Sussex oven cleaning Reviews 

53
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and polite team members who always arrive punctually and handle appointments smoothly. The booking process is described as highly efficient, and technicians work cleanly without causing any disruption at all. Consumers are extremely happy with the phenomenal outcomes, noting that extremely dirty appliances are transformed into showroom condition. Reviewers emphasize that this thorough cleaning saves them considerable time and hard effort compared to doing it themselves. Many loyal clients express their clear intention to continue using these reliable services and enthusiastically recommend them to friends.

What people talk about most

Service

People report positive experiences with service, highlighting professional and friendly staff who arrive on... See more

Staff

Users describe positive interactions with staff, highlighting their professional, friendly, and polite... See more

Quality

Customers had positive experiences with quality, expressing delight at how appliances looked brand new.... See more

Product

Customers consistently note positive experiences with product, expressing delight as appliances look brand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy process from start to finish. Simple online booking with good availability of appointments. Kept well informed pre-appointment with updates & appointment reminder emails. James was prompt, co... See more

Company replied

Rated 5 out of 5 stars

My oven, hob and cooker hood were transformed in an hour or so. The friendly technician even replaced a dead oven bulb which I didn't even know was there, and also removed a burn stain on the extracto... See more

Company replied

Rated 5 out of 5 stars

As well as 2 really sparkling ovens, Sussex Oven Cleaning were able to fit new seals to both - a truly fiddly job!! We’re really delighted with the end result. The office were efficient in setting up... See more

Company replied

Rated 5 out of 5 stars

Another great double oven clean by Sussex Oven Cleaning today. Arrived early worked steadily to clean a double oven which had missed last year's clean up so it was more challenging than we would ha... See more

Company replied


Company details

  1. House Cleaning Service
  2. Appliance Repair Service
  3. Cleaners
  4. Cleaning Service
  5. Commercial Cleaning Service
  6. Small Appliance Repair Service

Written by the company

Sussex Oven Cleaning is a family run business based in Sussex and we pride ourselves on our high standard of service and strive to leave every customer completely satisfied with our service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(53)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

My oven looks like new again

I am so pleased with service provided by Sussex oven cleaning. My oven is so clean, I don’t really want to use it! I will certainly use your service again in the future. Many thanks.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very polite gentleman who was well…

Very polite gentleman who was well within time. He carried out an excellent job and my oven looks like new. Thank you so much.

Sandra Richardson

November 14, 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thank you so much for your lovely review

Rated 5 out of 5 stars

Oven cleaning.

I have used Sussex Oven Cleaning for a few years now and always find them to be reliable whilst providing an excellent service. I'd highly recommend them.

November 11, 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks Mark! we really appreciate your feedback

Rated 5 out of 5 stars

Excellent service

Excellent service, second time using this company, they are reliable, easy to book, friendly and do an excellent job. The technician cleaned the oven thoroughly and replaced the lightbulb in the oven as we requested. Everything looks and works like new. Highly recommend, will be booking my dishwasher in for a clean next time too!

November 3, 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks so Much Megan!

Rated 1 out of 5 stars

Damage to oven

They arrived at our property to clean two ovens but when they left one oven was broken with the element hanging away from the top of the oven
This was in full working order prior to the cleaning
Really disappointed in the manager’s response and will not compromise re repair to oven
The guy that arrived informed me that the reason he was late was due to being able to replace the oven door on his previous clean
It’s a real shame as Ovens are now nice and clean but one is not useable
It was not broken before the technician arrived please be aware of this company not being honest

October 27, 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Dear Ms Ward,
We’re sorry to hear you feel disappointed with your experience.
Our operative attended your property and completed the cleaning of both ovens in full. On inspection, he found that one oven already had a faulty fixing that holds the grill element in place — the screw housing thread was worn and unable to secure the element back properly. This fault was pre-existing and not caused during the clean, which was also explained at the time of the visit. We stand by the quality of our cleaning work, and we’re pleased you were happy with the overall cleanliness of the ovens.
We always aim to provide a fair and transparent service, and we welcome direct communication to resolve any outstanding matters.

Rated 5 out of 5 stars

I couldn't have been more pleased!

Nathan turned up early and was happy to wait but I didn't mind. He worked quickly and quietly, and the finished result was an oven restored to as-new condition. Very pleasant, tidy person and will ask for him the next time.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. The gentleman that attended our property was polite, tidy and thorough. Would highly recommended and we will certainly use Sussex Oven Cleaning again!

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

A first class result!

Sussex Oven Cleaning are local to us and we have now used them twice.

On both occasions we’ve been extremely pleased with the results.

From the ease of making an appointment to the cleaning on the day all went well. The cleaning of a well used double oven was carried out with confidence and was thorough and methodical. It was done with care by someone who was clearly experienced and knew what he was doing.

We will be happy to use them again.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Cleaning service restored vintage cooker to nearly new appearance

Absolutely delighted with the efficient and friendly service provided by Tom during this Covid threatening timeline. We see the price of our Stoves 1100DFa Dual Range Cooker purchased in April 2005 was £818.99. The replacement cost today would be in the region of £3000. Several years ago we had overheating of the connection box to the mains and our electrician replaced the manufacturers unit with a more substantial one. Buyspares provided us promptly with a couple of panel knobs which had plastic fatigue and we saw they still stocked parts we might be likely to need. With this in mind we decided to have the oven professionally cleaned. We were surprised and delighted that the £140 "clean" was so thorough and took over three hours. The end result was a range cooker with an appearance restored to nearly new. THANK YOU! I highly recommend Sussex Oven Cleaning UK and appreciate the quality and durability of our Stoves range and the parts service that enables it to provide satisfactory service 15 years after purchase.

December 2, 2020
Unprompted review

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