
Rated 5 out of 5 stars

My cat is happy cat now;) we bought a

My cat is happy cat now;) we bought a nice cute scratcher for your cat Misca and she loves it! Soon I will return to buy some more things for her. Even the packaging is used by Misca she used it as a house hahah. Thank you supplyswap!

October 8, 2024
Rated 3 out of 5 stars

Ordered acar radio from Supplyswap

Ordered acar radio from Supplyswap. The shipping was good to denmark and it arrived in 5 days. I had some trouble with installing the car radio so I was happy to see that customer service not only reponded within a few hours but also had great knowledge about the instalation and send me some image instructions

October 2, 2024
Rated 5 out of 5 stars

I appreciate how transparent SupplySwap

I appreciate how transparent SupplySwap is with their pricing-no hidden fees, just straightforward costs. The products I ordered were just as described, though one of the packaging boxes was slightly dented. No big deal, as the items inside were fine. Great value for money!

October 9, 2024
Rated 5 out of 5 stars

The deeals on SupplySwap are hard to

The deeals on SupplySwap are hard to beat. I bought several items, and everythings arrived in great condition. I especially liked how easy it was to track my prder through their website.Shipping could be a bit faster, but overal;l I'm happy with the experience.

October 3, 2024
Rated 1 out of 5 stars

I think i have been scammed

I placed a order the 25/10 at supplyswap at a price of 487 eur.
Also the listing said i would rechive it between the 26/10 and 31/10. Im writing this review since there have not been any updates on my order yet. And i havent been able to contact them the past 2 days. Even though they advertise they respond within 24 hours. I have tried there contact form, e-mail and phone and nothing. I can’t get in contact with them. I then looked up there address on google maps and there is no company there its just a normal house. I’m afraid i have been scammed. (I will update my review when i find out more)

October 25, 2024
Unprompted review
Supplyswap logo

Reply from Supplyswap

Dear Mikkel, please contact us at info@supplyswap.com we have not seen any emails from you. We will take care of this issue immediately and rest assured you order will arrive!

Rated 3 out of 5 stars

I had an issue with one of my items

I had an issue with one of my items arriving damaged, but SupplySwap’s customer support was excellent. They immediately processed a replacement, and the new item arrived in perfect condition. It’s nice to know they have your back if something goes wrong.

September 4, 2024
Supplyswap logo

Reply from Supplyswap

Thank you for your honest review and we are happy that we could solve it so fast and good. If there is anything else just let us know!

Rated 3 out of 5 stars

I found the website a bit tricky to

I found the website a bit tricky to navigate at first-there's a lot going on-but once I got the hang of it, I found some amazing products. Shipping took longer than expected, but the customer service team was super friendly and helped me out.

September 19, 2024
Supplyswap logo

Reply from Supplyswap

We are always working on making the site easier to navigate but still making sure the catalogue is big enough to serve everyone so we will take this into consideration!

Rated 3 out of 5 stars

supplySwap has some really competitive

supplySwap has some really competitive prices, but I noticed that some of the product descriptions could use more detail. I had to do a bit od research on my own before buying. The item I received was good quality, though, so I'd probably order again.

September 18, 2024
Supplyswap logo

Reply from Supplyswap

We pride ourselves on good prices and good service! Hope you have a good experience with your purchase and you know where to find us!

Rated 5 out of 5 stars

Been using SupplySwap, and I'm seriously impressed!

Been using SupplySwap, and I'm seriously impressed! The platform is super easy to navigate, and the selection of supplies is insane - from pens to paper clips, they've got it all! I love that I can search for specific items. The prices are competitive, and the shipping is fast. Plus, the customer service team is super responsive and helpful when you need it. Overall, I've saved a ton of time and money by using SupplySwap - it's definitely become my go-to spot for all my office supply needs

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

The service of this company is perfect!

The service of this company is perfect!

Usually, I prefer to buy in real life but I the experience I got with Supplyswap was really professional. Everything I ordered got delivered in time and the service was quick & on-point.

July 2, 2024
Unprompted review
Supplyswap logo

Reply from Supplyswap

That means we are doing great! Giving people a trustworthy online shopping experience

Rated 5 out of 5 stars

My recent experience with SupplySwap…

My recent experience with SupplySwap has been nothing short of fantastic. I ordered some items, and to my surprise, they arrived earlier than expected and in perfect condition. What really impressed me, though, was the top-notch customer support. Whenever I had a question or concern, the support team was quick to respond and incredibly helpful. Overall, I couldn't be happier with my experience. SupplySwap has definitely earned my trust and repeat business. Highly recommended!

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

I recently made a purchase from SupplySwap

I recently made a purchase from SupplySwap and was thoroughly impressed with the entire experience. The website is user-friendly and offers a wide variety of products at competitive prices.

The customer service team went above and beyond to answer my questions promptly and professionally. My order arrived ahead of schedule, and in perfect condition. The quality of the products exceeded my expectations.

SupplySwap has earned my trust and loyalty. I highly recommend them to anyone looking for a reliable online shopping experience. Five star experience.

June 5, 2024
Unprompted review
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