SURFspot Reviews 215

very quick to respond and helped me with my problem within 20min

If you had a problem they can reach to them and asap they return to your question and give you proper answer.

Suddenly Creative Cloud demanded that I purchase an expensive subscription. But I had renewed my academic subscription a few weeks earlier through SURFspot. I emailed SURFspot and they replied the next business day with a suggestion which I tried. It failed and I sent screenshots to them as suggested in the first reply. The second reply/suggestion came the next day and it solved the problem. SURFspot proved to be professional, prompt, and polite. In a word, perfect.

Contact surfspot on Sunday and got my problem solved by Monday morning.

Good work!

I bought Windows 10 and 11 pro licence codes. Both can't be activated. The customer service only works through email. The email response is just generic: "you're using a wrong code" and "wait and try again". I tried both already and even installed windows 10 /11 from scratch. I asked for return of my money paid for windows 10 pro licence. No response on that. I feel helpless. I shouldn't have bought from surfspot and would not buy again. A scam.

Incredibly rude and arrogant customer care - thanks Nick! After six months of using an Adobe license purchased from surfspot.nl, it disappeared from my Adobe account. After several back and forth, the attitude of Nick became more and more rude, insisting that I am wrong and that it was my mistake somehow assigning my subscription to the wrong Adobe ID. Even after several explanations of having never had more than one Adobe ID, that I was signed in and USING Adobe when it suddenly asked to start the trials/buy products, of how and when I redeemed their product, and screenshots of emails that I purchased the product in March 21 and that its gone now in Sept 21. I eventually demanded a refund of the remaining six months, and he finally OFFERED to give me a new licence- a sure sign of a mess up from their end. I do not recommend purchasing any products from their website if this is how they deal with issues. Because I didn't purchase from Adobe directly, they could not help me in anyway and I was left with slow and arrogant responses from surfspot, handling it terribly in the process.