Supworld Reviews 219

First order delivered as promised, quickly and correctly. For the second order I had to nag Supworld´s support 5 times during a month of delay. When the order finally was delivered, the product was stuffed in a garbage liner, without any documentation. No discount, but a lot of apologies. I will turn elsewhere in the future.

I got my E-wheels E7 scooter 2,5 weeks ago. But there was some problems with the scooter. Only after 2-3km ride the speed and acceleration dropped dramatically. I ever had to walk a up with the scooter because it did not have to power to carry me. And now 2 weeks ago it left me on the road and wheels just did not spin. And nothing happened. I did not hit anything, it was at speed about 25km / h and straight road, and it just stopped and did¨t reacht to gas. So no I send to be fixed and hope I get it back soon.

Even that I had some trouble with the delivery of my new scoot and after 1 month usage of it I had a need for warranty repair things are moving forward. Prompt communication, good instructions and most of all Sccot is really nice to drive and use.

Delivery was a little bit late but first days with my new e-board are awesome!🤗

Recieved the ordered goods quick and got good support when I needed it.

My order never showed up and they have not payed med back. I will never order here.
Still not got my money refund after several months

I was eager to get my purchase and asked too early, twice, information about the delivery. Roosa was very helpfull and patient with me, more than I deserve. Ten points and parrot stamp. :)

The customer representative was extremely accurate and polite.

I ordered two electric kickboards, only one of which was sent to me. The disappointment was even greater when that too was broken. I waited seven days before I received a response to my email asking me to correct their mistake. Now, after more than four weeks of waiting, I have got functional products for my children.

Very fast and professional customer service! I had questions about why my order was late, so i sent an email for E-Wheels. I only had to wait about 24 hours and got explanation and apologies.

I have received excellent customer service from eWheels Finland. Product advice has also been excellent. I got advice on installing a chain alarm battery. It has been a pleasure doing business with Roosa

E-Wheels E2S V2 MAX arrived damaged. Plastic screen cover was cracked at the upper corner where the two little screws are. I sent an email to customer service and in the same evening i was informed that a new cover had been sent to me with change instructions. Extremely nice and fast service (name: Roosa). I can only recommend.