Swadlincote Windows Reviews 576

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, friendliness, and efficiency from initial contact to installation. People are very pleased with the high quality of the products, noting that doors and windows are well-made, operate smoothly, and look great, transforming their homes. The installation teams are frequently commended for their excellent workmanship, punctuality, and tidiness, often going above and beyond to ensure customer satisfaction and a clean work area. Reviewers also appreciate the company's effective aftercare and swift resolution of any minor issues.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Product

Customers express great satisfaction with the products, highlighting their quality and appearance. Many... See more

Quality

Consumers find quality to be positive, with many expressing delight over their new additions, such as... See more

Based on these reviews

Rated 5 out of 5 stars

Been looking to get new windows fitted for a while now, had several companies round to give quotes, all started high before offering at a much reduced rate. Decided to give Swadlincote windows a... See more

Company replied

Rated 5 out of 5 stars

From the initial visit to measure up, and discuss our requirements, the company listened, offered suggestions and promptly emailed a quote. Installation was slightly quicker than originally expected -... See more

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Rated 5 out of 5 stars

Absolutely fantastic service. 4 year old front door latch mech developed a fault. We only contacted via email late at night and they responded the next morning and sent a service engineer out to tak... See more

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Rated 5 out of 5 stars

The whole experience was seamless. The quote was sent over in good time, I was expecting a date in early January but they ended up getting the door fitted just before Christmas which was a bonus. The... See more

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Rated 5 out of 5 stars

Large aluminium patio doors installed. Very well made, operate smoothly and look great. Swadlincote Windows were excellent with aftercare and came back to resolve an issue swiftly and to our complete... See more

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Rated 5 out of 5 stars

We have just had our windows and doors fitted by Swadlincote Windows and to say that we are very happy is an understatement .... the workmanship was of a very high standard, nothing was too much if w... See more

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Rated 5 out of 5 stars

Having used Swad windows back in 2022 to install a Uvpc door we rang to ask for a survey to replace a wooden window. The call was professionally dealt with and the assessor attended on time to measu... See more

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Rated 5 out of 5 stars

We have just had the team of fitters install 6 windows and an interior door which we are beyond happy with. The guys were prompt and so professional. The job was done in no time and they were extrem... See more

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Rated 5 out of 5 stars

We are extremely happy with our 6 new windows and 2 new doors fitted expertly by Lee and Matt from Swadlincote Windows, both fitters were professional, polite, clean and tidy a credit to Swad windows.... See more

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Rated 5 out of 5 stars

Installers arrived on time and did the job quickly and efficiently. They tidied up brilliantly before they left. Polite and helpful. This is the second time I’ve used Swad Windows. They never disappoi... See more

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Rated 5 out of 5 stars

I was a little apprehensive as I was having seven windows fitted, amongst which were my kitchen windows which have granite sides and sills; I was concerned that they would crack or break when taking o... See more

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Rated 5 out of 5 stars

We have used Swadlincote windows on several occasions I.e doors, windows, garage door. Our most recent addition provided by Swadlincote windows was a conservatory which we are absolutely thrilled with... See more

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Rated 5 out of 5 stars

We have used this brilliant company before so it was a very easy choice to have them again. Everything from start to finish went very smoothly and thanks to Tim who came out to us and explained everyt... See more

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Rated 5 out of 5 stars

The guys were prompt and polite. Extra work- carrying all equipment and windows due to our narrow access was accomplished with humour! They kept us in the picture about what they were doing at all s... See more

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Rated 5 out of 5 stars

Super job by Swadlincote Windows in replacing our front doors and adjacent windows, excellent service from the start to afterwards sorting a small problem out by the customer service team. Our thanks... See more

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Rated 5 out of 5 stars

We recently had new doors and windows supplied and fitted by the excellent Swadlincote Windows. Our experience was so excellent we decided to have our doors and windows in the conservatory replaced.... See more

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Rated 5 out of 5 stars

The installation provided by the team at Swadlincote Windows involved a rather unusual window fit onto the cellar of our Victorian period home. I am absolutely over the moon with the result.... See more

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Rated 5 out of 5 stars

Had Tim from Swad Windows round a few weeks ago to discuss new front and back door. Happy with chat so booked it in. Chris and Joe turned up today 2nd Jan bright and early and have done a great... See more

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Rated 5 out of 5 stars

I wouldn't use anyone else. This is a great company to deal with. From survey to fitting everything was done efficiently and professionally. Simon and Joe did an excellent job with no fuss and no mes... See more

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Rated 5 out of 5 stars

Swadlinctoe Windows were recommend to us by friends and we were not disappointed. Andy and Simon did a super job with the installation and everything was left clean and tidy. We would have no hesita... See more

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Rated 5 out of 5 stars

The process was swift and efficient . The fitters respected the property and were very helpful, answering any questions we had. We also needed a follow up visit due to a minor problem , this was also... See more

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Rated 5 out of 5 stars

I am very glad I used Swadlincote Windows, for an upstairs landing window. They were efficient all the way through. I was happy with the price; the work, and they were professional to deal with.... See more

Company replied

Rated 5 out of 5 stars

Great service from getting a quotation (to replace a damaged window sill) to the installation. Friendly efficient staff on the phone and the installation team were very thorough, the window looked as... See more

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Rated 5 out of 5 stars

We’ve used Swadlincote windows twice in the last year. First to replace windows and then back to do the conservatory. John was great when coming around to discuss our requirements and the team of fit... See more

Company replied

Rated 5 out of 5 stars

We had received some personal recommendations for Swadlincote Windows and now have no hesitation in giving them 5 stars ourselves. We had all our windows and external doors replaced, and the service w... See more

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Rated 5 out of 5 stars

Excellent service from start to finish really pleased with my new door fitters arrived in time given left everything clean and tidy would definitely recommend will use again

Company replied

Rated 5 out of 5 stars

Highly recommend Swadlincote Windows. From the initial visit to understand our requirements, through to the final installation, the service has been excellent. The fitters were superb, professional,... See more

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Rated 5 out of 5 stars

Top service from start to finish! I was extremely lucky to win a competition for a free door and i am so impressed with it! It’s perfect and has made my house look and feel so much nicer! Thank yo... See more

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Rated 5 out of 5 stars

Double glazed unit replaced quickly and efficiently. Very satisfied with service and price.

Company replied

Rated 5 out of 5 stars

Would highly recommend, overall price was competitive and the support from the office was excellent. The fitters on site were very professional and friendly, they worked around us to make sure it work... See more

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Rated 5 out of 5 stars

We had been thinking about replacing our windows for a very long time but were worried by all the chaos and effort it involved. Eventually, at the end of 2024, we decided to replace the windo... See more

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Rated 5 out of 5 stars

Excellent service throughout excellent value for money very pleased would recommend them and would definitely use them again

Company replied

Rated 5 out of 5 stars

Quick and efficient fitting of new doors. I'm very pleased with the end result.

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Rated 5 out of 5 stars

Great service from estimation to completion very tidy workmanship 1st class Fitted 3 new doors and 7 new windows to our bungalow highly recommend this company 1st class

Company replied

Rated 5 out of 5 stars

Great customer service from start to finish! Came round to measure up and provide a very competitive and fair quote. Organised the works very quickly and the fitters on the day were incredibly profes... See more

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Rated 5 out of 5 stars

Excellent communication and professionalism. Reasonable quote. Punctual and very tidy workers. Would certainly recommend.

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Rated 5 out of 5 stars

I have just had 2 bay windows replaced by Swadlincote Windows. Very quick order, good price. Fitted by Pete and Andy who did a marvellous job. Left no mess and were polite and friendly. Quality of win... See more

Company replied

Rated 5 out of 5 stars

I have had several window units replaced by SW over the last three years. This has been done in two stages. From initial visit to fitting have always provided a A* service. The fitting teams took... See more

Company replied

Rated 1 out of 5 stars

Wanted a relaxing space following chemotherapy, turned into nearly 6 months of chaos. If you want: 1. complete lack of communication, most the time we had to chase them for updates. 2. ⁠mi... See more


Company details

  1. Window Installation Service
  2. Aluminum Window Manufacturer
  3. Conservatory Specialist
  4. Door Shop
  5. Garage Door Supplier
  6. PVC Windows Supplier

Written by the company

We are one of Derbyshire's largest independent manufacturers and installers of double-glazed windows, doors, and conservatories. We produce a superior quality product and compliment this with excellent service, expertise, craftsmanship, and experience. From first contact to completion every step of the process is dealt with professionally by one of our team. Using the latest manufacturing techniques and technologies, we can supply windows, doors, and conservatories of a quality that will please the most discerning. It’s by ensuring that these high standards are maintained that we continue to receive recognition from new and old customers alike – by delivering a service that is second to none. Our services include Windows including Casement, Flush Casement, Residence 7, Residence 9, Aluminium, Tilt & Turn, Secondary Glazing, and Sliding Sash. Doors including UPVC, Composite, Aluminium, engineered Timber, Bifold Doors, Patio Doors, French Doors, Sliding Doors, Replica Timber Doors, and Heritage Style. Conservatories, Conservatory Bases, Orangeries, Fascia, Soffits, Guttering, Verandas, Commercial Buildings, and Lantern roofs. Garage doors including Hormann, Aluroll, Sectional, Roller, Side Hinged, Up & Over. Juliet balcony, brick cut out, building work, single-story extensions, mock Tudor, Integral blinds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Seamless experience (230336)

Seamless experience from quotation to fitting. Quality of the door is fantastic and the lads who fitted it were extremely friendly and polite.

October 2, 2024
Unprompted review
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Reply from Swadlincote Windows

Good afternoon Edward,

Thank you for your great review!

If there's anything else you need please don’t hesitate to reach out.

Best regards,
Swadlincote Windows

Rated 5 out of 5 stars

Very friendly and professional staff

Very friendly and professional staff. Have used them on a few jobs now and very happy with the finished job every time.

September 26, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Glyn,

Thank you for your great review!

If there's anything else you need or if you have any further questions, please don’t hesitate to reach out.

Best regards,
Swadlincote Windows

Rated 5 out of 5 stars

5 star service.

Excellent service from start to finish.
Sales team were very helpful in advising what would best suit our requirements & not at all pushy.
Once the order was placed, a delivery date was agreed & it arrived on time.
The fitters were pleasant, polite & efficient. They ran through the features to our new door & cleaned up after they had finished.
No constructive criticism or negative comments to mention.

September 26, 2024
Unprompted review
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Reply from Swadlincote Windows

Good afternoon Kevin,

Thank you for your amazing 5-star review! We're delighted to receive such great feedback.

If there's anything else you need or if you have any further questions, please don’t hesitate to reach out.

Best regards,
Swadlincote Windows

Rated 5 out of 5 stars

Amazing product

Amazing product, excellent service start to finish

September 23, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi there Diana,

Thank you for your 5 star review!
Please don't hesitate to reach out if you need anything else.

Kind regards,
Swadlincote Windows

Rated 5 out of 5 stars

Excellent workers

Excellent workers, windows look great, windows back and front are done now very happy

September 17, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi there Chris,

Thank you for your 5 star review! We're so glad to hear your feedback.

If you have any questions or need further assistance, please don’t hesitate to reach out.

Kind regards,
Swadlincote Windows

Rated 5 out of 5 stars

Top job

The chaps that fitted my windows , were good workers considered ,and helpfull ,they even hoverd up after they had finished. thay did a top job . Many thanks to all at Swadlincote windows

September 16, 2024
Unprompted review
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Reply from Swadlincote Windows

Good afternoon Mr Taylor,

Thank you for your 5 star review!

If you have any questions or need further assistance, please don’t hesitate to reach out.

Best regards,
Swadlincote Windows

Rated 5 out of 5 stars

(229787)

(229787)
Had a new garage door fitted by Swadlincote Windows. I have used them several times before and it has always been a positive experience. From the initial enquiry through to the installation the staff are very knowledgable and do a great job. Would highly recommend them.

September 6, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Karen,

Thank you for your 5 star review! We're so happy to hear you're an existing customer.

If you have any questions or need further assistance, please don’t hesitate to reach out.

Best regards,
Swadlincote Windows

Rated 5 out of 5 stars

Very pleased (Reference: 230112)

Very pleased with the work, very efficient and friendly service.

September 3, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Barry,

Thank you for leaving us your review, we are thrilled to hear that you are pleased with the work carried out.

Should you require anything else, please do not hesitate to get in touch.

Many Thanks
Swadlincote Windows

Rated 5 out of 5 stars

Very satisfied with the service…

Very satisfied with the service provided by Swadlincote windows. 229981

August 13, 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon,

Thank you for taking the time to leave us a review, we are pleased to hear you are satisfied with everything.

If there is anything else we can do for you in the future, feel free to get in touch. Thank you again for your 5 star review.

Best Regards
SWC

Rated 5 out of 5 stars

After having a problem opening my front…

After having a problem opening my front door with the door handle being extremely stiff, not knowing wether i needed a locksmith or my door looking at I contacted Swadlincote Windows and spoke to Kristian explaining my predicament, without hesitation he said he would send a maintenance engineer out, true to his word within the hour the lovely Andy arrived & straight away pinpointed the problem, my door had dropped slightly putting the locks & bolts out of line. He soon rectified the problem and I can now open & close the door with ease.
The service from both Kristian & Andy was second to none & I will certainly use Swadlincote windows again & highly recommend them to all.

August 29, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Denise,

Thank you so much for your 5 star review. We are so so happy you had a great experience with us.

We always aim to ensure we provide the best service possible.

If there is anything else we can do for you in the future, feel free to get in touch. Thank you again for your 5 star review.

Many thanks
SWC

Rated 5 out of 5 stars

Swadlincote Windows

Swadlincote Windows replaced all my fascias,soffits, guttering and windows. The result is excellent. The friendly teams did a professional and high quality job, with the odd snagging issue sorted immediately. Contact with the firm was easy and straightforward throughout. I would not hesitate to use Swadlincote Windows again.

August 9, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Claire,

We appreciate you taking the time to leave such a positive review and are very pleased to hear you are happy with our service.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here to help and look forward to assisting you with any future needs.

Best regards,
Swadlincote Windows

Rated 5 out of 5 stars

I love my new front door!

I love my new front door!
We arranged three quotes for our door. We chose Swadlincote Windows for many reasons.
Firstly, I was able to design my door very easily, using their simple to use on line service. I was able to play with colours, different glass and door designs and door furniture - in fact, by the time I had finished, I felt I had my perfect front door.
Next step was visiting the showroom to check on quality and looks. The doors are high quality and all glass is triple glazed. The staff are extremely knowledgeable and helpful. We were very impressed.
Damien then came to our house to measure and give us a firm quote. We talked through my ideas and he gave us practical advice. We now had our perfect door on order.
Yesterday our door was fitted. Arron and David did a superb job of fitting the door. They were thorough and made sure it was fitted to the highest standard, with minimum disruption. When they had finished fitting the door I was thrilled. I can honestly say that the door has added a new dimension to our house. It looks beautiful and has most definitely enhanced the appearance of our house. Thank you all so much.

August 15, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Alexandra,

Thank you for your amazing 5-star review! We're delighted to receive such great feedback.

If there's anything else you need or if you have any further questions, please don’t hesitate to reach out. We’re always here to help and look forward to working with you again in the future.

Best regards,
Swadlincote Windows

Rated 5 out of 5 stars

I would highly recommend Swadlincote…

I would highly recommend Swadlincote Windows, just had my upstairs windows replaced. Extremely pleased with them, Arron and Ian have done a fabulous job. Thank you so much guys.

August 13, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Jayne,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear such positive feedback.

If you need anything further, please don’t hesitate to reach out.

Best wishes,
Swadlincote Windows

Rated 5 out of 5 stars

Excellent

I have had Swadlincote Windows install windows and doors on both my current and previous properties, and been very satisfied with the work and the careful, friendly and efficient way it was carried out. I can whole-heartedly recommend them.

August 12, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Jane,

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear your feedback.

Should you require anything else, please do not hesitate to get in touch.

Best wishes,
Swadlincote Windows

Rated 5 out of 5 stars

230016 great job!!!!

Another fab job. Lovely door and windows fitted. The team were on time, professional, worked hard and tidied up. It all looks lovely we are very pleased. I won't hesitate to recommend by word of mouth too.

August 9, 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Karen,

Thank you so much for your fantastic review! We're thrilled to hear that you love your new door and windows.

Our team takes pride in being punctual, professional, and ensuring everything is spotless before we leave, so it's wonderful to know you noticed.

If you need anything in the future, don't hesitate to reach out. Thanks again for your support!

Best Wishes
SWC

Rated 5 out of 5 stars

Comp doors fitted by Swadlincote Windows

Brilliant service from Swadlincote Windows, friendly professional and an excellent job done. Two Comp Doors fitted and they look amazing.
Thank you John and the team.

August 6, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Christine,

Thank you for your amazing 5 star review! We are so delighted to hear your feedback.

Best Wishes,
Swadlincote Windows

Rated 5 out of 5 stars

Great experience

Easy to order.
Installation time was quick.
The two gentleman that installed it were professional and have done a good job making things look tidy afterwards on, what looked to me, to be an awkward setup. Very pleased with it. Hoping for a warmer, draft-free winter this year.

Update: had a small issue with a conservatory door (internal). Swad windows had someone out, looked at it and fixed it in less than 4hrs of me emailing them. Fantastic service.

August 1, 2024
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Simon,

Thank you for your great feedback. We are trilled to hear you are happy with the installation.

Should you require anything else, we would be more than happy to assist.

Best Wishes
SWC

Rated 5 out of 5 stars

New windows, doors and conservatory refurb.

Brilliant service from Swad Windows, friendly, helpful and professional from all teams involved. Minimal disruption, always cleaned up before close of play every evening.
Top quality windows and doors and the refurb to the conservatory is like having a new room.
229845

July 15, 2024
Unprompted review
Swadlincote Windows logo

Reply from Swadlincote Windows

Hi Mark,

Thank you for leaving us your great review. We are very happy to hear that you are pleased with the work carried out.

Should you require anything else, please feel free to contact us we will be happy to help.

Kind Regards
SWC

Rated 5 out of 5 stars

garage door

From start to finish great experience with Swadlincote windows. Very prompt, fast and friendly installers!

July 22, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Mary,

Thank you for your wonderful review. We're delighted to hear that you're satisfied with our service!

If you need anything further, please don't hesitate to reach out.

Best regards,
SWC

Rated 5 out of 5 stars

Comp door and window replacement

We’re really happy with our new front door and window replacement. Swad windows spent the time to make sure we were getting exactly what we wanted. Fitting was prompt and the chaps doing the fitting easy to with to make sure the finer details were as we wanted. 229796

July 11, 2024
Unprompted review
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Reply from Swadlincote Windows

Hi Tom,

Thank you for your fantastic review! We're delighted to hear your feedback.

We truly appreciate your support. If you ever need anything in the future or have more feedback, please don’t hesitate to reach out.

Best regards,
SWC

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