Swanky Travels Reviews 17

Simple to deal with , Michael explained everything clearly and well

Michael was very attentive and helpful. Was patient throughout was apologised when there was a delay. Listened to my requests, given me different options of where I could save money .
I will definitely use this company again for future travels. I have saved the number

Cheapest flights I could find and very patient when I changed my stopover details.

I was looking to book a ticket through what I thought was the Emirates websiteto go to Dubai stay for a week then fly on to Brisbane. I was given a price and told the agent, whom I assumed was a Emirates rep, that I had to check the dates with my family in Dubai and Australia. I was advised that I should reserve the price of the tickets by putting down a deposit of £200 and was assured would be fully refundable if I cancelled within 24 hours.

When I called the agent the next morning and told him the dates were inconvenient and that I wanted my deposit refunded, I was offered a voucher which was not acceptable. The rep then agreed to return the £200 and asked for my bank details in order to do this which would be in a couple of days. At that time, I realised that the company I was dealing with was not Emirates.

Since agreeing to refund the money, it has taken numerous, almost daily, phone calls eventually to get, after ten days just £180 returned.

Just been on the chat with Kevin Johnson, he was so helpful, he spent time searching for me flights to New Zealand and when I told him my budget he found me a really good deal. I am really pleased with his service and will use this again in the future, Thank you Swanky Travels :)

John Belfort is amazing. Not only is he friendly and very patient but he did his best to get me out of a tricky situation.
I work as a Personal Assistant and had booked a flight through esky for someone else with KLM airlines and they kept changing my flight without notice.

John was able to secure a last minute flight with KLM at our preferred times. He worked overtime and soothed me in these times of stress.

Thank you so much John!

John was referred to me by a friend and I wasn't disappointed. He was helpful all the way.

Yes I really love the way I was attended to and I ll Regina recommend you to others and I ll be booking all my flight holiday and my family with you. Thanks you

John did so much work to make my booking as stress free for me as possible . Nothing at all was too much trouble for him .My situation wasn’t straight forward but whatever needed sorting he did it without any fuss! I am really thankful to him for his very professional confident friendly polite work ethic which is much appreciated. He guided me through the process seamlessly at every step and I wanted to say thank you .

How lucky was I to booked my ticket with John Belfort. I was scheduled to depart Heathrow on 26/02/2022 and required a ticket leaving Johannesburg within 3 months. To say I was panicking was an understatement. I could not check in until I had proof of a future flight. I spoke with John who was extremely helpful, highly efficient and proactively engaged with helping with my urgent predicament. Needless to say, John took control of the situation and within the hour had a confirmation email. Please try imagine my relief! The stress of the airline not permitting my check in was instant and my relief was profound. Not only had John rescued me from a very dire and costly outcome, but had done this with keeping me informed throughout the whole process. I thoroughly and completely recommend to all that to book with John Belfort is an excellent start to any trip - holiday or
business. I certainly will not attempt to travel again with John handling all my future bookings. John Belfort - you are my Hero! Thank you so much, again!
Elena J

Thank you John for providing my family and I such excellent service. You listened and paid great attention to detail. Your professionalism, warmth and great communication made us feel at ease with you. We will certainly book more travels with you. Thank you

No one could have been more diligent and conscientious in perusing an avaricious and customer hating BA than John. Thank you for seeing their horrible attitude through to an acceptable outcome for us, John.

As pensioners we are not familar with technology, and that was the reason why we booked with Henry. He is a very helpfull gentleman, nothing was to much for us to ask and he helped with everything which made our booking some much easier. I would not hesitate to book furture trips with him

I have been given excellent service by John. He has given me full guidance in a systematic manner. I prefer to plan all my travels with him because his information is accurate and he has been honest in all possible situations.

Thank you to John for excellent professional service, he really did tick all my boxes helpful with a caring manner and he found exactly what I asked for. I will definately book with him each time I go on a vacation. Thank you I give you 5 star ++. Well Done

I recently used swanky travels and the level of professionalism is unmatched..they really do go out of their way to make life easier when you travel. They handles from flights..hotel and transportation.Special mention to John for your great service thank you!

I received an excellent service with very effective communication from the team. John in particular was in constant contact at every stage to ensure I had everything I needed as the flight I booked was not standard. Swankytravel were very easy to deal with and delivered on every promise. I’d definitely recommend them!