Supreme Bedding Reviews 24

Scammers, I order a blanket on ebay last week, I got a notification that I have received my item which I haven't received, contact Ebay for a refund unfortunately Ebay refuse to issue me a refund. Please stay clear of this scam of a company.. Very terrible I regret ever placing that order from them.

Photos do not match products. False advertising. Sent a product back in the same condition and received half a refund.
Terrible scammers based in Birmingham 💆‍♂️

Do not trust this company. The photos they display do not match the product received in my experience. This is unlawful I'm sure.
Dispicable !

Warning!!!! Refused full refund Offered 50% and claimed goods soiled utter rubbish bought via ebay who gave me a 100% refund Terrible company

Rugs are poor quality and they say they've sent two in the same parcel and when you send them back for a refund they say they've sent two parcels just don't buy anything from these rip off merchants there just stealing your money . Don't believe the pictures online microfibre cloths are thicker.

Awful customer service. Ordered some filling for cushions. Contacted Supreme Bedding after the first 2 days as the parcel had been collected but had not arrived at the depot. Their response was exceedingly short, no apology, or offer to chase up the courier; it gave the distinct impression they did not care. Emailed them again to again request they chase up the courier. They did not respond.
The tracking did update on the third day, and only moved every second day after that. On the 5th day of waiting emailed them again, no response again until this morning "You're parcel was delivered yesterday". No apology, nothing. It took their courier 6 days to deliver a parcel sent on a 48 hour service and this company just do not care.
I will not be buying from this company again, and would suggest anyone else looking to goes else where. Awful couldn't care less customer service.

I used to always go here for my pillows and always went for the hotel ones. My last order however, done as a guest rather than on my account, I ordered hotel pillows in soft, medium firm and firm so 3 packs with 2 pillows in each. After paying a substantial amount i expected the quality i had had previously. Once they had arrived and been opened to allow the plump ness back i got myself a soft one but when i put my head on it rather than sinking into softness it was firm. I have now checked all pillows and i noticed that unlike previously where the label showed the type of pillow - soft etc and the size and was on the long edge these pillows had the label on one end and was just basic info and then if I compare 1 of each you can tell all they have done is to put extra filling in the firmer the pillow.

So never again will I go here.

Ordered a couple of pillows, items as described, delivered very promptly and packaged really well. Flawless transaction, great service.

Ordered two pillows with springs in to be sent to my parents as a gift. Supreme Bedding did not respond to the order although they'd been paid, I had to contact them to point out that they'd lost my order. What they then sent was two pillows without springs and two memory foam pillows. Nothing like my order. Then they refused to send the correct pillows or refund me until I'd got my eighty year old parents to take photographs of the pillows they'd sent in error. Finally they wanted my parents to send the pillows back to them with a reply paid envelope DURING LOCKDOWN which would have meant going to a post office! When I pointed out that my statutory rights did not require me to do any of these things, they gave me a refund and said my parents could keep the pillows. Ordered from another company who managed to get the right order to the right address within 24 hours.

Lovely duvet just what I wanted,I have given 5 stars for the product, however Hermes delivery let Supreme down,however Supreme sorted it as soon as I contacted them. Will be ordering other products soon.

A very good experience. The website was easy to navigate and communication after the sale was completed was first class. I’ll definitely use this company again

Great product and very quick service. Thank you

I would have given a five star rating, but the delivery service,from Hermes, was poor. It never appeared on their tracking system, and I wasn't able to find a delivery schedule.
My charge for expedited delivery was removed from my bill immediately after my complaint, and Supreme bedding was very apologetic.

Excellent service. Good choice of products, just what I wanted, delivered on time, good quality product

Nice pillows, quick delivery, good price.

I ordered a few items, one of which (the white satin duvet cover) was marked with a large glaringly obvious red stitch. I contacted supreme bedding via email to inform them of my issue and I have not received a reply or any type of contact. I also emailed for a delivery date for my order as I was worried it wouldn’t come in time and I had no response then either.

After spending just short of £100 the least I expect is some sort of acknowledgement. Very poor and unacceptable customer service. I will not be ordering from them again.

great products, great service

Brilliant, on can not fault them.

Always deliver quickly and amazing quality products. Very reliable for my textile business.

Very Nice Pillows Good quality and just right for me.