Surface Medic Reviews 10

Would not recommend this company work was very poor and wasn’t met to the standard they advertised and bad communication skills with me (the customer) staff where rude and lazy just wouldn’t use again.

We had Long and Shane come today and refinish our tub in the main bathroom upstairs. They were friendly, professional and efficient. I am amazed at the transformation and so happy with the results. The finish on the tub was worn right down and stained when we bought the house 10 years ago and the tub honestly, looks brand new. Great job guys!

Superb repair to my damaged outside brick. Excellent colour match by Nick, who is a perfectionist and lovely man.

Alex arrived promptly and did an excellent job. He was very friendly and worked hard to produce the best possible result.

Very pleased indeed. Much cheaper than some of their competitors too.

I was very pleased with Surface Medic's work. I had a crack in my bathtub and enquired by phone, after reading their good reviews. They asked for photos and then gave me a quote (£185 + VAT). Two days later, Ryan turned up, at the agreed time. He was extremely courteous and very, very careful and assiduous in his work. He immediately removed his shoes in the porch, without asking. He made absolutely zero mess and took everything away with him. The repair itself is absolutely excellent, you would have no idea that there has been a repair. He gave thorough advice regarding aftercare. I was told the whole process would take approximately four hours and it was all done in three hours and fifty minutes. I cannot praise Ryan's work enough. I was finally charged a total of £216 (£180 + VAT). This was requested by bank-transfer and the account details were provided through their office. Upon request, a receipt for this was posted to me, a few days later. Two weeks down the line, I'm very happy with the work carried out so far. I was told it is guaranteed for a year, but no paperwork to this effect is provided. Based on my experience, I would thoroughly recommend them.

Edit: May 2020
Two months after the repair, I have noticed hairline cracks in it. Unfortunately, owing to the CoVid19, it cannot be attended to currently.

Edit: Sept 2020
After bringing the above problems to Surface Medic's attention, they have committed to redoing the repair with newer materials.

Darren (Wakefield/Huddersfield) has completely renovated some chips in our kitchen/Belfast sink and one in our recently fitted Burlington bath. He’s completed an amazing job on both, we’re absolutely delighted and would highly recommend him for any repair work you may require.
Thanks Darren.

Peter recently repaired our floor (damaged by bleach) and did a good job - thanks !

Great service, quick, efficient and got the job done!

After there were issues with the first technician that turned up and left the job unfinished, they were more than happy to return and finish the job to my satisfaction.

I write to express my appreciation for your first class repair to my customer's bath, we were both amazed that the repair was invisible. Any further issues of this nature you will be my first point of call.