Mark was patient and never ‘pushy’ All my questions were answered fully and promptly. The ability to speak to him at the weekend (when I had more time to consider my needs) was also very much apprecia... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Extremely helpful. Easy to set up on the phone. Surveyor gave a detailed verbal report on the day of the survey. Price is reasonable compared to other web based places plus the bonus of a second surve... See more
Company replied
Found on a Google search and what a find! The best price by a lot, survey arranged and completed in 2 days , personal call from the surveyor to discuss findings ( highlighting things we had overlooked... See more
Company replied
Surveyor Local helped me enormously when determining the best survey to go for. I'm buying my first property and they were so helpful in making sure I made the right decision with which survey to go f... See more
Company details
About Surveyor Local
Written by the company
Surveyor Local works with RICS Chartered Surveyors across the country, offering high quality property surveys at a great price.
The surveyors we work with have knowledge of the local area, which is why we ask for the postcode and value of the property when getting your quote. We’ll then match you with a RICS Chartered Surveyor who knows the area.
One of the most popular and common surveys is a RICS Level 2 Survey, a general survey of a home, including any visible defects or issues.
We have helped buyers avoid costly repairs and health hazards, negotiate lower purchase prices based on survey results, and proceed with confidence and peace of mind.
With Surveyor Local, you’ll get:
• A fully qualified RICS professional surveyor, with local area knowledge
• Clear and precise property survey report with traffic-light ratings
• A thorough, accurate and fast report turnaround, direct to your inbox
• Next day bookings available where possible
And we’ve got you covered with a No-Completion Guarantee as part of our service. See the Surveyor Local website to find out how this works.
Get your free instant quote for a property survey in the UK today.
Opening Hours: Monday – Thursday: 9am – 8pm Friday: 9am – 6pm Saturday & Sunday: 10am – 4pm
Contact info
4.8
Excellent
486 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Surveyor Local
Dear Anne
Thank you for your kind comment, you are more than welcome and we are very happy to have helped you with your building survey.
Please do get in touch should you require anything, we are here 7 days a week.
Thanks again,
Surveyor Local
0800 038 6667
Very pleasant surveyor although we were…
Very pleasant surveyor although we were not contacted to make an appointment , he just arrived . Also we were asked to pay for the service days after we already had.
February 18, 2019
Unprompted review
Reply from Surveyor Local
Dear James
Thank you for your review and for choosing Surveyor Local to arrange your property survey. We are sorry to hear that the communication was not up to our expected standard. However, we are glad you got your report in good time and we appreciate your feedback.
If you would like to discuss anything further, please do get in touch on 0800 038 6667 or email: contact@surveyorlocal.co.uk.
Many thanks,
Surveyor Local
0800 038 6667
I am happy with the service received…
I am happy with the service received from the company, they arranged my valuation in no time, good communication, highly recommend
January 25, 2019
Unprompted review
Reply from Surveyor Local
Dear Milan,
Thank you for choosing Surveyor Local to arrange your property valuation, and for your positive feedback here! We were delighted to help and wish you all the best.
Surveyor Local
0800 038 6667
Great company very helpful and quick to…
Great company very helpful and quick to arrange a date for the survey, massively impressed at the turnaround time from speaking to the surveyor to getting the full survey feedback.
January 24, 2019
Unprompted review
Reply from Surveyor Local
Dear Damion,
Thank you so much for your feedback here, and for some great comments! We were pleased to help you arrange your HomeBuyer Report and that you're happy with the result.
Wishing you the best of luck in your new home.
Surveyor Local
0800 038 6667
First class customer service
The service I received from Joshua and he's team was to say the least, incredible!
He went above and beyond the call of duty.
From the initial call write to the last chat it was all first class.
Joshua took the time to explain everything step by step and his advice was absolutely invaluable.
Highly recommended if anyone wants to deal with professionals.
December 19, 2018
Unprompted review
Reply from Surveyor Local
Dear Peter,
Thank you so much for your amazing feedback! Joshua is very happy to help you should you have any questions at all. Best of luck with your new home and thanks again!
Surveyor Local
0800 038 6667
www.surveyorlocal.co.uk
We were a little disappointed
We were a little disappointed on the lack of depth on some aspects of the report and no commentary on some defects.
On a further inspection by ourselves we noticed the garage door was damaged and there was a missing roof tile. Unlikely but both could have happened after the inspection?
December 11, 2018
Unprompted review
Reply from Surveyor Local
Dear Mark,
I'm sorry to read your review here. Please get in touch with contact@surveyorlocal.co.uk so that we can investigate further.
Thank you
Surveyor Local
Good service
December 2, 2018
Unprompted review
We received an excellent,well written…
We received an excellant,well written report,and the house value matched our expectations. Thank you.
November 10, 2018
Unprompted review
Reply from Surveyor Local
Dear Robin,
Thank you for your five star review, and for choosing Surveyor Local to arrange your Property Valuation. We are pleased that the report met your expectations and invite you to contact us or the surveyor directly with any questions you may have.
Thanks again!
Surveyor Local
0800 038 6667
www.surveyorlocal.co.uk
contact@surveyorlocal.co.uk
Quick and efficient
Quick and efficient organisation, got the report the next day. The surveyor answered all my calls immediately and always had time to talk through parts of the report.
November 9, 2018
Unprompted review
Reply from Surveyor Local
Dear Colin,
Thank you for choosing Surveyor Local to arrange your HomeBuyer survey, and for your amazing comments.
Wishing you all the best in your new home!
Surveyor Local
0800 038 6667
www.surveyorlocal.co.uk
Excellent service
Excellent service from A to Z. Friendly customer service when choosing, discussing and booking my survey. The survey was arranged within 3 business days. The surveyor inspecting the property had his report ready within 24 hours of the inspection and was very helpful with regards to any follow-up questions. I highly recommend their services.
November 6, 2018
Unprompted review
Reply from Surveyor Local
Dear Markus,
Thank you for your wonderful feedback about the Surveyor Local service. We are so pleased to know that you're happy with the report and the service in general.
We are on hand should you have any further questions!
Best of luck with your new home.
Surveyor Local
0800 038 6667
surveyorlocal.co.uk
Property faults were missed
The survey was performed promptly which was good. However a blockage to the kitchen sink and broken window locking mechanisms were missed which we now have to rectify at our expense. Not worth the money for the type of property we purchased.
August 15, 2018
Unprompted review
Reply from Surveyor Local
Dear Jon,
Thank you for your review. I'm sorry to read your comments here. Could you please get in touch so that we can work out with the surveyor if these things were missed, or if they aren't covered by the report: cordelia@surveyorlocal.co.uk
Many thanks
As expected
As expected, very fast action. Very good customer contact.
The report is very useful and great to understand with many pictures.
Sometimes a bit vague, 'may contain small amounts of asbestos'. So it is not clear how much asbestos or how risky this is. But probably it is not possible to be more specific.
August 12, 2018
Unprompted review
Reply from Surveyor Local
Dear Joelle,
Thank you for your review and for choosing Surveyor Local to arrange your property survey. If you have any questions about any aspect of the report, please do get in touch on 0800 038 6667 or email contact@surveyorlocal.co.uk so that we can look into those for you.
Many thanks
Surveyor Local
Poor communication
Communication with the surveyor has been disappointingly poor to the extent i have yet to hear the sound of Sean McLaughlin voice. I have call him on numerous occasions and left messages with staff but still no call back.
August 10, 2018
Unprompted review
Reply from Surveyor Local
Dear Amin,
I'm so sorry to read your comments about the service you received from the surveyor. We work with RICS professionals up and down the country and have high standards about the reports they generate. While there is no guarantee of verbal communication with the surveyor, if you could please get in touch with me directly on cordelia@surveyorlocal.co.uk so I can look into the details of your case. I can also push for a prompt update from the surveyor if you are yet to receive your report.
Many thanks
Cordelia
Surveyor Local
0800 038 6667
Did what it said it would do
Did what it said it would do. May not be cheapest but seemed competitively priced. Final report was a paper copy and covered the necessary aspects.
August 4, 2018
Unprompted review
Reply from Surveyor Local
Dear Ann,
Thank you for choosing Surveyor Local to arrange your HomeBuyer Report. We are so pleased to hear that you are happy with the service and the final report you were given.
Wishing you the best of luck in your new home!
Thanks again,
Surveyor Local
Highly Recommended!
Highly Recommended!! Without hesitation, these guys are the best! From the time they pick up your first call until the survey report is delivered they follow up. After searching the market I found that survey local is the best and the cheapest. Very happy with the service. Jake who helped me arrange my surveys went over and beyond to make sure that I am happy. My requests were managed in a friendly and very professional way from start to end. Thank you very much for the survey local team.
July 24, 2018
Unprompted review
Reply from Surveyor Local
Dear Lakruwan,
Thank you for coming back to Surveyor Local to arrange another survey! We are so glad to hear that you're happy with your HomeBuyer Report - do let us know if you have any questions. As you know, we are here seven days a week, and Jake is available on 0800 038 6667.
Wishing you the best of luck with your new home and thanks again!
Kind regards,
Surveyor Local
Fast but superficial and incomplete.
The survey was carried out as requested but the property was only inspected visually and superficially. The report mentions, time and again, that only superficial inspection was carried out. No inspection of the good functioning of the water drainage in the kitchen and bathroom was carried out; I could come in to a house that is not even connected to the mains.
Furthermore, the surveyor advises in several parts of the report that water and electricity installations should be inspected by a professional. I would have expected that this would be the surveyor or someone on his/her team.
All in all, the interaction with the surveyor and speed of production of the report were great but the report itself shows a severe lack of professionalism and care. It leaves me with the impression that the whole survey took no more than 30 minutes (approximately the time I took on my first viewing) and was performed by someone with no more qualifications to do so than I have.
July 14, 2018
Unprompted review
Reply from Surveyor Local
Dear Luis,
I'm sorry to read your feedback here about the quality of the report. Our team should have advised you fully about the bandwidth of a HomeBuyer Report, and your surveyor is MRICS, which means a professional member of the Royal Institution of Chartered Surveyors. From the RICS website: "In an RICS Home Survey a RICS professional conducts an in-depth visual inspection of the property. Their report provides an expert account of the property's condition and highlights any problems in clear and easy to understand 'traffic light' ratings.". The time spent at the property depends on many elements, but the estimate is between 30 minutes and 2 hours. A more in-depth option is the Building Survey but this is normally advised for older buildings. I would like to work out how we can help so please do reply to my email, or call 0800 037 6667 and ask for Cordelia. Many thanks
All very useful information provided by…
All very useful information provided by the surveyor which helped us make our decisions about how to improve the property we intend to buy.
July 12, 2018
Unprompted review
Reply from Surveyor Local
Dear Susan, thank you for arranging your HomeBuyer Survey through Surveyor Local. We are pleased that you have now received the report and that you have given great feedback, too. Wishing you the best of luck with your new home!
Very good service and detailed report
Very good service and detailed report. Surveyor was very helpful when I contacted him to clarify a few issues.
July 9, 2018
Unprompted review
Reply from Surveyor Local
Dear Henry, thank you for choosing Surveyor Local to arrange your property survey. We are pleased to have helped, and are here to answer any questions you may have on 0800 038 6667. Thank you!
Recommended without hesitation
Excellent immediate response with a detailed explanation of the whole process. The surveyor attended the property within days and provided a full report by email without delay. When I inadvertently sent an email which I never meant to send, which confused all and sundry, it was dealt with sympathetically and efficiently. I was very impressed with the phone call I received from your office and with the follow-up email from your surveyor. I would definitely recommend your service, without any hesitation.
June 14, 2018
Unprompted review
Reply from Surveyor Local
Dear Aileen, thank you ever so much for your kind words over email and on your review here. We were pleased to help with your Home Buyer Survey and we are here should you have any questions about the report. Thank you again and best of luck with your new home!
they were ok although a little slow in…
they were ok although a little slow in getting the report to me
May 25, 2018
Unprompted review
Reply from Surveyor Local
Dear Russell, thank you for booking a Property Valuation through Surveyor Local. I have looked at your file and can see that you received your report within a week. The suggested timescale for PVR's is 5 - 7 working days so we believe that it was received in time. Should you have any questions about the report itself please do not hesitate to call us on 0800 038 6667. Many thanks!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.