Surrey Heating Specialists Limited Reviews 316

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, skill, and friendly demeanor. Many appreciate the competitive and realistic pricing, often noting the great value of service plans. People frequently mention the quick response times and efficient work, with engineers often arriving promptly and resolving issues swiftly. Consumers also commend the clear communication and the tidy work ethic of the engineers, who ensure everything is left clean. The overall sentiment points to a reliable and trustworthy company that provides first-class service from start to finish.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Price

Clients share positive opinions on price, consistently finding them competitive and transparent with no... See more

Response time

Consumers consistently report positive experiences with response times. Many highlight the quick and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

Thankyou to Paul who came and gave the boiler its annual service today. Surrey Heating installed our boiler 4 years ago and we have had it serviced annually through them. The fitters are clean and tid... See more

Rated 5 out of 5 stars

Ryan is an excellent clear and fast communicator from initial survey to quote. Surrey plumbing offered the most competitive and realistic quote. Dan and Anthony were high energy and great engineers.... See more

Rated 5 out of 5 stars

We have had a service plan for a number of years which is great value. Engineers are always great with communication, efficient and always leave everything clean and tidy. Recently they have again d... See more

Rated 5 out of 5 stars

I had my boiler fitted by Surrey Heating in Oct 23 and serviced by them ever since - first class company. I was so impressed that I took out a boiler/heating cover plan directly with them and made my... See more

Rated 5 out of 5 stars

I got Surrey Heating Specialists to undertake a boiler service at a property in Stanwell Moor Village and also Penton Park. Paul was the engineer on both occasions and he was excellent. He explained... See more

Rated 5 out of 5 stars

Booking a service was easy, Surrey heating had plenty of options for booking times to work round school run. Plenty of notifications for reminders and when engineer will be onsite. Tyler was great and... See more

Rated 5 out of 5 stars

Have had a gold service plan for a couple of years with Surrey heating which includes repair and servicing. Recently had an issue which was non urgent. Paul came next day, fixed the issue. Great profe... See more

Rated 5 out of 5 stars

I would highly recommend Surrey heating Specialists. I have a service plan with them and they are very quick to respond when I call them if I have a problem. All of the people that have come have been... See more

Rated 5 out of 5 stars

Surrey Heating are timely professional and extremely friendly. They gave honest and well informed recommendations tailored towards what would be best for me in the long term and were always trying to... See more

Rated 5 out of 5 stars

I used Surrey Heating Specialist to fit a new boiler a few years ago. I have used them for the annual service ever since. First class service from the team. Ryan was so helpful when fitting the boiler... See more

Rated 5 out of 5 stars

Yet again, the Surrey Heating Specialists engineers have done a good job. This time with installing four new radiators in my house. I have used them before for installing my new boiler, servicing it a... See more

Rated 5 out of 5 stars

Surrey Heating Specialists are responsive, efficient, friendly and caring. Debbie in the office was really helpful in ranging an appointment as quickly as possible to address our heating issue. Anthon... See more

Rated 5 out of 5 stars

Had my boiler serviced yesterday by Paul, and I couldn’t be more pleased. He did a thorough job and took the time to explain every detail clearly, answering all my questions with patience and professi... See more

Rated 5 out of 5 stars

Quick efficient booking. Engineer arrived on time and was extremely polite and friendly. All work performed to a top standard. I have used Surrey Heating for a few years now and have had no is... See more

Rated 5 out of 5 stars

We have been on the 5star cover service for a few years now and can honestly say it's a bargain for the quality of service provided and the value in terms of ease of access to ryan and his team when r... See more

Rated 5 out of 5 stars

Dear Ryan, we are very happy with your service. Our new boiler works perfectly and our house was warm and cosy yesterday evening after the Vaillant boiler was installed. We are very pleased, thank yo... See more

Rated 5 out of 5 stars

I just had my boiler service done. Great service done by Terry. He arrived when agreed, did some tests on the boiler and very professional answered all my questions. I used in the past the Surrey Hea... See more

Rated 5 out of 5 stars

Great company. Had a quote for new boiler. Accepted there price. Boiler fitted four days later. Fitter arrived on the time arranged all finished in less than a day. Excellent service.

Rated 5 out of 5 stars

As always a great service. Kept informed of arrival time and when an issue with the boiler was highlighted Paul listened and then explained how he could resolve the problem. Always polite and I would... See more

Rated 5 out of 5 stars

I recently moved and was recommended the company by a neighbour, for my annual boiler service. I did a few google searches and the company had great reviews. It was very fast and simple to book... See more

Rated 5 out of 5 stars

Fantastic service from Ryan and his team from start to finish. We needed our old back boiler replaced and his team of friendly, polite highly skilled tradesmen removed the old boiler, loft tanks a... See more

Rated 5 out of 5 stars

Just had my boiler service, having had it installed by Surrey Heating Specialists last May. As always, service was professional and spot on. I have been very happy with my new boiler! Thank you Ryan... See more

Rated 5 out of 5 stars

Ryan and his team are the best guys I’ve ever come across. I’ve been a loyal customer of Ryan and his team for 7 years and wouldn’t use anyone else now. I’d had 20 years of frustrating experien... See more

Rated 5 out of 5 stars

I have already recommended Surrey Heating to more than a few people. I would give them 10 stars if I could. ALL the staff are really lovely people. Helpful, friendly and professional. So far, we have... See more

Rated 5 out of 5 stars

I have been using surrey heating company for over 3yrs since I had a new boiler fitted with them ..they service it every year and very good if you need appointment for any problems ....Paul has been t... See more

Rated 5 out of 5 stars

Wonderful, friendly, professional service, excellent team that carry out the work. Very fair prices and everything this company do seems to be about doing a great job. I personally would highly recomm... See more

Rated 5 out of 5 stars

"I have used Surrey Heating services twice to repair the Heating system for my 94 year old Aunt who lives alone in Ashford, Surrey with the help of a "live in carer". As I live 250 miles away I needed... See more

Rated 5 out of 5 stars

Stellar service from Surrey Heating Specialists. Received a rapid response from our heating enquiry even though it was 8pm. Ryan arranged a visit the next morning and after a diagnostic visit from Pau... See more

Rated 5 out of 5 stars

I used Surrey Heating Specialists to have a new gas boiler installed this week. Their service was excellent and competitive. Ryan was extremely knowledgeable and helpful in the decision making and the... See more

Rated 5 out of 5 stars

The engineer was fantastic, the appointment was booked the next day but as they were in the area he called and came to take a look a day earlier. Also he gave brilliant advice and helped recommend wha... See more

Rated 5 out of 5 stars

Excellent service, friendly, and professional, turned up on time replaced the faulty timer and serviced the boiler efficiently. Tidied up well afterwards and left the area clean and tidy. Would thorou... See more

Rated 5 out of 5 stars

A first class job from start to finish. Anthony came out and diagnosed the problem straight away. The next day, the engineer came and fitted the new boiler. He arrived early and finished the job in go... See more

Rated 5 out of 5 stars

The team were very friendly and helpful with a persistent problem with our boiler, when it wasn’t resolved straight away they came back the next day and made sure everything was perfect. Debbie in the... See more

Rated 5 out of 5 stars

Always a prompt response and able to discuss what needs to be done. Reliable and efficient service, on time for appointments, thoroughly recommend. I feel secure too having my monthly contract for ser... See more

Rated 5 out of 5 stars

Tyler was able to fix the problem with our leaking water valve of the boiler. He told us the problem, what he did to solve the problem & what to expect after. He was also quite punctual. I think the b... See more

Rated 5 out of 5 stars

We had Surrey Heating Specialists recommended by a next door neighbour as my water was running lukewarm. Called this morning and spoke to Daniel at their office who took my details and arranged for an... See more

Rated 5 out of 5 stars

Terry arrived exactly when agreed, did various tests & kindly explained to our gas suppliers that their meter was at fault & not the boiler.

Rated 5 out of 5 stars

Booking was easy and quick. Paul was really polite and helpful. He took the time to explain everything to me clearly and gave me his honest advice concerning any repairs.

Rated 5 out of 5 stars

Great company. Quick and easy booking procedure. Kept up to date with texts. Engineer was polite, friendly and efficient. Would highly recommend

Rated 5 out of 5 stars

Friendly & reliable boiler care provided - service carried out by Paul who spoke to us in terms we could understand. Much appreciated !

Rated 5 out of 5 stars

Fantastic from start to finish, from calling for quote to clearing up at the end Ryan and his team were faultless. Polite, clean and respectful, Anthony and Dan worked hard and very professional, they... See more

Rated 5 out of 5 stars

Terry diagnosed leaky manifold on boiler and Paul replaced it next day. Used SurryHeating for many years and would recommend,

Rated 5 out of 5 stars

These guys say what they are going to do and deliver on it .. incredibly responsive and always respectful and pleasant to be around. Highly recommend !

Rated 5 out of 5 stars

Very good quick service from these guys had a leaking boiler which they replaced a few days later very clean and professional would definitely use again

Rated 5 out of 5 stars

As always surrey heating came within 3hours after my phone call to repair problem with boiler... Paul who comes is friendly and gets the job done clean tidy so pleased with the short time it took... See more

Rated 5 out of 5 stars

Surrey Heating have looked after me for 4 years. I always get good advice, great communication and I look forward to the engineers visits. I highly recommend SHS.

Rated 5 out of 5 stars

Superb service from start to finish! From consultation through to installation, everything was handled professionally. Every question — no matter how small — was answered patiently. The team at Surre... See more

Rated 5 out of 5 stars

Paul visited this morning to complete annual boiler service as part of our service contract. Whole process booking to completion of work excellent- very professional. Whilst with I had requested the... See more

Rated 5 out of 5 stars

I've been with Surrey Heating now for a number of years and the service has always been exceptional. Ryan the owner is always keen to ensure customer satisfaction is at the forefront and I've seen a n... See more

Rated 5 out of 5 stars

The lady I spoke to on the phone was lovely & the engineer who visited my home, Paul, was great help with advising me on my boiler. Would recommend.


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service
  4. Heating Contractor

Written by the company

Surrey Heating Specialists pride ourselves on being an efficient and professional company. We provide high quality work to carry out boiler repairs, installations, Services and Gas safety inspections in Surrey. ' No fix No Fee' policy with 'Free estimates & quotations'. We also provide Boiler care plans to suit everyone. We have super fast response times and have always been out within 24 hours of the issue being reported.


Contact info

5.0

Excellent

TrustScore 5 out of 5

316 reviews

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Rated 5 out of 5 stars

Stellar service from Surrey Heating…

Stellar service from Surrey Heating Specialists. Received a rapid response from our heating enquiry even though it was 8pm. Ryan arranged a visit the next morning and after a diagnostic visit from Paul parts were ordered and Danial returned later the same day to get our heating & hot water up and running. Great service with excellent communication and knowledgeable staff. Definitely recommended

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler/Heating cover plan

I had my boiler fitted by Surrey Heating in Oct 23 and serviced by them ever since - first class company. I was so impressed that I took out a boiler/heating cover plan directly with them and made my first call out when the heating diverter packed up. Engineer Paul (knows his stuff) came around at the earliest opportunity and had the part replaced within 15 mins. Really impressed with the service and would recommend to anyone.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Brilliant Service

Brilliant service. Diagnosed issue quickly over WhatsApp, which avoided unnecessary visit and delay. Underfloor issue resolved in under 24hrs with excellent communication throughout. Terry was friendly, professional and pleasure to have in our home.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Efficiency effective and caring service

Surrey Heating Specialists are responsive, efficient, friendly and caring. Debbie in the office was really helpful in ranging an appointment as quickly as possible to address our heating issue. Anthony quickly diagnosed and fixed the problem with the radiator and explained everything as well as leaving things clean and tidy. A brilliant experience. Thank you.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

I used Surrey Heating Specialists to replace our gas boiler

I used Surrey Heating Specialists to have a new gas boiler installed this week. Their service was excellent and competitive. Ryan was extremely knowledgeable and helpful in the decision making and the installation team friendly, polite and professional. I will be signing up for their system cover in the next few days for their ongoing support as I’m so pleased with the finished work.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service ! Boiler serviced by a super friendly and competent engineer , punctual tidy and reasonabley priced.would definitely use again. Thankyou

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Always a prompt response and able to discuss what needs to be done. Reliable and efficient service, on time for appointments, thoroughly recommend. I feel secure too having my monthly contract for service and repairs.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We were able to get an appointment for the same morning and Paul identified the issue with the controller and replaced it straight away so we had hot water back within three hours of contacting Surrey Heating. Fantastic service.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

A first class job from start to finish

A first class job from start to finish. Anthony came out and diagnosed the problem straight away. The next day, the engineer came and fitted the new boiler. He arrived early and finished the job in good time. Couldn’t ask for a better service. I have already recommended them to a friend. Thank you so much

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and experienced team

I have been engaging Surrey Heating specialists from last 7 years. They installed my boiler and since then been servicing it annually. Very professional and experienced team.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

First class company.

I got Surrey Heating Specialists to undertake a boiler service at a property in Stanwell Moor Village and also Penton Park. Paul was the engineer on both occasions and he was excellent. He explained how to do the settings, which I recorded as I can never remember how to set them up and change. There was no mess when he left, I can throughly recommend them as honest reliable and first class.

November 5, 2025
Unprompted review

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