This massage device certainly made a substantial difference in the pain level in my knee. After struggling with this knee for half a year now (visiting doctors, fysiotherapists, etc.), this turns out... See more
Company replied
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I am not a docter and untill now the cause of my problem has not yet been determinated due to the absence of scanners in the actual Belgian health care! The heat of the Suprey works fine, as it calms... See more
Company replied
I didn't receive the product and they have stopped answering my emails. I had to pay 2 times and received nothing
The knee massager solved my severely bruised knee. First tried to recover without the Suprey for 5 weeks but the pain became worse and couldn't bend my leg anymore. After using the knee massager withi... See more
Company replied
Company details
Written by the company
Zeg vaarwel tegen pijn en hallo tegen vrijheid!
Contact info
Ketelmakerij 23-T, 7553 ZP, Hengelo, Netherlands
- 085 060 3820
- support@suprey.nl
- suprey.com
3.7
Average
360 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Fake !!!! Be careful!!! Scam
I didn't receive the product and they have stopped answering my emails. I had to pay 2 times and received nothing
January 5, 2026
Unprompted review
Knee massagers
Just received my order today, it took a long time to arrive, exactly 31 days!!!!
2 knee massager, one is not working no vibration no heat!!!!
Order 25068 paid 06 July 2025
Received 07 August 2025
August 7, 2025
Unprompted review
review - test of just more than a month
I am not a docter and untill now the cause of my problem has not yet been determinated due to the absence of scanners in the actual Belgian health care! The heat of the Suprey works fine, as it calms the fluid pressure and gives some relief. I dont know if i gain anything with the vibration. I do understand why that can give advantages. Furthermore i am not in a real position to rest 100 percent to heal, so this will surely affect negatively my result with the Suprey. Will it heal my problem? I dunno. Was it worth to buy it? For me : HELL YEAH!!
May 12, 2025
Unprompted review
Reply from Suprey
Dear Johan,
Thank you very much for your sharing your experience with us!
It’s understandable that without a clear diagnosis, it can be challenging to assess what will or won’t be effective in managing your condition. We’re glad to hear that the heat function of the Suprey is offering you some relie, every bit of comfort matters when you're dealing with ongoing discomfort.
Most of all, we’re truly happy to hear that you feel the purchase was worthwhile. If you have any questions about how to get the most out of your massager or if we can support you further, please don’t hesitate to reach out.
Kind regards,
Team Suprey NL
Great
Great, sinds i have them(2x) I use them every day for 20 min.
Temp and vibration on position 1.
The pain in my knee's is gone. the only thing that I have now, in morning when I get up, calf muscle are stiff. that feeling disappears after a exercise of 15minutes.
May 9, 2025
Unprompted review
Reply from Suprey
Dear Mijndert,
Thank you for the positive review!
Good to hear that you’ve incorporated the massager into your daily routine. Great that the pain in your knee is gone!
If you would like tips or advice regarding stiffness in your knee, feel free to contact support@suprey.nl. We would love to hear how your progress develops further!
Kind regards,
Team Suprey NL
Reply from Suprey
Dear Jeroen,
Thank you for the positive review!
It’s truly wonderful to hear that walking is going better. We're happy to hear that the pain in your knee is reducing.
We are glad to hear that our product is working well for you. We would love to hear how your progress develops further!
If you have any questions, feel free to contact us at support@suprey.nl.
Kind regards,
Team Suprey NL
Get rid of the pain
You can not make a new knee that i know but the pain is much better i can walk without a cain and that says a lot for me it only takes a half hour per day to use but it gives live a new meaning.
All i can say is. THANK YOU
March 28, 2025
Unprompted review
Reply from Suprey
Dear William,
Thank you for the positive review!
It’s truly wonderful to hear that you’re able to walk without a cane and that the pain has improved. Knowing that just 30 minutes a day can make such a difference in your life is incredibly rewarding.
Your words mean a lot, and I’m so happy that this has given life a new meaning for you. Wishing you continued relief and all the best on your journey!
If you have any questions, feel free to contact us at support@suprey.nl.
Kind regards,
Team Suprey NL
The device works perfectly
The device works perfectly, it warms quickly and has a soothing effect on the knee
February 26, 2025
Unprompted review
Reply from Suprey
Dear Franklin,
Thank you for sharing your experience!
We're glad to hear that the Knee Massager works perfectly and that it has a soothing effect on the knee.
If you ever need assistance or have any questions, feel free to reach out!
Wishing you continued good health!
Best regards,
Team Suprey NL
After two weeks I have much less pain…
After two weeks I have much less pain in both of my knees. The battery of the product is quite week though, after 3 days it's empty and it takes 1-2 days to get it full again.
February 20, 2025
Unprompted review
Reply from Suprey
Dear Erika,
Thank you so much for your positive review!
It is amazing to hear that you're feeling much less pain in your knees after just two weeks.
We appreciate your feedback regarding the battery life. It’s designed for optimal performance, but we understand that charging time is important. If you experience any issues or need tips on maximizing battery efficiency, please don’t hesitate to reach out to our support team!
Wishing you continued relief and comfort.
Best regards,
Team Suprey NL
No medical manual
It is a very bad thing that there is no manual how to use the belt how long, and where to place the knee belt.
February 10, 2025
Unprompted review
Reply from Suprey
Dear Ton,
Thank you for sharing your experience and review!
There should be a manual in the package. If it's missing, please email our customer service at support@suprey.nl, and they will send you a digital version. Our sincere apologies for the inconvenience.
If you have any further questions or need support, don't hesitate to reach out!
Kind regards,
Team Suprey NL
The knee massager solved my severely…
The knee massager solved my severely bruised knee. First tried to recover without the Suprey for 5 weeks but the pain became worse and couldn't bend my leg anymore. After using the knee massager within 3 weeks the complaints and pain were solved. Very happy!
February 3, 2025
Unprompted review
Reply from Suprey
Dear Ben,
Thank you so much for your positive review!
We're so glad to hear that the knee massager helped alleviate your pain and discomfort after your injury.
It's great that you experienced such quick relief after using the product.
Your feedback means a lot to us, and we're happy that the knee massager made a positive difference in your recovery.
If you ever need assistance or have any questions, feel free to reach out!
Wishing you continued good health!
Best regards,
Team Suprey NL
To be promoted, this really works !
Efficient and probably insufficiently promoted, this really works, delivered quickly. I definitely recommend it.
January 15, 2025
Unprompted review
Reply from Suprey
Dear Anne,
Thank you for sharing your positive experience and review!
We’re thrilled to hear that you found our product both efficient and effective. Your feedback about promotion is greatly appreciated. It’s wonderful to know that our quick delivery met your expectations as well.
If you have any further questions or need support, don't hesitate to reach out!
Kind regards,
Team Suprey NL
The 'belt' works well but must be improved
The 'belt' works well but the heat management sucks because the lowest temperature is to high, and I miss a battery charge indicator that automatically shows at switch-off.
January 19, 2025
Unprompted review
Reply from Suprey
Dear Frank,
Thank you for your feedback!
We’re glad to hear that you’re happy with the performance of the belt.
Regarding the heat management and the lack of a battery charge indicator, we suggest you to inform our support desk at support@suprey.nl so they can check what they can do to resolve the issue.
We understand that the lowest temperature setting may be too high for some users (but maybe your device is defect)
Thanks again for your input.
Best regards,
Team Suprey NL
Reply from Suprey
Dear Ruud,
Thank you for sharing your positive experience and review!
It's amazing to hear you've noticed positive changes using our product! We're happy that the pain in your knees is decreasing.
If you have any further questions or need support, don't hesitate to reach out!
Kind regards,
Team Suprey NL
after 3 weeks of using, I feel a change
I am using the Knee Massager for about 3 weeks 15 minutes a day, and I feel a change in my pain to a better side.
January 14, 2025
Unprompted review
Reply from Suprey
Dear Norbert,
Thank you for sharing your positive experience and review!
It's amazing to hear you've noticed positive changes after just three weeks of using our product!
We hope you continue to experience even greater relief in the weeks and months ahead.
If you have any further questions or need support, don't hesitate to reach out!
Kind regards,
Team Suprey NL
I can walk staires again without pain…
I can walk staires again without pain after 1 week of use. Lets say improvement 90%. Easy to use on holiday. Let see if i can make more than 90% recovering in the next 2 weeks. Thanx to the inventor of this tool.
January 5, 2025
Unprompted review
Reply from Suprey
Dear Walter,
Thank you for sharing your positive experience and review!
It's incredible to hear that you're able to walk up the stairs again after just one week of using our product! We hope you continue to experience even greater relief in the weeks and months ahead.
If you have any further questions or need support, don't hesitate to reach out!
Kind regards,
Team Suprey NL
The product has done everything you…
The product has done everything you promised
December 24, 2024
Unprompted review
Reply from Suprey
Dear J.M. Semplonius
Thank you for sharing your positive experience and review!
We are glad to hear that the product did everything that was promised.
If you have any further questions or need support, don't hesitate to reach out!
Kind regards,
Team Suprey NL
It helps immediately for my back pain
It helps immediately for my back pain. What I miss is a decent maual. I want to know the difference between the different settings (relax, jitter, kneed etc) and when to use what.
December 2, 2024
Unprompted review
Reply from Suprey
Dear Kest,
Thank you for sharing your positive experience and review!
We're so glad to hear that you felt relief from your back pain.
Please contact our customer service desk at support@suprey.com and they can provide you with a decent manual.
If you have any further questions or need support, don't hesitate to reach out!
Kind regards,
Team Suprey NL
After a few weeks I felt a relief of knee pain
After a few weeks I felt a relief of the knee pain. Blood circulation improved and muscles regained to previous situation
December 5, 2024
Unprompted review
Reply from Suprey
Dear Marc,
Thank you for sharing your positive experience and review!
We're so glad to hear that you felt relief from your knee pain, and that your blood circulation and muscle strength have improved.
It's wonderful to know our product made a difference for you.
If you have any further questions or need support, don't hesitate to reach out!
Kind regards,
Team Suprey NL
The Symbols do Not light.
November 16, 2024
Unprompted review
Reply from Suprey
Dear Irene,
Thank you for your message. I’m sorry to hear that the symbols are not lighting up. In this case, I kindly suggest that you contact our customer service team directly for further assistance. They will be able to help resolve the issue.
You can reach them at support@suprey.nl and they will guide you through the necessary steps.
If you have any other questions or need further support, please don’t hesitate to let us know.
Kind regards,
Team - Suprey NL
Waaw ..super
Waaw ... this is thing is the best help me for 85% ...thank u for that ...nice
October 25, 2024
Unprompted review
Reply from Suprey
Goodday,
Thank you for your positive review!
Great to hear that you are so happy with our product! We are glad that it works so well for you and that it relieves your pain!
If you have any questions in the future, please feel free to let us know. We are here to help.
Kind regards,
Team - Suprey
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