Branded Surveys Reviews 119,365

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 11,427 reviews, reviewers had a great experience with this company. Customers are really happy with the payment system, finding it fast, reliable, and trustworthy, with many appreciating the quick payouts to their bank accounts or PayPal. People also enjoy the variety of surveys available, often finding them interesting and a good way to earn extra income. However, some people were dissatisfied with the user experience, particularly noting issues with surveys not loading correctly or disqualifying them after spending a significant amount of time answering questions. There are also mentions of surveys taking longer than advertised or being full even when immediately accessed.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the platform easy to use, with... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the fast and reliable payouts,... See more

Website

Reviewers highlight ambiguous aspects of the website. While many praise its simplicity, user-friendliness,... See more

Value for money

Users describe ambiguous interactions with value for money. Some customers feel that while it takes time and... See more

Application

People report ambiguous experiences with the app. Many reviewers appreciate the app as an easy and free way... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The surveys are varied, and the payout system worked smoothly at the first time of asking which was nice. However, some surveys will take 20-30mins of your time right up until the final question befor... See more

Company replied

Rated 4 out of 5 stars

It’s a really good survey site and I’ve done some interesting surveys. My only complaint and it’s the same with other survey sites is there a quite a few late disqualifications but to be expected. The... See more

Company replied

Rated 4 out of 5 stars

There are a variety of surveys available, and the website/app are easy to navigate. Unfortunately, some surveys have issues and don't load or you'll do most of a survey but not qualify. However, the p... See more

Company replied

Rated 4 out of 5 stars

This app really is real, trustworthy and pays you the money you earn from the surveys! Setting up everything is very quick and easy! The only reason for 4 stars is that a lot of surveys dont load corr... See more

Company replied


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

119K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Surveys are full or I don't qualify

Can not take most higher point surveys as they are either full or I don't qualify. Starting to be a waste of time.

April 26, 2026
Branded Surveys logo

Reply from Branded Surveys

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Please note the button is available for 24 hours after attempting a survey. If it's not there, reach out to our support team for assistance.

Let us know if you have additional questions or concerns.

Rated 3 out of 5 stars

Eh it's ok

Eh it's ok. Imm me offi toce

April 26, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback. We'll use it to improve our services and provide a better experience.

Rated 1 out of 5 stars

Won't even let me create an account

Won't even let me create an account. I put my date of birth in 5 times and it kept blanking it right back out, so no good experience here
It just frustrated me and pissed me off

May 4, 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We apologize you had trouble creating an account. We appreciate you bringing this to our attention. We will investigate the issue to improve the experience. Thanks for your feedback.

Rated 1 out of 5 stars

Gets more and more useless on here

Gets more and more useless on here. Amazing that it takes minutes for Branded to reject a query, but days and days and days to resolve one!!!!!!
Surveys get worse. Technical errors are 75% of the time, and disqualifications are 80% of the time. A complete waste of time. There are far better, reputable and honest survey sites available.

May 4, 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We're sorry to hear about the issues you've faced with query resolution times, technical errors, and disqualification rates. We'll investigate these concerns to improve our platform and survey quality. Thank you for your feedback.

Rated 4 out of 5 stars

I like the platform in general

I like the platform in general. Only thing not so much is that some surveys take a lot longer than advertised. But in general is a good platform.

May 1, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback! We're glad you generally like the platform and will consider your comments regarding survey length to improve the experience.

Rated 5 out of 5 stars

Branded Surveys has interesting surveys…

Branded Surveys has interesting surveys on a variety of topics!

May 1, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your thoughts! It is great to know that you find our surveys interesting and cover a variety of topics.

Rated 5 out of 5 stars

It is a great survey hub

It is a great survey hub. The points are varied and when you reach 500 points you can get your money, or a card for different shops or even a temporary one-off Mastercard which you can use anywhere

May 2, 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that you find our platform a great survey hub and appreciate the variety of points and redemption options available. Thank you for your positive feedback!

Rated 5 out of 5 stars

Love this site

Love this site

April 24, 2026
Branded Surveys logo

Reply from Branded Surveys

Thank you for the great feedback! We're glad that you've had positive experience with us.

Rated 3 out of 5 stars

Your surveys would be a lot better if…

Your surveys would be a lot better if they were more reliable. For example, I don't like when I would go through an entire survey (or most of the survey) only to find out towards the end (or at the end) that I don't even qualify for the survey or you got enough people needed, and I end up getting absolutely nothing. Now I realize why some people don't invest all of their time on this website alone in taking surveys; because again, your surveys are not reliable!

April 26, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your feedback. We regret to hear that you've experienced survey disqualifications after completing a significant portion, and we understand your frustration with the reliability of our surveys. We will investigate this issue to improve the survey experience.

Rated 5 out of 5 stars

Good way to earn a little extra, but not perfect

I’ve used Branded Surveys for a while now, and overall it’s a legit way to make a little extra money in your free time. The surveys are easy to complete, and there’s usually a decent amount available depending on the day. I like that the platform is simple to use and payouts are fairly straightforward once you hit the minimum.

That said, it’s not perfect. You can get screened out of surveys after answering a few questions, which gets frustrating. Also, the pay per survey isn’t very high, so it’s definitely not something you can rely on as real income—more just extra spending money.

Overall, I’d recommend it if you’re just looking to earn a little on the side and don’t mind the occasional disqualification.

May 3, 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We're happy to hear that our platform is a simple way to earn some extra money and that you find it easy to use. We know it can be frustrating to be screened out of surveys, and that the pay isn't substantial. We value your feedback.

Rated 5 out of 5 stars

I like most of survey subjects

I like most of survey subjects. They can all be done in timely manner. I really like giving my opinion.

May 2, 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that you like the survey subjects and can complete them quickly. We appreciate you taking the time to share your opinions with us.

Rated 5 out of 5 stars

Spend a little time every day and earn…

Spend a little time every day and earn rewards. 20 minutes a day and got a gift card. Not gonna make a living but good “fun money” on an easy to use site.

May 1, 2026
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that you find our site easy to use and that you're enjoying the rewards! Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

I love doing surveys for Branded…

I love doing surveys for Branded Surveys. It is a company that I trust. The surveys are not too long and interesting, which is a +.

May 2, 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy that you enjoy taking surveys with us and that you find our surveys interesting and of reasonable length. It's great to know you trust us. Thanks!

Rated 4 out of 5 stars

Would recommend

The payment is great

May 3, 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your thoughts, and we are so glad that you are finding the payment process to be a great experience.

Rated 5 out of 5 stars

Definitely Top Tier

Branded Surveys are the best thing to ever happen in the survey industry

November 25, 2025
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your wonderful experience with our surveys! It is great to hear that you feel so positively about them. Thanks!

Rated 1 out of 5 stars

I didn't get my gift.

April 30, 2026
Branded Surveys logo

Reply from Branded Surveys

We regret that you were not able to receive your gift reward. We'll look into this issue to see how we can prevent this from happening again.

Kindly reach out to our member help desk at Customerservice@gobranded.com, so that our team of specialists can review this further and provide you with a resolution. Thank you for your feedback.

Rated 2 out of 5 stars

I loved Branded Surveys, at first…

I loved Branded Surveys at first—the surveys were interesting, and I loved how every day there is a quick poll/question that can add points to your profile. I also loved the different elite tiers with the chance to get bonus points. However, once I become a gold member, I had many different issues. Suddenly, every survey is either full or I don’t qualify. Sometimes you don’t find out you don’t qualify until you have spent 5-10 mins answering questions which I think is bogus because you don’t get any credit for that time spent. I also started having problems with the website. I would be in the middle of a survey, and the site would crash—suddenly it lost connection with the web or the survey would freeze/malfunction with the inability to recover where I left off. There have been countless times recently where I have spent 15-30 mins with nothing to show for it because of these issues, so I would just give up. I read on here where people have had issues getting their payout with randomly getting locked out of their acct when they tried to get paid (among other issues). I’ve chosen to cash out what I had and won’t be returning to Branded Surveys unless these issues are fixed. They seem to be common complaints amongst many.

April 30, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We're sorry to hear about the issues you encountered with survey qualifications, website crashes, and potential payout problems after becoming a gold member. We value your feedback and will investigate these concerns to improve our platform.

Rated 5 out of 5 stars

Quick payout

I wasn’t expecting the payout to be as large as it was. Thanks so very much. I was able to buy something I was really wanting. The reward arrived very quickly

May 1, 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad to hear you were happy with your payout and that it allowed you to purchase something you wanted! We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Great company

Great company! Easy to cash out!

May 1, 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad you had a great experience with our easy cash-out process! Thank you for your positive feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look