Outstanding from start to finish. The customer service was genuinely exceptional - friendly, responsive, and they went above and beyond to make sure everything was perfect. The T-shirts are p... See more
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On a mission to unite culture, comfort, and style, Suzushii is aiming to turn into a global emblem of cultural connection by blending streetwear with the captivating influences of Asia. Our products are made with high quality material while also putting sustainability as an priority. Join our community and be part of the experience!
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Great t shirt and great services ! Thanks Suzushii, keep going like this 💪🏻💪🏻

Reply from Suzushii Clothing
Very nice, soft and heavy T-shirt. Great as a present, the person was really enjoying the tee.
Also, worth mentioning, customer service was really helpful. One tee was out of the factory dimensions for the XL size (it was too long), and it got immediately resolved by Suzushii offering a replacement.

Reply from Suzushii Clothing
Ordered the wrong size and emailed immediately after. Received prompt response from actual person on a weekend evening. Very impressed with service

Reply from Suzushii Clothing
Excellent service and product. Seamless transaction. Really satisfied. Wouldn’t hesitate to order again if need be.

Reply from Suzushii Clothing
Good quality clothing, fabric feels really soft, prints are like they 're on the site, clean and good quality
Delivery is fast, even to Europe, After i received my first order i made a second one because of all above

Reply from Suzushii Clothing
The quality of the products and prints are great! Looks and feels worth what you pay! The only let down was the courier (Evri) used for the UK. Shipping was within the time specified but the courier had my parcel for over a week before it got delivered to me as they lost it within their system. Please don’t use Evri from now on Suzushii 😁

Reply from Suzushii Clothing
Accidentally ordered some items in the wrong colour.
They answered my email promptly and sorted the issue in less than a day.

Reply from Suzushii Clothing
I’ve made a mistake in the sizes while placing my order!The situation was handled very fast and professionally from their support!

Reply from Suzushii Clothing
Great customer service. I accidentally ordered the wrong size and they responded quickly and fixed it without any issues. Very helpful and friendly support!

Reply from Suzushii Clothing
Good quality for a good price. Too good to be true? Not really. Super happy with the t-shirts I ordered. Quality is piek, especially compared to what we now have in European clothing stores. Yes its made in china. But still I was really positively surprised.
The only thing to keep in mind is the size. I did some measure ments, and my shirts were 2-3 cm,s smaller then advertised. BUT they are stretchy. And after alot od stretching they did stretch out and fit more loose
10/10 from me

Reply from Suzushii Clothing
I purchased several items from Suzushii and loved the prints and the price of the clothing is great value.
I had to send clothing back as the sizes I ordered were too small for me. Eliana was my contact and she was fantastic responding to my emails and guiding me through the return process. It’s refreshing having a company respond as they did and my refund came through within 24hrs of the return getting back to them. Thanks again Eliana 10/10 for service.
Rich Churchill

Reply from Suzushii Clothing
The package was ok, the clothes are good quality and very well printed. Love them. If I'd say something I'd suggest a better communication for the delivery. Mostly for here in Europe.

Reply from Suzushii Clothing
ITS SO CUTE AND I LOVE THE QUALITY OF THE SHIRT.

Reply from Suzushii Clothing
I also was afraid the first time we ordered, but the quality of the shirs is really great.
The first time we washed them (at 30°C - which is cold wash) the prints faded some and the fabric seemed a bit off, but after contact with support, they really guided us exceptionally and sent us new shirts.
Now let's hope the quality remains the same as me and my 15 year old son really love to wear them

Reply from Suzushii Clothing
First time ordering from Suzushii and definitely will not be the last!!
My order was delayed due to placing it on a bank Holiday weekend so I emailed the team to query for an update and in 24 hours they sent me a reply with a genuine apology for the delay and provided an update on my order in the same email great customer service!!
Then my packages arrived which by the was delivered to the UK after a bank Holiday weekend within 8 days so i couldn't of asked for more.
I was so excited as I seen their product advertised on tiktok which immediately caught my attention and they did not disappoint, the quality of their products feels like genuine care and attention to detail has gone into making them, from the quality of the material to the unique design and being 6'6 i always get worried that it might be short on the arms, the back might be to big and then I'd have to go through a returns process but boy was I wrong as soon as I tried on my delivery aevery aspect could not of been more spot on.
Thank you Suzushii for creating such a fantastic product keep it up :)
Kind regards
Alexander

Reply from Suzushii Clothing
Have patience with your order. To put it into perspective I placed my order 3rd of May and it arrived 19th of May. They could be more upfront with time frames and that it's being shipped from China etc but don't let that detract from the quality of the product! The T-Shirts are really nice, good quality cotton, colours are bang on and vibrant, and the designs are really cool!
I, like many writing bad reviews on here, was suspicious to begin with when my order hadn't arrived after 10 days but I'm glad I stuck with it!

Reply from Suzushii Clothing
I ordered the 3 for 2 deal and selected the vintage shirts and couldn't be more impressed! The shirts are well made with heavy fabric, and the designs are interesting and I have gotten several comments about them.

Reply from Suzushii Clothing
Website was easy to use, i went with the buy 2 get 1 free, shirts feel really good quality and the prints are amazing. I will be ordering again

Reply from Suzushii Clothing

Reply from Suzushii Clothing
Bought 3 Tshirts. Very unique design. Very beautiful. I love it. Will definitely buy more. Free delivery.

Reply from Suzushii Clothing
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