Swale Locks Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

Swale Locks is a Locksmith Company based in Sittingbourne covering the Swale area and beyond. We Pride our selves in our Workmanship and Service that we offer our customers. We cover Domestic and Commercial Emergency Lockouts and Non Emergency callouts. We repair Upvc Composite and wooden doors and windows locks and fittings and all multi point mechanisms .We now also cover Emergency Auto lockouts. The areas we Cover are Sittingbourne , Faversham , Sheerness , Whitstable , Hern bay , Canterbury , Medway and Maidstone. We are fully qualified & insured for your piece of mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Fast response to lockout

Swale Locks had my front door unlocked within 30 minutes of me phoning having left keys indoors. The front door was opened so quickly that I will never go out without locking the door with the key again.
Thank you, brilliant.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommended

WhatsApp made at 06.30 for our stuck back door and Peter was here by 11.15. New gearbox fitted by 11.45. Lovely job and very reasonable price, my dog thinks Peter is wonderful and is now happily trotting in and out to the garden again. (Times approximate but very pleased with Peter's promptness) Definitely recommended.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome customer service!

I messaged Peter following a recommendation and was extremely impressed by the service provided.
Peter arranged to come over within two days and replaced our front door lock and one window lock. Fantastic value for money, very professional and reliable. I won't be using anyone else for any relatable issues in the future!

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Caravan Door Lock Replacement.

I called Peter early one morning with a problem to the door locks on my son’s caravan. He was very busy that day but found time to come and have a look at the problem. I had to have complete new lock set assembly and new handles to both doors. Peter got stuck in and completed the job in about an hour and a half to my complete satisfaction. He works very methodically and the job was a complete success.
I can only thank him for his efforts and he will be called again without doubt should I have any problems with windows, doors or locks.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely professional, friendly & efficient

Peter from Swale Locks was amazing - 10/10. Great to also be able to support local business. I’d called in the early hours, after discovering our front door lock was jammed when going up to bed (meaning we couldn’t lock our front door). We had a very near miss just before getting through to Peter - with an extremely dodgy ‘locksmith’ (that I managed to cancel before being scammed). We had called multiple other ‘24 hour’ locksmiths which no joy. Eventually we found Peter who answered right away, he was polite, friendly and reassuring. He took the time to ask questions over the phone and understand what might be the issue and provide an idea of costs.

No call out fee and clearly knowledgeable and experienced. Peter arrived within 30 mins and was a welcome face after our earlier debacle. He assessed the issue and resolved it within the hour. Peter needed to change our lock entirely due to the issue and provided us with 5/6 spare keys. He even oiled our noisy door hinges, and screwed down our threshold / sill that had come loose! We paid £150 total which for out of hours and the level of service - we were very happy to pay!

I just wished we could’ve tipped him but our dog is due an operation tomorrow so money is tight this month (so a broken door lock was just what we didn’t need)!

I’m not someone who gives a glowing review easily but I had to for Peter - he was extremely professional, efficient and friendly. Highly recommend. Thank you Peter! ⭐️⭐️⭐️⭐️⭐️

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

I would like to thank Emmes and Jack…

I would like to thank Emmes and Jack for fixing my boiler today. The service they provided for me was 100% professionalism.
They contacted me on arrival, i was doing a school run, and they patiently waited for me.
They fixed the boiler quickly and efficiently.
Great job.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! The call out time was minimal and Peter was extremely professional and efficient! Job done to an excellent standard, and very reasonably priced! Highly recommended.

September 1, 2023
Unprompted review
Swale Locks logo

Reply from Swale Locks

Hi Nadia. Thankyou so much for the kind review and glad your happy with the work done.
Regards
Peter
Swale Locks

Rated 5 out of 5 stars

Professional and Reasonable Price!

Peter turned up promptly and solved out the problem of the lock for us. He’s very professional and charged reasonable price. I will highly recommended his service.

April 1, 2023
Unprompted review
Swale Locks logo

Reply from Swale Locks

Thankyou for the loverly review.

Rated 5 out of 5 stars

A very professional locksmith!

Peter is a very professional locksmith. Arrived promptly and solved my lock out very quickly. Also, very reasonable price.

March 31, 2023
Unprompted review
Swale Locks logo

Reply from Swale Locks

Thankyou for the review.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I needed my front door lock repairing as it was jammed. Less the 30 minutes Peter had opened the door and fitted a new lock. Thoroughly recommend.

February 25, 2023
Unprompted review
Swale Locks logo

Reply from Swale Locks

Thankyou for the review

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