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SVibe Reviews 

125
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers had a great experience with this company. Customers constantly praise the excellent quality and thoughtful design of the products, finding them extremely easy and comfortable to use for both individual and partner play. Additionally, consumer service is frequently described as exceptionally responsive, helpful, and very supportive when addressing questions or troubleshooting issues. Some reviewers were not happy with the automated customer support, mentioning significant difficulties reaching a human agent for fast and timely assistance. Some people also felt that the overall vibration intensity was rather underwhelming and did not entirely meet their personal expectations during use.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product performance, with many customers praising the devices for... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers describe the... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting fast answers, friendly... See more

Quality

People report ambiguous experiences with quality, as while many reviewers praise the well-made design,... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising the speedy answers and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Highly recommend the blue SVibe! We had an issue with the black SVibe so we contacted the company and told them and they were really great about helping us!

Rated 5 out of 5 stars

I’m really impressed with the quality and design. It’s easy to use, feels well made, and has quickly become one of my favourite purchases. I was also pleasantly surprised by how fast the deliver... See more

Rated 5 out of 5 stars

Been watching advertisements for this toy for several months and wondering if my wife would like it since she is very particular. Bought it to surprise her and turns out she absolutely loves it and ma... See more

Rated 5 out of 5 stars

Honestly? Best toy I’ve ever purchased. The dual stimulation is amazing and the handle makes using it with a partner much easier. My partner has hands that cannot withstand a lot of use without experi... See more


Company details

Written by the company

At SVibe, different feels better. For more than 35 years, we've been creating sexual wellness products for people who want something that feels more personal, more comfortable and a little different from the usual. Long before sexual wellness became a trend, SVibe was already exploring new ways to make pleasure feel more natural and individual. That experience continues to shape everything in the collection today. Innovative technology, thoughtful design and premium materials come together to create products made to feel good, look good and fit naturally. From Snail Tech™ to the rest of the SVibe collection, every detail has a purpose. Quality matters just as much as the experience itself. Every SVibe product comes with a 2-year warranty, giving you extra peace of mind after your purchase. And when a question comes up, getting help should never feel complicated. Our customer support team can be reached at info@svibe.com for questions about an order, a product or anything else you may need help with. SVibe is available across the United States, Canada, the United Kingdom, Australia, New Zealand and many European countries, making the collection accessible to customers in many parts of the world. Whether you're discovering SVibe for the first time or already know the collection, the idea behind the brand remains simple: pleasure should feel personal, products should be made with care, and different should feel better. Different Feels Better. Not just another vibrator. Crafted to make pleasure finally feel personal.


Contact info

4.0

Great

TrustScore 4 out of 5

125 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(125)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

The svibe delivers

The svibe delivers! We broke it out of the box and jumped right in and while we haven't experimented with all the settings yet, we were quite pleased to say the least. From my perspective (his) the ring was comfortable and effective and the vibration was amazing. I also enjoyed the added girth that the second vibrating tip gave me. Her pov was that the shape of the vibrating head was fascinating and different from what she has been used to. The flexibility and constant contact got her where she wanted to go and quickly. Can't wait to do some more field research and update this review soon!

July 19, 2026
Unprompted review
Rated 2 out of 5 stars

2 Orders created for 1 product

For what ever reason 2 orders were created for the same item. It was immediately pointed out to the customer service team. The package remains unopened yet they will not process a return. Not the type of company I will ever do business with again. Buyers beware.

July 4, 2026
Unprompted review
Rated 4 out of 5 stars

Would have been 5 stars

Would have been 5 stars, but the remote will not pair with the device at all. Tried all sorts of resets, fresh battery and Google guides, but zero response. Other than that, a fantastic product with a high quality finish, but the lack of functioning remote means regular adjustments to get the full benefits of the toy.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

The unit would not work

The unit would not work. They helped me out and walked me thru it. The unit still didn’t work so they sent me a new one. Great job other companies need to come take a course

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

WOW!

I never leave reviews for sex toys. This is THE exception. As someone who struggles with endometriosis, cramps are a major concern. The cramps I’ve had after using this vibe have been manageable and sooooo worth it! 10/10!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Her new go to

Been watching advertisements for this toy for several months and wondering if my wife would like it since she is very particular. Bought it to surprise her and turns out she absolutely loves it and made her climax many times over.

July 8, 2026
Unprompted review
Rated 2 out of 5 stars

Fraudulent behavior

This company takes your money and does not fulfill your order. I ordered 93 days ago, have had countless promises from the AI that I’d be connected to someone that can help only for no response to come. They are holding my money and not sending the products. This is fraudulent behavior.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Quick to help

Thank you for the prompt, speedy, and understanding support while resolving this issue and arranging the replacement. I really appreciate the quick communication and the smooth resolution process.
Thanks again for the excellent customer service!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

We used the couples one with the two…

We used the couples one with the two vibrators. It was a great experience, she had her man deep inside her plus clitoral and G spot vibrators. She raved about it. We only have tried the one position with her on top. We look forward to trying some others.

June 22, 2026
Unprompted review
Rated 4 out of 5 stars

Snail Toy

The snail toy was fun, but it didn’t stay in place as much as I thought it would. My husband also said it wasn’t the most comfortable toy to wear either.

June 20, 2026
Unprompted review
Rated 2 out of 5 stars

Misses the Mark

I was very looking forward to making a purchase from SVibe. I purchased the Gizi Duo for my partner and I. We love to grind on each other and we were hoping the design of the Duo would allow us to both feel pleasure while doing so. Unfortunately we could not get the duo to work as described even when attempting the suggested positions on the box. I think if the snail piece in the middle was of a larger size, it would help. With the current design, neither my partner or I could get the snail to hit our clits. The dildo part of the Duo was nicely shaped and I did like the feel of the silicone, but it was very frustrating that the duo didn't perform as expected and advertised. My partner and I are both average sized and it felt like the duo was designed only for itty bitty bodies (for context I wear a size 9-10 in women's pants and a medium in women's shirts). I'm open to trying other SVibe toys in the future, but the duo as currently designed is definitely not made for the average vagina having person.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Covering all the bases

The Svibe provides pleasure in every place it touches. I'm a big fan of strong clit stimulation, but struggle to find something that covers multiple areas simultaneously. The SVive covers it all... beautifully and completely. It is definitely an important part of my sexual wellness and in the rotation as a favorite.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent Experience. Shipping was rather slow, however one the product arrived, Snail vibe and Gizi Lite. They have become my new favorite toys. Excellent products and so versatile. Well worth the money I spent for the product and the wait. Needless to say, I opened the items on Monday evening and have used it nearly a dozen times since! It's only Wednesday!

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

SVIBE CURVE

I HAVE TO SAY THAT THE SVIBE CURVE IS TRULY AND TOTALLY AMAZING AND WAY MORE THAN I COULD HAVE THOUGHT. MY WIFE TOLD ME SHE WENT TO THE MOON AT LEAST 3 TIMES. AND THE SMOOTHNESS OF THE SVIBE CURVE IS SUPERB AND THE LUBE MAKES IT JUST THAT MUCH MORE FUN. THE SVIBE CURVE WAS A LITTLE COSTLY BUT VERY WELL WORTH THE MONEY AND I GUARANTEE IT. AND WE'LL BE PLAYING WITH IT TONIGHT AND MY WIFE WILL PROBABLY REACH MARS. IF YOU'RE DEBATING ON PURCHASING THIS ITEM JUST TAKE MY WORD AND JUST GET IT AND YOU WILL NOT BE DISAPOINTED. ENJOY AND HAVE A SMOOTH AND SLIPPERY TIME WHEN YOUR WIFE TAKES OFF TO ANOTHER PLANET. GET R DONE.

June 6, 2026
Unprompted review

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