SwaggerPaws Reviews 311

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, highlighting their effectiveness and ease of cleaning. Many people appreciate the wide selection of products, colors, and lengths available. The ordering process is frequently described as easy, and the delivery service is consistently noted for its speed and efficiency. Overall, consumers are very satisfied with the service provided, finding it prompt and reliable. However, some customers mentioned that certain products, particularly the long lines, can be heavier or bulkier than expected, especially for smaller dogs or during longer walks. A few people also noted that the advertised "indestructible" quality of one product did not hold up to their dog's chewing. Additionally, there was an isolated report of a delivery taking four weeks to arrive.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the quality, durability,... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the products as... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and super-fast... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are great leads! I got over excited by the sale price and ordered the ultra lite one firstly, which now that my cross breed is growing bigger than expected is just going to be too small for hi... See more

Rated 5 out of 5 stars

As a dog walker I need a strong reliable longline for different breeds and I love my SwaggerPaws one. It’s easy to clean and maintain just make sure you follow the care instructions. It’s solid but... See more

Rated 5 out of 5 stars

Great long line. Bought it for our reactive border collie to use on the moors. Used it at the weekend for going through a field with sheep (and all their poop) - the long line was easily cleaned off a... See more

Rated 5 out of 5 stars

Ordered 2 leads in different colours, 1 for each of our Vizslas. Excellent selection of lengths and colours to choose from, with easy ordering and very fast delivery. No more tangled leads and so eas... See more


Company details

  1. Pet Store

Written by the company

Dog walking essentials, designed and sourced For dog walkers, By dog walkers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

311 reviews

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Rated 5 out of 5 stars

They’re Great but a Little Fiddly

They’re perfect for the muddy weather, so easy to clean, no more smelly leads stinking out my car! The clips are a little fiddly sometimes to get on and off, however, once they’re on they’re impossible to get caught and come undone like usual leads, so they’re much safer!

February 27, 2024
Rated 5 out of 5 stars

Double ended training leads and…

Double ended training leads and longlines are great going to order more leads as even the most forceful pullers of dogs that I walk the lead was more than strong enough and these will ensure a lot less washing machine loads

February 26, 2024
Rated 5 out of 5 stars

Great longline

Easy to order and arrived quickly. Very pleased with the longline, available in a nice variety of lengths and colours. I ordered the 5m classic for our golden retriever puppy in lilac colour. It's nice and lightweight and doesn't get tangled up, it's great you can just rinse off the dirt and the length is great for a puppy. Also easy to attach to a harness.

February 24, 2024
Rated 5 out of 5 stars

Fantastic lead

Fantastic lead , Arrived really quickly and it's the best long line i have used , Easily cleaned , strong and my dog has loads of line to make use of . Definitely recommend!!!!

February 22, 2024
Rated 5 out of 5 stars

Long lead was brilliant

Long lead was very easy to order and came really soon.
Love the colour (powder blue) and the length was perfect for my dog. It’s so easy to clean and roll back up without getting knotted and tangled. I was very impressed. Best long lead I’ve tried.

January 2, 2024
Rated 5 out of 5 stars

Great leads

This is our second lead we have purchased from your website.
Very happy with both products (5m lead and a double end lead).
I have to say these leads have been great, especially in the rain! What a difference they make, no more soggy wet leads sitting for days, great grip holding them and love the different colours too, thank you!

December 19, 2023
Rated 4 out of 5 stars

Love the Swagger Paws line that I…

Love the Swagger Paws line that I ordered. I ordered the 5m Lite as I have Papillons and although the line itself is fab I was disappointed to find that the clip is the same large size as used for large dogs. Please could we have a smaller clip for the Lite lines /small breeds.
Thank you 😊

December 19, 2023
SwaggerPaws logo

Reply from SwaggerPaws

Hi Teresa,

Thank you so much for your feedback! The decision to offer the standard size carabiner was due to the safety and security benefits of the auto-lock carabiner, which we could not replicate in a smaller size. Whilst the standard size carabiner is very lightweight, it is large in size for tiny dogs. We have had very mixed feedback on this decision with half of customers preferring the trade off for security>size, and the other half preferring a smaller clasp but without an auto-lock feature.

We have also received feedback that an even slimmer line would be preferable. So, our Longline Lite will be making a return this year with a slightly thinner line, and a small clip! We will continue to search for the perfect tiny auto-lock carabiner.

Thanks again for taking the time to provide valuable feedback, much appreciated!

Rated 3 out of 5 stars

Impossible to use clip one-handed

Nice quality long line in a pretty range of colours, but the safety function on the carabiner clip makes it impossible to use one-handed, meaning this is a real pain to clip on and off my dog's harness. Disappointing.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

15m long line

I bought the 15m long line as my normal one was made of woven material and got very muddy in the winter. The Swagger Paws long line is waterproof and strong, it coped well with a trip to the beach. The clip seems strong and secure. Delivery was prompt.

December 19, 2023
Rated 5 out of 5 stars

Great quality product

Great quality product. Been using the 10m line with our 5 month old GS puppy and he’s finally enjoying his walks! Couldn’t be happier with swaggerpaws!

December 19, 2023

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