Swadlincote Windows Reviews 583

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency from initial contact to final installation. Many people appreciate the helpful and polite staff, including those in the showroom, the assessors, and especially the installation teams, who are often described as friendly, tidy, and highly skilled. The quality of the products, such as windows and doors, is frequently mentioned as being very high, operating smoothly and looking great, and customers are pleased with the competitive pricing. Reviewers also commend the company's aftercare, noting that issues are resolved swiftly and to their complete satisfaction. The overall process, from measurement to fitting, is described as professional and easy, with many expressing their intent to use the company again and recommend it to others.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Product

Reviewers highlight positive aspects of product. Customers are very happy with the quality of the doors and... See more

Quality

Users describe positive interactions with quality. Customers are very happy with the quality of the doors and... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the pricing to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been looking to get new windows fitted for a while now, had several companies round to give quotes, all started high before offering at a much reduced rate. Decided to give Swadlincote windows a... See more

Company replied

Rated 5 out of 5 stars

From the initial visit to measure up, and discuss our requirements, the company listened, offered suggestions and promptly emailed a quote. Installation was slightly quicker than originally expected -... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. 4 year old front door latch mech developed a fault. We only contacted via email late at night and they responded the next morning and sent a service engineer out to tak... See more

Company replied

Rated 5 out of 5 stars

From our initial visit to the showroom to the day of fitting, the whole process was professional and easy. The ladies in the showroom were very helpful. Andy did the measurements and was very thorou... See more


Company details

  1. Window Installation Service
  2. Aluminum Window Manufacturer
  3. Conservatory Specialist
  4. Door Shop
  5. Garage Door Supplier
  6. PVC Windows Supplier

Written by the company

We are one of Derbyshire's largest independent manufacturers and installers of double-glazed windows, doors, and conservatories. We produce a superior quality product and compliment this with excellent service, expertise, craftsmanship, and experience. From first contact to completion every step of the process is dealt with professionally by one of our team. Using the latest manufacturing techniques and technologies, we can supply windows, doors, and conservatories of a quality that will please the most discerning. It’s by ensuring that these high standards are maintained that we continue to receive recognition from new and old customers alike – by delivering a service that is second to none. Our services include Windows including Casement, Flush Casement, Residence 7, Residence 9, Aluminium, Tilt & Turn, Secondary Glazing, and Sliding Sash. Doors including UPVC, Composite, Aluminium, engineered Timber, Bifold Doors, Patio Doors, French Doors, Sliding Doors, Replica Timber Doors, and Heritage Style. Conservatories, Conservatory Bases, Orangeries, Fascia, Soffits, Guttering, Verandas, Commercial Buildings, and Lantern roofs. Garage doors including Hormann, Aluroll, Sectional, Roller, Side Hinged, Up & Over. Juliet balcony, brick cut out, building work, single-story extensions, mock Tudor, Integral blinds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

583 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent post-installation support

I would like to leave positive feedback regarding Swadlincote Windows.

Not only are the prices competitive but I have found that the post-installation support is excellent.

I had a number of windows fitted in 2018 and 2019, but Swadlincote Windows servicing team have recently helped with a minor maintenance job as part of the guarantee/warranty.

It’s reassuring that a company genuinely supports their customers after installation.

October 18, 2023
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Mr Wardle,

Thank you for taking the time to leave us a great 5 star review.

your feedback its greatly appreciated!

Best wishes
Swadlincote Windows

Rated 5 out of 5 stars

A good job well done

Chris and his team did an excellent job on putting new doors and windows in our conservatory over the last two days. They were tidy, helpful and a pleasure to have at our house.
From the quote to the finish of the job everything went really well.
Thank you Clive and Anita

October 11, 2023
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Clive & Anita,

Thank you for leaving us this 5 star Review, your feed back is greatly appreciated. Should you require anything else, please do not hesitate to get in touch!

Kind Regards
Swadlincote Window Company

Rated 5 out of 5 stars

Totally recommend SWAD WINDOWS!

Ref 228578
Totally recommend SWAD WINDOWS!
From the initial first call to the installation the service we received was impeccable.
They fulfilled all my expectations & the installers were so friendly , clean & tidy working at all times . They made a great neat job so big thanks to them Dave & Matt.
The girls in the office Jordan & Natasha always kept me up to date throughout the process .
Thank you so much for bringing my bungalow up to date !

October 5, 2023
Unprompted review
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Reply from Swadlincote Windows

Hi Katrina,

Thank you so much for your lovely review. We are very happy to hear you are pleased with the service and work carried out. We will be sure to pass on your lovely comments to the team!

Should you require our services in the future we will be more than happy to help.

Kind regards
Swadlincote Windows

Rated 5 out of 5 stars

Brilliant job

Swadlincote windows couldn’t be better! They are fabulous workers who did a great job , and what’s more cleaned up so well afterwards that you wouldn’t have known they had been here. ( apart from the fact the stairs were cleaner than when the arrived!)
There was one small problem that I had and they sorted it out before the day was out. I would certainly recommend them to anyone.

October 4, 2023
Unprompted review
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Reply from Swadlincote Windows

Good Morning Maureen,

Thank you for taking the time to leave us this great review, we really appreciate the feedback!

Should you require anything else, please do not hesitate to get in touch.

Kind Regards
SWC

Rated 5 out of 5 stars

Very efficient team

Very efficient team, arrived promptly, carried out work with minimum disruption. All work areas cleaned after completion. No pressure sales, would definitely recommend Installation was for doors and windows.
Kept well informed on delivery and fitting times.
Ref 228490

October 6, 2022
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon,

Thank you for leaving us this 5 star review. We really appreciate your feedback and are very happy to hear you are pleased with our services. Should you require anything else, please do not hesitate to get in touch.

Kind Regards
SWC

Rated 5 out of 5 stars

Five new windows

Excellent service from start to finish. Really impressed with the quailty and finish. The fitters arrived on time and did a brilliant job, everything was left clean and tidy. This is the second time I have used Swadlincote Windows and no doubt I will use them again.
Ref 228457

October 3, 2023
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Susan,

Thank you for your great review. Its lovely to hear that you are a returning customer, and we hope to work with you again in the near future.

Best Regards
SWC

Rated 5 out of 5 stars

Soffits. Fascia's and new Guttering.

This is the forth time we have used Swadlincote Window Company and once again from the start to finish they have been superb, this time was soffits, fascia's and new gutters and the job was perfect and I am really fussy. A special thanks to the fitters Simon and Andy who were fantastic. REF 228484

September 29, 2023
Unprompted review
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Reply from Swadlincote Windows

Good afternoon Ray,

Thank you for 5 stars! We're so happy to hear that you're a returning customer and shall be sure to pass on your lovely feedback to Simon and Andy.

Many thanks,
Swadlincote Windows

Rated 5 out of 5 stars

228512

228512. Excellent service from start to finish. From the helpful lady in the showroom to the salesman and finally the fitters . All were friendly, helpful and very professional.

September 28, 2023
Unprompted review
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Reply from Swadlincote Windows

Good afternoon Peter,

Thank you for your wonderful review! We really appreciate your feedback.

Best Wishes,
Swadlincote Windows

Rated 5 out of 5 stars

Really great experience and very professional

228514 - from start to finish they were fantastic, incredibly professional and helpful with their quote and survey. The fitters were also brilliant, really good quality work and really friendly.

September 25, 2023
Unprompted review
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Reply from Swadlincote Windows

Good afternoon Lisa,

Thank you for your 5-star review! We shall let the fitters know the great feedback.

All the best,
Swadlincote Windows

Rated 5 out of 5 stars

Swadlincote Windows review

After having the fascias and soffits replaced on one side of the house five years ago, this week we had the same team from Swadlincote Windows to replace the other side. They were very pleasant and did a good job. Whenever I have spoken with the people in the showrooms, in Swad, they have also been friendly and professional. Based on the two lots of work they've done for us, I would recommend Swadlincote Windows as a reputable company.

September 21, 2023
Unprompted review
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Reply from Swadlincote Windows

Good afternoon Isen,

Thank you for your 5 star review! We really appreciate your kind feedback, should you need anything else please do not hesitate to contact us.

Best Wishes,
Swadlincote Windows

Rated 1 out of 5 stars

Avoid

Absolutely brilliant.....at the start.
Be aware that after installation they will ask for a large part of the bill to be paid (even offering a slight reduction for doing so) before the last few bits are finished.
Once you have paid this the service then goes dramatically downhill. To the point where they just completely ignore all emails.
We paid everything except £2000 and now we are left with a half finished, not fit for purpose (in fact contrary to building regulations) bodge job that we cannot get rectified. And radio silence from Swadlincote Windows.
Add to this the damage they caused to the property whilst making the installations (which they tried to cover up with furniture) and catching one of their employees smoking inside my house then my only advice would be AVOID.

September 11, 2023
Unprompted review
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Reply from Swadlincote Windows

Good afternoon Mr Rodwell,

Thank you for taking the time to write us a review. Here at Swadlincote Windows we aim to provide a smooth transition throughout each and every one of our projects. We're very sorry to hear about your experience. One of our team will be in touch within the next 24 hours to discuss further.

Yours sincerely.

Swadlincote Window Company LTD.

Rated 5 out of 5 stars

sorry but I've forgotten there names. e fitters that came to fit rear door…

The fitters that came to fit rear door and frame were very pleasant they did a brilliant job of fitting it ,asked me to check there work and explained how the internal blind worked, would highly recommend Swadlincote windows.

September 15, 2023
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Maurice,

Thank you for leaving us this 5 star review! We are very happy to hear you would recommend our company and we hope to work with you again soon.

Kindest Regards
Swadlincote Window Company

Rated 5 out of 5 stars

New front door and kitchen door.

New front door and kitchen door.
Excellent product and service.
Turned up on time and carried job out very efficiently.
Any mess from the job was cleaned up immediately
Old doors removed from site.
Superb.

September 14, 2023
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Geoff,

Thank you for your feedback, it is greatly appreciated! We are very happy to hear your are pleased with our products and service. Should you require our services in the future, please do not hesitate to get in touch.

Kindest Regards
Swadlincote Window Company

Rated 5 out of 5 stars

SWL got of to a fantastic start with a…

SWL got of to a fantastic start with a very helpful sales visit, a quick quotation at a very competitive price. The fitters were excellent and did a great job. They went above and beyond with the installation. I have no negatives to say about the company, the fitters or the product. I recommend them highly.

September 4, 2023
Unprompted review
Swadlincote Windows logo

Reply from Swadlincote Windows

Good afternoon Kevin,

Thank you for your fantastic review, we're so happy to hear your feedback! Please do not hesitate to contact us should you need anything else.

Kind regards,
Swadlincote Windows

Rated 5 out of 5 stars

Outstanding

Once again Swadlincote Windows never fails to deliver on service & standards
From initial contact with Jordan arranging appointment, Tim North, surveying & the final icing on the cake, the outstanding fitter, Tim Dolan, assisted by Finley, our new front door was complete & looks absolutely fabulous - Tim & Finley went above our expectations in their work & professionalism, thank you both very much - Ref 228480

September 14, 2023
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon,

Thank you for leaving us this lovely review, we are very to happy to hear you are pleased with your new door. We will be sure to pass on your lovely comments to the team!

Kind regards
Swadlincote Window Company

Rated 5 out of 5 stars

Conservatory roof replacement

We recently had our conservatory roof replaced with glass. Chris and his team were fantastic, complete professionals.
Very tidy and efficient, they worked without complaint during the hottest time of the year. A credit to the company!
We are very pleased with the finished product and would highly recommend them.

September 8, 2023
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Jeremy,

We are very happy to hear you are pleased with your new roof. Thank you for taking the time to leave us this great review. we will be sure to pass on your lovely feedback to the installers.

Kindest Regards
Swadlincote Window Company

Rated 5 out of 5 stars

Great service from start to finish .The…

Great service from start to finish .The work was carried out professionally the fitter worked non stop on replacing back door and installing new window blinds and cleaned up after him .Would highly recommend Swad Windows .Ref 228330

September 4, 2023
Unprompted review
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Reply from Swadlincote Windows

Hi Mrs Goodwin,

Thank you for leaving us this amazing review, we are very happy to hear that you would recommend us.

Best Wishes
SWC

Rated 5 out of 5 stars

Replacement Windows

From the outset Swadlincote Windows were informative and efficient allowing me to make an informed decision. Communication was excellent throughout. The workmanship was first class. On completion, our home was left clean and tidy with no redecoration needed. I have no hesitation in recommending them to others.

August 15, 2023
Unprompted review
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Reply from Swadlincote Windows

Hi Robert,

Thank you for leaving us a 5 star review! We are very happy to hear your great feedback! should you require anything else, please do not hesitate to get in touch.

Best Wishes
SWC

Rated 5 out of 5 stars

Fantastic service from Swadlincote…

Fantastic service from Swadlincote windows again ,went above and beyond ,nice to know that some companies have pride in there work 👍👍👍More than happy

September 1, 2023
Unprompted review
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Reply from Swadlincote Windows

Hi David,

Thank you for your lovely feedback its greatly appreciated! We hope to work with you again in the future.

Kindest Regards
SWC

Rated 5 out of 5 stars

Ref 228468

Ref 228468. Absolutely professional service from beginning to end. This is the 4th time I have used Swadlincote Windows and have recommended them to many friends. A pleasure to do business with

August 25, 2023
Unprompted review
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Reply from Swadlincote Windows

Good Afternoon Mike,

Thank you for taking the time to leave us this great review! We are very happy to hear you have recommended us to friends. We really appreciate all of your business and hope to work with you again soon!

Kindest Regards
Swadlincote Window Company

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