Suzushii Clothing Reviews 

997
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 537 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the premium materials, thick cotton, and durable, soft feel. The designs are frequently highlighted as cool, unique, and vibrant, with prints that are well-done and long-lasting. Reviewers also commend the genuinely exceptional and responsive customer service, which is quick to resolve issues and provides helpful support. However, some customers experienced longer delivery times, often exceeding two weeks, and noted a lack of clear communication regarding shipping origins or delays. A few other people also felt that sizing could be inconsistent, with some items running larger or smaller than expected, and a small number reported initial issues with print fading or minor bleeding.

What people talk about most

Product

Customers had positive experiences with product, praising the unique, stylish designs and high-quality... See more

Quality

Customers consistently note positive experiences with quality, highlighting the premium feel, excellent... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing satisfaction and stating they will... See more

Customer service

Consumers consistently report exceptional and positive experiences with customer service, highlighting their... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many experiencing long delivery times, some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding from start to finish. The customer service was genuinely exceptional - friendly, responsive, and they went above and beyond to make sure everything was perfect. The T-shirts are p... See more

Company replied

Rated 4 out of 5 stars

Tee shirts are made from an Excellent quality cotton, printings seems to be also pretty good. There are 2 points that are preventing the 5 Stars. Sizes are "over" I'm used to XXL and I think that with... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Sent an email late Sunday evening and received a response before I woke up. They quickly fixed a mistake that I made at checkout. Very happy because a lot of other companies do... See more

Company replied

Rated 5 out of 5 stars

Have patience with your order. To put it into perspective I placed my order 3rd of May and it arrived 19th of May. They could be more upfront with time frames and that it's being shipped from China e... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

On a mission to unite culture, comfort, and style, Suzushii is aiming to turn into a global emblem of cultural connection by blending streetwear with the captivating influences of Asia. Our products are made with high quality material while also putting sustainability as an priority. Join our community and be part of the experience!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

997 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(997)

591 reviews in the last 12 months

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Rated 5 out of 5 stars

Great t shirt and great services

Great t shirt and great services ! Thanks Suzushii, keep going like this 💪🏻💪🏻

May 25, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Florian,

Thank you for sharing this. We’re really glad to hear you’re happy with both the t-shirt and the service.

Your support and encouragement mean a lot to our team. We’ll keep working hard to deliver the same experience every time.

Thanks again for the support 💪🏻

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great tee, great customer service - respect

Very nice, soft and heavy T-shirt. Great as a present, the person was really enjoying the tee.

Also, worth mentioning, customer service was really helpful. One tee was out of the factory dimensions for the XL size (it was too long), and it got immediately resolved by Suzushii offering a replacement.

May 25, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Toni,

Thank you for taking the time to share this. We’re really glad to hear the t-shirt made a great gift and that the quality, softness, and heavyweight feel stood out.

We’re also pleased that our support team could quickly resolve the sizing issue and get a replacement arranged for you. Providing helpful and hassle-free support is something we take great pride in.

Thank you again for the support — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Ordered the wrong size and emailed…

Ordered the wrong size and emailed immediately after. Received prompt response from actual person on a weekend evening. Very impressed with service

May 24, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Greg,

Thank you for sharing this. We’re really glad our team could quickly help correct the sizing issue and that you received a prompt response, even over the weekend.

It’s great to hear the support experience stood out and felt personal. We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. Seamless transaction. Really satisfied. Wouldn’t hesitate to order again if need be.

April 23, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Pierre,

Thank you for sharing this. We’re really glad to hear everything went smoothly and that you’re satisfied with both the product and the overall experience.

It means a lot to know you’d be happy to order from us again. We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Good quality clothing

Good quality clothing, fabric feels really soft, prints are like they 're on the site, clean and good quality
Delivery is fast, even to Europe, After i received my first order i made a second one because of all above

May 23, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Peter,

Thank you for sharing this. We’re really glad you were happy with the quality of the fabric, the print details, and that everything matched what you saw on the website.

It’s especially rewarding to hear you enjoyed your first order so much that you came back for a second one. Thank you for your continued support — it truly means a lot to us.

Best,
Suzushii Clothing

Rated 4 out of 5 stars

Awesome!

The quality of the products and prints are great! Looks and feels worth what you pay! The only let down was the courier (Evri) used for the UK. Shipping was within the time specified but the courier had my parcel for over a week before it got delivered to me as they lost it within their system. Please don’t use Evri from now on Suzushii 😁

May 23, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Jason,

Thank you for sharing this. We’re really glad to hear you were happy with the quality of the products and prints, and that they felt worth the investment.

We’re sorry to hear about the delivery issues caused by the courier and understand how frustrating that must have been. We appreciate you bringing this to our attention, and we’ll certainly take your feedback into consideration as we continue evaluating our shipping partners.

We’re glad the package arrived safely in the end, and we truly appreciate your support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Accidentally ordered some items in the…

Accidentally ordered some items in the wrong colour.
They answered my email promptly and sorted the issue in less than a day.

May 23, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Mat,

Thank you for sharing this. We’re really glad our team could quickly help correct the color issue and get everything sorted smoothly for you.

It’s great to hear the support experience stood out. We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

I’ve made a mistake in the sizes while…

I’ve made a mistake in the sizes while placing my order!The situation was handled very fast and professionally from their support!

May 23, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Stelios,

Thank you for sharing this. We’re really glad our support team could quickly and professionally help resolve the sizing issue for you.

We truly appreciate the support and are happy we could make the process easy for you.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great customer service

Great customer service. I accidentally ordered the wrong size and they responded quickly and fixed it without any issues. Very helpful and friendly support!

May 23, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Benjamin,

Thank you for sharing this. We’re really glad our team could quickly help fix the sizing issue and make the process smooth and hassle-free for you.

It’s great to hear the support felt helpful and friendly. We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Good quality for a good price, too good to be true?

Good quality for a good price. Too good to be true? Not really. Super happy with the t-shirts I ordered. Quality is piek, especially compared to what we now have in European clothing stores. Yes its made in china. But still I was really positively surprised.

The only thing to keep in mind is the size. I did some measure ments, and my shirts were 2-3 cm,s smaller then advertised. BUT they are stretchy. And after alot od stretching they did stretch out and fit more loose

10/10 from me

May 22, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Nick,

Thank you so much for taking the time to share such detailed feedback — it really means a lot.

We’re really glad the quality exceeded your expectations and that you felt the shirts stood out compared to typical options available locally. Hearing that customers are positively surprised by the fabric and overall feel is exactly what we aim for.

We also appreciate your feedback regarding sizing measurements. Slight variations of around 1–3 cm can occasionally happen during garment production and are considered within the normal range for apparel manufacturing. That said, if the fit ever feels off or not as expected, please don’t hesitate to contact our support team directly next time — we’re always happy to help and find a solution for you.

Thanks again for the support and review — we truly appreciate it.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Great customer service by Eliana

I purchased several items from Suzushii and loved the prints and the price of the clothing is great value.
I had to send clothing back as the sizes I ordered were too small for me. Eliana was my contact and she was fantastic responding to my emails and guiding me through the return process. It’s refreshing having a company respond as they did and my refund came through within 24hrs of the return getting back to them. Thanks again Eliana 10/10 for service.
Rich Churchill

May 22, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Rich,

Thank you so much for taking the time to share this detailed feedback — it truly means a lot to us.

We’re really glad you loved the prints and felt the products offered great value. We’re also especially happy to hear that Eliana was able to guide you smoothly through the return process and provide the level of support you deserved.

Providing responsive and genuine customer service is extremely important to us, so your kind words will definitely be shared with her.

Thanks again for the support!

Best,
Suzushii Clothing

Rated 4 out of 5 stars

Good quality and beautiful prints

The package was ok, the clothes are good quality and very well printed. Love them. If I'd say something I'd suggest a better communication for the delivery. Mostly for here in Europe.

May 8, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Bea,

Thank you for sharing this. We’re really glad you loved the quality and print details of the clothing.

We also appreciate your feedback regarding delivery communication, especially for Europe. It’s something we’re actively working on improving to make the overall experience smoother and clearer for customers.

Thanks again for the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

ITS SO CUTE AND I LOVE THE QUALITY OF…

ITS SO CUTE AND I LOVE THE QUALITY OF THE SHIRT.

April 30, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Brian,

Thank you for sharing this — we’re so glad you love it! It’s awesome to hear the quality stood out and that you’re happy with the shirt.

We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

great support, super cool shirts

I also was afraid the first time we ordered, but the quality of the shirs is really great.

The first time we washed them (at 30°C - which is cold wash) the prints faded some and the fabric seemed a bit off, but after contact with support, they really guided us exceptionally and sent us new shirts.

Now let's hope the quality remains the same as me and my 15 year old son really love to wear them

May 21, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Ward,

Thank you for taking the time to share this. We completely understand the hesitation when ordering for the first time, so it really means a lot to hear that the quality impressed you overall.

We’re also glad our support team could properly assist you and send replacements after the issue you experienced. Feedback like this is extremely important to us as we continuously work on improving both product consistency and customer experience.

Most importantly, it’s wonderful to hear that both you and your son genuinely enjoy wearing the shirts. Thank you again for the support and trust in our brand.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

First order experience

First time ordering from Suzushii and definitely will not be the last!!

My order was delayed due to placing it on a bank Holiday weekend so I emailed the team to query for an update and in 24 hours they sent me a reply with a genuine apology for the delay and provided an update on my order in the same email great customer service!!

Then my packages arrived which by the was delivered to the UK after a bank Holiday weekend within 8 days so i couldn't of asked for more.

I was so excited as I seen their product advertised on tiktok which immediately caught my attention and they did not disappoint, the quality of their products feels like genuine care and attention to detail has gone into making them, from the quality of the material to the unique design and being 6'6 i always get worried that it might be short on the arms, the back might be to big and then I'd have to go through a returns process but boy was I wrong as soon as I tried on my delivery aevery aspect could not of been more spot on.

Thank you Suzushii for creating such a fantastic product keep it up :)

Kind regards
Alexander

May 1, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Alexander,

Thank you so much for taking the time to share such an amazing and detailed review — it truly means a lot to us.

We’re really glad our team could provide a helpful update regarding the delay and that the order still arrived quickly despite the bank holiday weekend. It’s also awesome to hear the products lived up to the expectations you had after seeing us on TikTok.

Knowing that the fit worked perfectly for you at 6'6", along with the quality, comfort, and design details, honestly means a lot to our team because that’s exactly what we strive for with every piece we create.

Thank you again for the support and trust in us for your first order. We genuinely look forward to having you back again soon :)

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Have patience with your order - it's worth it!

Have patience with your order. To put it into perspective I placed my order 3rd of May and it arrived 19th of May. They could be more upfront with time frames and that it's being shipped from China etc but don't let that detract from the quality of the product! The T-Shirts are really nice, good quality cotton, colours are bang on and vibrant, and the designs are really cool!
I, like many writing bad reviews on here, was suspicious to begin with when my order hadn't arrived after 10 days but I'm glad I stuck with it!

May 19, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Benjamin,

Thank you for taking the time to share such detailed feedback. We really appreciate your patience and understanding throughout the delivery process.

We also appreciate your honest comments regarding shipping transparency and timeframes. It’s feedback we take seriously as we continue improving the customer experience.

Most importantly, we’re really glad the quality, colors, and designs lived up to your expectations once the shirts arrived. It means a lot to hear you’re happy with the products in the end.

Thanks again for the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Very Impressed!!

I ordered the 3 for 2 deal and selected the vintage shirts and couldn't be more impressed! The shirts are well made with heavy fabric, and the designs are interesting and I have gotten several comments about them.

May 18, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Dan,

Thank you for sharing this — we really appreciate it. We’re glad the vintage collection impressed you and that the heavyweight fabric and unique designs stood out.

It’s awesome to hear you’ve already been getting compliments on them as well. Thanks again for the support.

Best,
Suzushii Clothing

Rated 4 out of 5 stars

Quality

Website was easy to use, i went with the buy 2 get 1 free, shirts feel really good quality and the prints are amazing. I will be ordering again

May 18, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Wayne,

Thank you for sharing this. We’re really glad the website experience felt smooth and that the quality and prints lived up to your expectations.

It means a lot to know you’ll be ordering again. We truly appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Best quality

Best quality, great customer support.

May 20, 2026
Unprompted review
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Reply from Suzushii Clothing

Hi Giannis,

Thank you for sharing this. We’re really glad both the quality and customer support stood out to you. It truly means a lot to our team.

We appreciate the support.

Best,
Suzushii Clothing

Rated 5 out of 5 stars

Bought 3 Tshirts

Bought 3 Tshirts. Very unique design. Very beautiful. I love it. Will definitely buy more. Free delivery.

May 19, 2026
Unprompted review
Suzushii Clothing logo

Reply from Suzushii Clothing

Hi there,

Thank you for sharing this. We’re really glad you loved the designs and overall look of the shirts. It means a lot to know you’ll be ordering more.

We truly appreciate the support.

Best,
Suzushii Clothing

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