Svetla Living 

"Compact tabletop ice maker"
This is a plastic box that you can put your own pre-frozen ice cubes in. Nothing more, nothing less.
"..the transparent window lets you watch the ice form". Not true.
"Simple plug-in connection" Not true. There is no electrical connection nor cooling mechanism.
"..Fast ice cube production within minutes." Not true.
"Automatic shut-off and transparent window for monitoring." Not true - there is nothing to "shut off".

Based on reviews here of the returns process I'm not going to waste my time trying.

My most charitable view is that they used the description from a proper ice maker.

This is a scam. They are just reselling products from AliExpress or Temu at inflated prices. The chandelier arrived with a remote control and instructions entirely in Chinese. I paid a good price expecting a high-quality product, but what I received was a very poor-quality item with questionable certification and poor documentation.

This company is a scam. I was sold a fake external hard disk drive. It came damaged and didn't work. It is also very lightweight, probably a sign that inside isn't even a hard drive. probably some rigged SD card.

This website is completely a scam.

I do not recommend this store.

I ordered a light that was not intended for the European market. The product arrived without manual or proper documentation, which raised concerns about its compliance and safety.

When I requested a return, the company repeatedly tried to discourage me by offering partial refunds and store credit instead of processing the return. Only after several emails was I provided with a return address in China, with return shipping costs to be paid by me. On top of that, the company stated that 15% of the purchase price would be deducted for so-called administrative and processing fees.

The entire return process was unnecessarily complicated and gave me the impression that the company was trying to discourage customers from exercising their right to return a product. Before ordering, I strongly recommend checking where the products are actually shipped from and carefully reviewing the return policy.

Overall, this was a very disappointing shopping experience, and I would not purchase from this store again.

This company has a horrific returns policy. I tried to cancel my order the next day and they refused. Ironically i had changed my mund anyway, however, when the item arrived damaged in the packaging they were back and forth loads with useless offers that i refused. Then they eventually said i could return, but the item had to be back within 30 days of purchase - in China. Total scam. They were just delaying it so there was no way i could return on time. Then they say you have to pay 15% on top of return fees for the refund. In reality you will never get the item back in time and they will never return your money. It is a total scam.

They are scammers and thieves! They sent a completely different product than what we ordered—some cheap piece of junk from China—and they refused to refund our money.

It is a scam. I ordered a table, which I paid for. Never received or the table or money back. Terrible communication, obviously a scam

BEWARE! This is just a dropshipping company reselling sh*t from China. Nowhere they have it mentioned, but don’t expect any EU standards of their items. As this is just resell of the items from AliExpress or Temu with higher prices!

I want to share my full experience so other buyers can make an informed decision before purchasing from this store.
The product I received was significantly different from what was advertised on the website. The quality was very poor, the workmanship did not match the promotional images, and the item arrived damaged. In my opinion, it was a low-quality product presented online as something much higher grade.
Immediately after delivery, I contacted customer service and requested an exchange for a product matching the advertised quality. This was never offered. Instead, I received repeated offers of partial refunds (gradually increasing percentages), while the seller required me to return the item internationally at my own expense.
The store advertises an “easy 30-day return,” but in practice the return must be shipped overseas, reportedly to China. The shipping cost is higher than the value of the product itself, which makes the return option economically unreasonable and effectively unusable.
After the store publicly asked me to contact them again to resolve the issue, I did so. Unfortunately, the result was the same. A full refund or proper exchange was still refused. I continued receiving persistent messages offering partial refunds and referring to their internal refund policy. Some of these responses appeared automated and were sent in different languages, but none addressed the main issue — that the product delivered does not match what was advertised.
In practical terms, the only solution offered was to either pay excessive international return shipping or accept a reduced refund for goods that were not as described.
Because no fair resolution was offered, I had to resolve the matter through my bank, which approved a chargeback due to goods not matching the description.
Based on my experience and publicly available information, this appears to be an aggressive dropshipping operation without a physical retail presence. The business does not appear to operate a traditional store and seems to function through an online-only structure registered in the Netherlands as a sole proprietorship. It is not a Czech-based retailer despite marketing toward Czech customers. The website operates through a hosted ecommerce platform and communication is remote, which makes resolving problems difficult and impersonal.
I also noticed that a very similar experience has already been described on Trustpilot by another customer writing in Polish, which suggests this may not be an isolated case.
Overall, the process was very difficult to deal with and required escalation outside the company to obtain a fair outcome.
Buyers should be very cautious. Carefully review where returns must be shipped, who pays for shipping, and whether the product delivered is likely to match the advertised quality. My review reflects my actual experience from purchase through attempted resolution and final chargeback.