Surrey Handyman Reviews 

437
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers often share that the tradespeople are extremely polite, punctual, and highly skilled at handling various home improvement projects around the house. People really appreciate the prompt communication, quick scheduling, and the clean, tidy condition in which the workspace is left after every task. Some reviewers were not happy with the overall pricing structure, noting that certain jobs ended up being quite expensive or higher than initially agreed with the office. A few consumers also pointed out that managing company arrangements can occasionally lead to unexpected costs and less predictability regarding the final bill.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual arrivals, professional... See more

Staff

Clients share positive opinions on staff, frequently highlighting their punctuality, professionalism, and... See more

Quality

Consumers express great satisfaction with the quality and workmanship of the services provided. Reviewers... See more

Price

People report positive experiences with price, highlighting transparent and fair pricing. Consumers... See more

Response time

Reviewers express great satisfaction with the prompt response times and reliable communication. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication is first class. Person at end of a phone, transparent pricing, booking emails, and follow through receipts. Daniel came to install my integrated dishwasher and did an excellent job. He... See more

Company replied

Rated 5 out of 5 stars

Another great service by Mick fixing door locks and velux blind. Last week he did a great job installing wood panelling, a floating cabinet and a large screen TV. Always professional, courteous and hi... See more

Company replied

Rated 5 out of 5 stars

I rang this company this morning as the toilet wasn’t flushing, spoke to a very friendly man who contacted a plumber who was available to come out straight away. Dariusz turned up, was polite and pr... See more

Company replied

Rated 5 out of 5 stars

We hired Dave Wren to replace three light fittings (roses), service two extractor fans, and swap out a wall socket. He was punctual, friendly, and did high-quality work on all tasks. His pricing was a... See more

Company replied


Company details

  1. Handyman
  2. Electrician
  3. Heating Contractor
  4. Plumber
  5. Property Maintenance

Written by the company

Trusted Plumbing, Electrical and Handyman Services Working across Surrey, Sussex & South West London since 2009 Our own team carry out the work in your home and we have real people on hand to help you book. Every job is fully guaranteed. A Reliable Local Team You Can Call When Something Needs Sorting Surrey Handyman exists for one simple reason. Homes and businesses need ongoing care, and finding someone dependable to do that work should not feel difficult. Since 2009, we have undertaken more than 40,000 service visits across Surrey, supporting homeowners and businesses with practical, reliable property work. What began as straightforward handyman jobs has grown into a well-organised, multi-trade service built on experience and long-term trust. We are not a directory or a platform like Checkatrade. All work is carried out by our own carefully vetted and professionally trained team, including plumbers, electricians, heating engineers, and skilled trades. That means you know exactly who is coming to your property.


Contact info

4.9

Excellent

TrustScore 5 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(437)

271 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Varied diy

Mike helped me with various tasks after a recent house move, including furniture assembly and hanging pictures/mirrors. I would not hesitate to ask for his help in the future.

December 17, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi,
Thank you for taking the time to leave such a positive review. We’re really pleased to hear that Mike was able to help with a range of jobs after your recent house move, including furniture assembly and hanging pictures and mirrors. It’s great to know you were happy with his work and would be confident asking for his help again. We’ll be sure to pass your kind feedback on to Mike.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

New bathroom sink and taps installed

Nick came to install a new bathroom sink and taps which I had ordered, during the weekend before Christmas and when I really urgently needed this job done as soon as possible. He was a really nice guy and professional and completed the job perfectly, and I would have no hesitation in using Nick and Surrey Handyman services again for any future jobs, and they will always respond back to you as quickly as they can. I am really happy with it and with my new bathroom sink and there are no problems with it at all. I really appreciate his help and his time and at short notice during this busy part of the year.

December 21, 2025
Unprompted review
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Reply from Surrey Handyman

Hi Chris,
Thank you very much for taking the time to leave such a detailed and positive review. We’re really pleased to hear that Nick was able to help at short notice, especially during such a busy time of year, and that he completed the installation of your new bathroom sink and taps perfectly. It’s great to know you found him professional and friendly, and that you’re so happy with the finished result. We’ll be sure to pass your kind feedback on to Nick.

Thank you again for choosing Surrey Handyman and Plumbing. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Nick arrived within the hour specified…

Nick arrived within the hour specified and surveyed the job in hand. Going off to source parts he arrived back later. Completed the job in hand and it was better than expected. Paid him via card reader and would use their services again . First class job and you only pay for parts and labour, the time they are on site. In all q wonderful experience.

December 19, 2025
Unprompted review
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Reply from Surrey Handyman

Hi Simon,
Thank you very much for your excellent and detailed review. We’re really pleased to hear that Nick arrived within the agreed time, took the time to source the necessary parts, and completed the job to a standard that exceeded your expectations. It’s great to know you found the payment process straightforward and appreciated our transparent pricing. We’ll be sure to pass your kind feedback on to Nick.

Thank you again for choosing Surrey Handyman and Plumbing — we’re delighted you had such a positive experience and look forward to helping you again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Thoroughly recommend.

December 23, 2025
Unprompted review
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Reply from Surrey Handyman

Hi Jim,
Thank you very much for your review and recommendation. We’re pleased to hear you were happy with the service. Your feedback is greatly appreciated, and we’d be happy to help again whenever you need us.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Quick response time and handy!

Response time was quick, Surrey handyman was able to get a plumber round in no time at all to fit a new tap and water filter, a small job but they were happy to accommodate. Will use them again for any other work and will be recommended to all.

December 4, 2025
Unprompted review
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Reply from Surrey Handyman

Hi,
Thank you very much for your great review. We’re really pleased to hear that we were able to respond quickly and get a plumber out promptly to fit your new tap and water filter. No job is too small for us, so it’s great to know you felt well looked after. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Great service from John

Great service from John: he was able to come to me on the same day and resolved my plumbing issue on the first visit.

December 19, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Paul,
Thank you very much for your great review. We’re really pleased to hear that John was able to come out the same day and resolve your plumbing issue on the first visit. That kind of prompt and effective service is exactly what we aim to provide. We’ll be sure to pass your kind feedback on to John.

Thanks again for choosing Surrey Handyman and Plumbing — we’d be happy to help again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Outstanding as always 👍

December 20, 2025
Unprompted review
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Reply from Surrey Handyman

Hi,
Thank you very much for your lovely feedback — we really appreciate it! We’re delighted to hear you’re happy with the service as always 👍

Thanks again for choosing Surrey Handyman and Plumbing, and we look forward to helping you again soon.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Good job

On time, good job, reasonable cost

December 19, 2025
Unprompted review
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Reply from Surrey Handyman

Hi Bob,
Thank you for your review. We’re pleased to hear that the work was completed on time, to a good standard, and at a reasonable cost. Your feedback is much appreciated, and we’d be happy to help again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Very impressed!

Sam arrived early within the allotted time slot, and was very efficient at the two tasks he undertook. He took good care of the property as he worked, and was sure to make sure I was clear on operation of the new doorbell before he departed. Very impressed!
Second experience with Surrey Handyman, and I would thoroughly recommend.

December 15, 2025
Unprompted review
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Reply from Surrey Handyman

Hi Suzie,
Thank you very much for your lovely review and recommendation. We’re really pleased to hear that Sam arrived early within the time slot, carried out both tasks efficiently, and took good care of your property. Making sure everything is clearly explained before we leave is important to us, so it’s great to know you felt confident using your new doorbell. We’ll be sure to pass your kind feedback on to Sam.

Thank you again for choosing Surrey Handyman and Plumbing — we really appreciate your continued support and look forward to helping you again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Would recommend

Very pleased with the quick response to sending a plumber to fix a leaking pipe. The plumber fixed the problem quickly.

December 17, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Paul,
Thank you very much for your kind review and recommendation. We’re really pleased to hear that we were able to respond quickly and send a plumber to fix the leaking pipe, and that the issue was resolved promptly. Your feedback is greatly appreciated, and we’d be happy to help again whenever you need us.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Even small jobs done perfectly

I am completely useless with anything around the house, called Surrey Handyman after 3 of my spotlights had gone on a high ceiling. They came quickly, checked the bulbs, went and got the right bulbs and then fitted them. In and out in an hour! Highly recommend!

December 17, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Marianne,
Thank you very much for your lovely review and recommendation. We’re really pleased to hear that we could help with your spotlights and get everything sorted quickly, even with the high ceiling. No job is too small, and it’s great to know you were happy with how efficiently it was all handled. We really appreciate you taking the time to share your experience and would be delighted to help again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Good customer Service

The prompt response. Selection of dates for work to be done. Good customer Service. Have used this company several times over the years and it has always been the same high quality response.

December 13, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Ailsa,
Thank you very much for your kind review and for your continued support over the years. We’re really pleased to hear that you’ve consistently received a prompt response, flexible appointment options, and a high standard of customer service. Your loyalty means a great deal to us, and we truly appreciate you taking the time to share your experience.

Thanks again for choosing Surrey Handyman and Plumbing — we look forward to helping you again whenever you need us.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Very good service

Prompt reply upon request for a handyman. Sam came within the time frame and did the job in less than half an hour at a reasonable price. Very happy.

December 10, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Jeannine,
Thank you very much for your kind review. We’re really pleased to hear that you received a prompt response, that Sam arrived within the agreed time frame, and completed the job quickly at a reasonable price. It’s great to know you were very happy with the service. We’ll be sure to pass your feedback on to Sam.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Very reliable handyman service

Surrey and Sussex Handyman offer an easy to access and reliable service which I have used several times. Today Len put up some coat hooks for me and completed the job promptly and well.
Thank you

December 11, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Lynne,
Thank you very much for your kind review and for using Surrey Handyman and Plumbing on several occasions. We’re really pleased to hear that you find our service easy to access and reliable, and that Len completed your coat hooks promptly and to a good standard. We’ll be sure to pass your thanks on to him.

Thank you again for choosing us — we really appreciate your continued support and look forward to helping you again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Would recommend

Polite, on time, helpful

December 11, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi,
Thank you for your review and recommendation. We’re pleased to hear that you found our service polite, punctual, and helpful. Your feedback is much appreciated, and we’d be happy to help again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Highly professional

Colin jumped right into the shower mixer work. He encountered an issue but worked through it, professionally. Polite and helpful.

December 11, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi,
Thank you very much for your kind review. We’re really pleased to hear that Colin approached the shower mixer work professionally, worked through the issue, and was polite and helpful throughout. We’ll be sure to pass your positive feedback on to him.

Thanks again for choosing Surrey Handyman and Plumbing — we’d be happy to help again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Surrey Handyman did a fantastic job!

Surrey Handyman did a fantastic job for us -- we had quite a lot of complicated jobs on our to do list and Craig carried them all out with great care and attention, checking that we were happy with his proposed solutions before getting started and cleaning up any mess as he went. We will definitely be using the Surrey Handyman again!

December 5, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Mrs Mitchell,
Thank you very much for your fantastic review. We’re delighted to hear that Craig was able to take care of your list of more complex jobs with such care and attention, and that he kept you informed and checked you were happy with the solutions before getting started. It’s also great to know he kept everything tidy as he worked. We’ll be sure to pass your kind feedback on to Craig.

Thank you again for choosing Surrey Handyman and Plumbing — we really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

I needed a new cat door fitted and the…

I needed a new cat door fitted and the old one removed as it was too small for my large rescue cat Oliver. Mike did a great job which included enlarging the
opening in the back door which required some carpentry. He did an excellent job and Oliver is happy too.

December 4, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Mrs Dyson,
Thank you very much for your lovely review. We’re really pleased to hear that Mike did a great job fitting the new cat door and enlarging the opening to suit Oliver — especially when a bit of carpentry was required. It’s wonderful to know the work was completed to an excellent standard and that Oliver is happy too! We’ll be sure to pass your kind feedback on to Mike.

Thank you again for choosing Surrey Handyman and Plumbing — we’d be delighted to help you again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

I highly recommend Nick from Surrey Handyman

I highly recommend Nick, supplied by Surrey Handyman. He was punctual, knowledgeable, and extremely professional. The work was completed efficiently and to an excellent standard, with clear communication throughout. A dependable plumber and a great service overall.

Mati from Cranleigh

December 1, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Mati,
Thank you very much for your kind review and recommendation. We’re delighted to hear that Nick was punctual, knowledgeable, and professional, and that the work was completed efficiently to an excellent standard with clear communication throughout. Your feedback means a lot to us, and we’ll be sure to pass your kind words on to Nick.

Thank you again for choosing Surrey Handyman and Plumbing — we really appreciate your support and look forward to helping you again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

Rated 5 out of 5 stars

Dave Wren

I have used Dave Wren through Surrey Handyman a number of times and I can't speak too highly of the service he's provided. Professional, skilled, thorough - high quality work provided at good value for money.

December 8, 2025
Unprompted review
Surrey Handyman logo

Reply from Surrey Handyman

Hi Colin,
Thank you very much for your kind review and for using Surrey Handyman and Plumbing on several occasions. We’re delighted to hear that Dave has consistently provided professional, skilled, and thorough service, delivering high-quality work and good value for money. We’ll be sure to pass your excellent feedback on to Dave.

Thank you again for your continued trust — we look forward to helping you again in the future.

Kind regards,
The Surrey Handyman and Plumbing Team

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