Wide variety of Hobonichi products available, which is fantastic but makes narrowing down the choice a bit of a challenge. My initial pre-order took quite some time to arrive in the UK, but Amy was qu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. I unfortunately purchased during the Christmas holidays and as it’s my first go at using a planner and a Hobonichi planner at that, I was excited at receiving my order so paid for... See more
I have had three orders from Suteki stickers and each order has been excellent. They arrived within the expected time frame and we’re packaged protectively. I will use this company again as I am ver... See more
Really gorgeous items and the shop owner Amy is lovely, but the delivery arrangements don't work for me. I always pay for 24 hour Royal Mail delivery. Each time my item is sent out I receive an email... See more
Company details
Written by the company
A stationery store that sells cute and useful Stationery
Contact info
United Kingdom
- info@sutekistickers.com
- sutekistickers.com
Great selection of tapes and stationary items!
I just received my order in the post today, and I'm so happy with all the items I purchased! There were two items that were out of stock after ordering, but I got a notification of a refund so completely happy with this - I understand that sometimes website inventory might not match what is actually available, these things happen! The processing and delivery was nice and quick after ordering, especially coming from a small business. I will definitely be a returning customer in the future. Thank you!
October 9, 2025
Unprompted review
Really gorgeous items and the shop…
Really gorgeous items and the shop owner Amy is lovely, but the delivery arrangements don't work for me. I always pay for 24 hour Royal Mail delivery. Each time my item is sent out I receive an email saying it's been packed and posted off, with a tracking number. Instead of being handed over directly to Royal Mail, it seems it's handed to a third party who holds it for several days before passing it on to Royal Mail. For example, I received an email on Thursday 28th August to say my item was on its way. I'd paid the extra for 24 hour delivery, so it should've arrived on Friday 29th. It's now Monday 1 September and the postman's just been, still nothing. Royal Mail tracking still says they're "expecting it" but "Transglobal Express" says it's arrived at their delivery depot. If it arrives tomorrow, it'll be four business days after the 24 hour delivery I paid for. This is the fourth time I've paid extra and the fourth time it's taken 3+ days to arrive. I've emailed the shop owner about this in the past and received a really kind, fast response and a refund for the additional postage but it just keeps happening. If delivery arrangements don't bother you then I can otherwise completely recommend it!
September 1, 2025
Unprompted review
It was way more difficult than it…
It was way more difficult than it looked. I gave up and threw it away. I do not recommend.
July 19, 2024
Unprompted review
Reply from Sutekistickers
Good morning,
I am unable to trace your order based off the information you have provided. If you had an issue with something you bought from us you can always contact us if there is an issue or would like some guidance on how to use it.
Regards
Amy
Reply from Sutekistickers
Good Afternoon,
I can’t see any emails that could be the order you are referring to here. If you could please provide your order number we can look into this for you.
Lies to customers
Said they dispatched them item on Tuesday, but didn’t actually send it until the following Monday. I emailed an enquiry about why the tracking showed the item as not having been received over 72 hours after it has supposedly been posted, and was sent a rather rude response giving absolutely no offer of help telling me to wait up to 20 days for an item that had supposedly already shipped. I’m in the UK, Royal Mail do not take this long. I am a small business owner and would never treat my customers like this. I will be telling everyone and anyone I can to avoid this company as they’re so dishonest. To lie to me and then ship it later is unacceptable.
EDIT: item was received by North West Midlands on Monday 13th when it was actually shipped. It has not been scanned in “up North” like the seller is again lying about, it was literally shipped on Monday as can be proven. The item was only shipped AFTER I got in touch with my bank because it had been marked as shipped 6 days prior to being sent. I don’t even want the item anymore, so you may as well have just kept the item and refunded me. You were caught in a lie and instead of accepting it you’re being incredibly unprofessional.
November 7, 2023
Unprompted review
Reply from Sutekistickers
Good evening,
When you contacted us about your order it was the 10th. We informed you that although our website marked the item as dispatched on the 7th it did not go out straight away on the 7th but on the 9th.
Your item had not been scanned in yet on the 10th. Unfortunately we have this happen fairly frequently whereas an item doesn’t get scanned in until delivery. This is not something we can control though have complained about it on multiple occasions.
We are based in the west midlands and your parcel was scanned in today up north. So it has gone through processing down here and not scanned in. We have not lied as there is no way we would have got it up there unless it had been processed down here first.
We are at the mercy of Royal mail and as per their own guidelines a item is not classed as lost until 10 working days after the expected delivery date.
I, myself and another staff member both advised you that if your item had not show up by the 22nd we would happily replace or offer a full refund.
You then did a chargeback against us which we have provided full evidence against.
Edit: not sure how the 10th to the 22nd was 20 days. we was not caught in a lie as the mail centre it was scanned in at is not our local one.
I won’t be responding further as you have been very impatient and rude. I would not recommend any company does business with you.
Excellent service
The service at Suteki is always friendly, quick and an easy process. The website is easy to navigate to find the things you're after.
July 23, 2023
Quick delivery
Quick delivery
Great options from shops not uk based and fantastic options for pre order
July 23, 2023
Still waiting
It’s been 14 days since I’ve placed my order. Still no word on when it will ship. Four days ago I emailed to find out the status of my order, no response. I was excited when I placed my order. Now I’m trying to figure out if I’m out $60 or if I’ll get my order someday.
July 2, 2023
Super speedy and great quality
June 30, 2023
Next level customer service
Due to a change in the packaging, opening your order has become a whole new experience
June 18, 2023
Perfectly packed order
Perfectly packed order. Lovely products of exceptional quality. Easy to use website
June 18, 2023
Always love this shop
Always love this shop. Great service and stickers and Washi so cute and all so neatly packaged!
June 16, 2023
Stickii Stickers
Love the sticker sheets I ordered and the customer service was friendly and helpful! Many thanks :)
June 9, 2023
Excellent items
May 21, 2023
Great small business!
Always kept informed of any updates of my order. Lovely products, great communication! X
April 30, 2023
Consistently excellent products and…
Consistently excellent products and service from this shop. Suteki continues to delight and entice me to part ways with my money on a regular basis! Long May it continue! 😃👍
April 30, 2023
Fantastic customer service and quality products!
I've made two orders through Suteki stickers now and they've both been fantastic! The quality of the products is great, everything was delivered within the expected timeframe and the communication has been excellent! Would definitely recommend!
October 24, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.