Surestart Finance Reviews 44

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Lopez has helped us in getting the best home loan package based on our situation and needs. He has guided us through each stage of buying our first home and was very patient to answer all our questio... See more

Company replied

Rated 5 out of 5 stars

I’ve known Lopez for over 2 years now, he is so knowledgeable, professional and patience with helping me with every stage of loan application. He did all the complex paperwork for me and also provided... See more

Rated 5 out of 5 stars

I have been working with Lopez for years with regards to all my finance. Lopez struck me as he always have clients best interest in heart and his deep knowledge of domestic lending market. His consul... See more

Company replied

Rated 5 out of 5 stars

I would like especially to thank Mr Lopez Chen for his professionalism and support. He has supported us from the beginning to the end attending to our needs in a most courteous and friendly manner... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Information provided by various external sources

SureStart Finance is a bespoke finance broking firm based in Sydney. We offer personalized finance solutions to clients looking to succeed financially whether it be through property acquisition, investment, business, and commercial finance. Our service proposition is tailored to your needs and we provide genuine and honest solutions based on individual or organization requirement.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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Rated 5 out of 5 stars

Highly recommended these people go out…

Highly recommended these people go out off there way to help and make you understand the loan your getting, called so many people before these guys no one wanted to help, these guys booked an appointment and got the job done with no headaches and very professional, will definitely use them again if needed and recommend to anyone.

June 11, 2019
Unprompted review
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Reply from Surestart Finance

Dear Sebastiano,

Thank you for the positive feedback. We endeavor to make our clients experience first class and deliver successful results. It was pleasure dealing with you.

SureStart Finance Team.

Rated 5 out of 5 stars

Excellent Service...

Lopez has helped us in getting the best home loan package based on our situation and needs. He has guided us through each stage of buying our first home and was very patient to answer all our questions. He was always available to help and support us during our property search and also assisted us on weekends while we were at open homes.
Thank you Lopez and Surestart Finance team for all your support. We highly recommend their excellent service.

May 29, 2019
Unprompted review
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Reply from Surestart Finance

Dear Syeda,

Thank you for your positive and wonderful feedback. We are glad that your experience dealing with us was positive and worthwhile. It was our pleasure dealing with you.

SureStart Finance Team.

Rated 5 out of 5 stars

Surestart Finance provides excellent…

Surestart Finance provides excellent service and best financial advice. It is my great pleasure to have Lopez when we were looking for a home loan. He is so professional, trustworthy, friendly, caring and cooperative person that passed my imagination.
He has not only helped us with our home loan but went above and beyond and also helped us finding the right property, liased with our lawyer and made the whole process of home loan seamless.
He was always available and approachable when I needed. I highly recommend Surestart finance.

May 29, 2019
Unprompted review
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Reply from Surestart Finance

Dear Shafeeq,

It is very reassuring to hear such great feedback. Our mandate is to make sure clients needs are attended to diligently and all the process and dealings are seamless and hassle free. It was our pleasure dealing with you, we are glad you found your dream home. Looking forward to your financial success in the future.

SureStart Finance Team

Rated 5 out of 5 stars

customer service on point

customer service on point ! lopez and his team got my finance sorted in such a short time i got great advice along the way and a rate nobody could match which saved me lots of money .couldn’t ask anything more i recommend these guys to everyone i know

May 29, 2019
Unprompted review
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Reply from Surestart Finance

Dear Mousa,

We are pleased that you were able to get the finance your desired and we were able to deliver. Thank you for trusting us.

SureStart Finance Team

Rated 5 out of 5 stars

Extremely happy with the service we…

Extremely happy with the service we received. Lopez was very easy to deal with, very knowledgeable and quick to respond to any questions or requests. Would definitely recommend their services to anyone.

May 29, 2019
Unprompted review
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Reply from Surestart Finance

Dear Liam,

It was wonderful dealing with. Thank you for your positive feedback.

SureStart Finance Team

Rated 5 out of 5 stars

I was refereed by one of my best…

I was refereed by one of my best friends of this company. They provide excellent service. The financial advice is really sincere and customised. I highly recommend Surestart Finance as your financial advisor. I would definitely choose them if i plan to purchase an investment property.

May 15, 2019
Unprompted review
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Reply from Surestart Finance

Dear Lulu,

We are glad that you were impressed by our service. It is great to hear such feedback. Thank You for trusting SureStart Finance with your finances.

SureStart Finance Team.

Rated 5 out of 5 stars

Excellent

Lopez from Surestart Finance was a pleasure to work with. He negotiated with the financiers to maximise my borrowings so that I could meet my investment needs. He made my life very easy by guiding me through the loan application process. He also worked seamlessly with my lawyer so that settlement of my transactions went smoothly.

May 15, 2019
Unprompted review
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Reply from Surestart Finance

Dear David,

Its was pleasure assisting with your finance needs. Thank you for your wonderful feedback. We take pride in making sure our processes are seamless and hassle free for our clients.

SureStart Finance Team.

Rated 5 out of 5 stars

Great and effective to work with

I have been working with Lopez for years with regards to all my finance. Lopez struck me as he always have clients best interest in heart and his deep knowledge of domestic lending market. His consultative and solution focused approach has helped me to achieve the right balance with equity growth and interest savings. Highly recommended to anyone who has a finance need.
Ying

April 22, 2019
Unprompted review
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Reply from Surestart Finance

Dear Ying,

Thank you for your positive feedback, Our goal is to be customer-centric and we do our best to make sure clients core goals and future aspirations are met with our suggestions and recommendations.

SureStart Finance Team

Rated 5 out of 5 stars

Good customer service and very positive.

April 4, 2019
Unprompted review
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Reply from Surestart Finance

Dear Mohammad,

It was pleasure dealing with you. Thank you for your kind words.
Looking forward to assisting with your future financial goals.

SureStart Finance Team

Rated 5 out of 5 stars

My experience

My experience at Surestart Finance with Lopez has been nothing but wonderful. Lopez is great, professional and gives expert advise, not to mention lending a helping hand in time of need. I highly recommend Surestart Finance!

April 3, 2019
Unprompted review
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Reply from Surestart Finance

Dear Threasa,

Our personable and customer - centric approach is something we take pride in. We are glad to assist with all your finance needs. It was our pleasure dealing with you. Thank you for your recommendation and feedback.

SureStart Finance Team.

Rated 5 out of 5 stars

I highly recommend Surestart Finance as…

I highly recommend Surestart Finance as your great choice when you are going to re-finance your home loan.

April 1, 2019
Unprompted review
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Reply from Surestart Finance

Dear Cici,

We appreciate your kind review. Our aim is to provide the best service and the right recommendation and product to our clients. Looking forward to keeping the relationship ongoing.

SureStart Finance Team

Rated 5 out of 5 stars

I have had my loan for over 6 months…

I have had my loan for over 6 months now, from the initial phone call to now the team at SureStart Finance did not miss the beat. They are very proactive and knowledgeable, I am based interstate and not once did I feel left out. The team is attentive to all my queries and is always present to solve them. In-fact since my loan inception they have followed up to review everything multiple times.
It’s been a pleasure dealing with a company I can trust.

April 1, 2019
Unprompted review
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Reply from Surestart Finance

Dear Moustafa,

Thank you for your kind review. We at SureStart Finance endeavor to provide consistent service across the board. Our regular reviews are in place to make sure your Loans and Banking is working the way it should be. Looking forward to assisting with your future finance needs.

SureStart Finance Team

Rated 5 out of 5 stars

very reliable and professional company

very reliable and professional company. Easy and smooth communication. High Recommended!

March 30, 2019
Unprompted review
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Reply from Surestart Finance

Dear Selina,

It is wonderful to have you as our client, it was our pleasure assisting you with your property finance needs. Thank you for your feedback, very much appreciated.

SureStart Finance Team

Rated 5 out of 5 stars

my experience with surestart was great…

my experience with surestart was great .they were professional . honest and straightforward. made things easy for us .great service and very helpfull. I'll use their services again.

March 29, 2019
Unprompted review
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Reply from Surestart Finance

Dear Tony,

It was a pleasure dealing with you and your partner. The standards we place on our service is paramount to our success. We are glad that the standards were kept whilst dealing with you. Thank you for choosing us. Your feedback is greatly appreciated.

SureStart Finance Team

Rated 5 out of 5 stars

Sure start and in particular Lopez…

Sure start and in particular Lopez helped us get our finance with ease without any stress. Found them to be very transparent, honest, reliable and were always on hand to answer any concern or questions we had. We highly recommend them to anyone that is seeking finance and a professional service.

March 29, 2019
Unprompted review
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Reply from Surestart Finance

Dear Yasmin,

We really appreciate your wonderful feedback. At SureStart Finance our goal is to take the stress out of clients life's and provide meaningful service to benefit them for the future.
The Team at SureStart Finance are glad your were impressed with our service. Looking forward to assisting you with your finance needs in the future.

SureStart Finance Team

Rated 5 out of 5 stars

Great service!

had a really great experience with Lopez who is transparent and also actions quickly. would definitely recommend to my friends!

March 29, 2019
Unprompted review
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Reply from Surestart Finance

Dear Yolanda,

It was a pleasure dealing with you. Thank you for your wonderful words. At SureStart Finance, we are always aiming to provide our clients with easy, transparent and honest service.
Your feedback means we are adhering to our standards.

SureStart Finance Team

Rated 5 out of 5 stars

Great Service and Quick Response

Great Service and Quick Response

The Team at SureStart Finance were superb with their approach, their quick responses to my enquiry and ability to get back with the desired outcome is something that sets them apart. We are based interstate and needed someone we can trust with all our finances, a company that is always available and SureStart Finance delivered.

I really appreciate all their help and I believe I have the right company to carry me forward with attaining financial freedom for my family.

March 29, 2019
Unprompted review
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Reply from Surestart Finance

Dear Kevin,

It was an absolute delight in assisting you with your finance needs. Your feedback means a lot to our Team here at SureStart Finance. We pride ourselves in making sure our consistency of service is delivered to everyone whether they be interstate or abroad on holiday or in the next suburb.

It is heartwarming to get such kind words from you, We hope to keep assisting you in your future journey. Thank You.

SureStart Finance Team

Rated 5 out of 5 stars

Professional and Knowledgeable Team

Professional and Knowledgeable Team

Lopez and the Team at SureStart Finance were excellent in finding me a refinance deal that suited my needs. Their attention to detail and care in finding me the right structure for my loan has helped me save money and it has also aligned me nicely for my next venture.

I would like to highly recommended them to anyone looking for finance. Thank you SureStart Finance.

March 29, 2019
Unprompted review
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Reply from Surestart Finance

Dear Yan,

We are glad that we were able to assist with your refinance and in the process find such a amazing client to deal with. Your review means a lot for our business.
Looking forward to seeing your wealth grow and cant wait to assist further with your future needs.

SureStart Finance Team

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