Susanmarykentucky Reviews 

30
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, most reviewers were let down by their experience overall. Customers frequently reported significant dissatisfaction with product quality, noting that items received often bore little resemblance to advertised images and descriptions. Many found the materials to be cheap, with some products smelling strongly of chemicals, and sizing often inconsistent or incorrect. Additionally, several consumers experienced lengthy delivery times for their orders. The return policy was a major point of contention, as customers often discovered that returns were not accepted for sale items or required expensive shipping back to Asia. Many were offered only partial refunds, sometimes as low as 10-25% of the purchase price, rather than full reimbursement, even when items were clearly misrepresented. Some people also felt that there were inaccuracies regarding product origins and descriptions.

What people talk about most

Product

Clients share negative opinions on product quality, with many reviewers reporting that items received were... See more

Quality

Reviewers highlight negative aspects of quality, with many expressing disappointment that products received... See more

Refund

Reviewers mention ambiguous feedback about refund, with many consumers reporting that they were offered... See more

Order

Users describe negative interactions with order, with many advising against ordering from this company due to... See more

Return policy

Consumers express significant dissatisfaction with the return policy, often citing high return shipping costs... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a scam; very very poor product quality not at all consistent with photos or description. No response at all despite repeated mailings re: obtaining a return authorization. No phone number. N... See more

Rated 1 out of 5 stars

This company misrepresents its low quality products. My wife was given the impression from, not just the photos, which presented the products as high quality, but from the descriptions, which, for ex... See more

Rated 1 out of 5 stars

I haven't received my shoes I just foolishly ordered, without checking TrustPilot, or other sources that root out scam websites and businesses. I now see it is a fake company. Bank of America said th... See more

Rated 1 out of 5 stars

This company is false advertising. They filtered a photograph of their product to look like a fuzzy sweater and what I got was a cheap polyester print I couldn’t get my head through. When I emailed th... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

30 reviews

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4-star
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1-star

No recent history of asking for reviews

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1.5

All reviews

(30)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyers Beware!!

Buyers Beware!!! If I could give ZERO stars I would!
Immediately upon opening the package I knew I'd been scammed. The pictures and description of the boots I ordered were nothing like what I received. They stink like chemicals and are at very best, plastic.
When I contacted for return/refund information I was told it would cost me approximately $50 to ship them back and they would offer me a $9.00 refund.
This product went straight in the trash!! Sad that so many are scammed out of their money.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely garbage

Absolutely garbage! These people need shut down. My story is just like the others. I cant believe I fell for this. This is how they do business because these reviews are all too similar to eachother and mine. I hope Karma finds them.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

This company is false advertising

This company is false advertising. They filtered a photograph of their product to look like a fuzzy sweater and what I got was a cheap polyester print I couldn’t get my head through. When I emailed them to find out how to return… I received no response. They are a total scam and I think there are several companies out there on Facebook with similar names advertising the same or like products. Facebook needs to shut them down!

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam; very very poor product quality not at all consistent with photos or description. No response at all despite repeated mailings re: obtaining a return authorization. No phone number.
No doubt a China-operated scam that picked a couple of given names to make it sound like a North American company. Absolute crap product quality.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered three pair of shoes

I ordered three pair of shoes. The quality was EXTREMELY POOR, THIN SOLES, INCORRECT SIZING, AND SMELLED STRONGLY OF GLUE! MADE IN ASIA SOMEWHERE. SHIPPING RETURNS NEEDED TO GO BACK TO ASIA. VERY EXPENSIVE SO IM GIVING TO HOMELESS SHELTER.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE ANYTHING FROM THIS SHAM COMPANY. This is a sham company.

I would rate this company a negative 1000 if it were possible to do so. It is a complete scam business and I kick myself for not checking it out better before buying an item on it.

I bought what was shown to be a beautiful woven fuzzy sweater for the "sale" price of $70 but what came (over a month after ordering it) was a cheap, tacky, ugly polyester top. Not a sweater. Not at all as shown in the phote. It looked like a $2 item on the clearance rack at Walmart. The great reviews of the item on their website were obviousy fake. They would not return my money, but said they would give a 60% of cost refund. Of course I have not received this refund yet.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. My husband ordered expensive shoes for Christmas that are too big. No returns after 30 days which is a scam. I would not recommend buying anything from this company.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Sad, sad, sadI

Same story here. I forgot to check the reviews! When I ordered a regular priced pair of shoes, I got what looked like a pair of shoes from the Dollar Store which were too tight! (And I used their sizing chart.) Could have returned them at my expense of a 30 to 50 dollar charge TO ASIA. (Sadly they are ripping people off by including Kentucky in their name.) They finally after several e-mails, did refund me 25% of my $69 pair of shoes which are too tight for me. I really don't want them in my sight! I'm frustrated.

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam company off loading…

This is a scam company off loading crappy merchandise. They sent shoes three sizes too big. After complaining and leaving bad reviews on their website, they offered to give me 100% refund in the form of a credit. I ordered a shirt. Took over a month to get, then it's clearly a man's shirt. Buttons on wrong side, extremely long and short sleeves 4" longer than fingertips. DON'T ORDER FROM THEM!!!!! They don't deserve the 1 star

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

This company is dishonest

This company is dishonest. They label items as being leather and it is not. Cashmere as cheap polyester. My bad for not researching this before I ordered. If you return you pay for it which is way over the cost of the item. I wasted a lot of money on cheap crab from China.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of shoes

I ordered a pair of shoes, and not only did it take a month to receive them, but they sent a pair that are two sizes too big! I was offered a 50% refund and could keep the shoes. Unacceptable!! I do not need shoes that are 2 sizes too big. I wrote back and have had no response.

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars would be the best choice.

Zero stars would be the best choice.. Again, I forgot to check reviews. Ths company is out of Asia, not out of Kentucky. It was not a sweater that I ordered.It was a polyester mess and it would cost me thirty to fifty dollars to return it.. Shame on you shame on me for not checking.That will never happen again.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! Do not order

The item was horrible! Described as a sweater and was a scratchy polyester fabric that was awful to even touch. The head opening was so tight it woudn't even fit over my head. They offered a 15% refund to "keep the item and save the hassle", I did not accept stating I would send the item at my own cost and get a full refund. They replied they would refund 25%... I rejected. Then they offered 35%..... you get it. The products are garbage and they are SCAMMERS!

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I had a similar experience to many others: the products I ordered took a long time to arrive and bore little resemblance to the photos on the website. Definitely a scam. I asked to return the products and they offered a 20% refund. Not sure if this is part of the scam. Don’t order from this company!

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE!

BUYERS BEWARE!! I would give this 0 stars if I could. I ordered a woodland “sweater”. It is definitely NOT a sweater. Stinky, super poor quality, and nothing like the picture or the worded description. This company is a scam. I have requested a refund but after reading the other reviews, I am not hopeful. DO NOT buy from this company.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews BEFORE…

I should have read the reviews BEFORE ordering, so I am partially to blame. The quality of the item I ordered is so poor that I wouldn’t wear it out of the house. I contacted the seller and they will not accept a return nor refund the purchase price. They said items were made in China. They did offer a 15% reduction but I’m not going to hold my breath to see if they do it. I hate leaving poor reviews but am hoping I can save someone else from ordering very poor quality items.

December 5, 2025
Unprompted review

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