Swanson Health Products Europe Reviews 

354
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been using Swansons for many years now and they are excellent in service and of course prices. Comparing with Swedish companys make me save a lot of money:). And they always deliver really fast!... See more

Rated 1 out of 5 stars

Swanson use cheap Chinese ingredients in most of their supplements and the 'natural' plants in China are grown using many EU banned substances. There is also the issue with heavy metals presence (lead... See more

Rated 5 out of 5 stars

I have purchased and used products from Swanson for a number of years with good effect. I know I can rely on consistent quality at good value prices. There are few if any health store`s in my area... See more

Company replied

Rated 5 out of 5 stars

I always tend to use Swanson products as I know that I can trust that they are a quality product. I find that especially their natural health products are great. I still use their "vitamin B-12" and "... See more

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

For over 45 years Swanson Health Products has been delivering health across the world. Thousands of clients have long trusted the company when they have to make their choice in order to solve a specific health problem or just to improve their lifestyle and nutrition.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(354)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

In the last order I didn't receive the …

In the last order I didn't receive the offer that I've ordered. I received one bottle of DHEA instead of 2 and not the other offer's product. I sent few e-mails asking for explanations but I didn't receive replies yet from swansoneurope. The older orders were ok, but not the recent and I don't know why. None respond my e-mails...

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Marios Tsogas,
if had any particular problem with your order, we will be happy to resolve it. You can email us at info@swansoneurope.com. Thank you for the review.

Best Regards
Swanson Team

Rated 5 out of 5 stars

Swift and reliable service

Swift and reliable service. Have used many times with faultless results.

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Sheila Walker,
thank you for the review.

Best Regards
Swanson Team

Rated 2 out of 5 stars

Expiration date

Products are too close to the expiration date...

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Bert,
the products with short exp. date are only in "Overstock" category with big discounts. If there is a particular problem with your order, you can write us at info@swansoneurope.com and we will try to resolve it.
Thank you for the review.

Best Regards

Rated 1 out of 5 stars

You sent me 2 products with a very …

You sent me 2 products with a very short mfg date. I won't buy your products anymore.

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Olivier Brouard,
the products with short exp. date are only in "Overstock" category with big discounts. If there is a particular problem with your order, you can write us at info@swansoneurope.com and we will try to resolve it.
Thank you for the review.

Best Regards

Rated 3 out of 5 stars

I like Swanson products and this …

I like Swanson products and this particular one i used to purchase on Amazon but could only get it at Swanson Europe which meant it was much more expensive and took a long to arrive.

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Jayne,
thank you for the review.

Best Regards
Swanson Team

Rated 4 out of 5 stars

some products are not available in the EU

not 5 because some products are not available on the european market only USA, however i could order it from the USA without any problem.
For example Swanson Leg Vein Essential is not available in the EU, i can understand the reasons why or why not, maybe not enough customers would buy it, or some sort of EU policies or Swanson dont have the supply chain for everything.
Thanks for reading my review and i wish you a wonderful day.

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Tamas Dukai,
there is a products in US, not possible to import in EU because of many regulations here. We are trying to do our best, and we will try to import Leg Vein Essentials also.

Thank you for the review.

Best Regards

Rated 5 out of 5 stars

Great stuff

Great stuff, great service! Keep on shining :)

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Christian Weigang,
thank you for the review.

Best Regards
Swanson Team

Rated 5 out of 5 stars

Great products.

Great products.. Good service
Thanks

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear MJ,
thank you for the review.

Best Regards
Swanson Team

Rated 5 out of 5 stars

Good service😊

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Rie,
thank you for the review.

Best Regards
Swanson Team

Rated 5 out of 5 stars

3rd time i buy this product

3rd time i buy this product, which is not available in my country. Delivery always on time and great prices.

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Rebecca,
thank you for the review.

Best Regards
Swanson Team

Rated 5 out of 5 stars

excellent

excellent website and services.

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Cristian Negrea,
thank you for the review.

Best Regards
Swanson Team

Rated 5 out of 5 stars

Trustworthy seller

Trustworthy seller of good products. Highly recommended. Will certainly shop again!

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Yvonne Sportmann,
thank you for the review.

Best Regards
Swanson Team

Rated 5 out of 5 stars

good service

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Tina Maria Madsen,
thank you for the review.

Best Regards
Swanson Team

Rated 5 out of 5 stars

as it should be

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Izy,
thank you for the review.

Best Regards
Swanson Team

Rated 1 out of 5 stars

Almost faudulent behaviour

They charged the full amount more than a week ago via paypal and did not ship my items yet. No information whatsoever is provided.
Last time they only shipped about half of the stuff I ordered and insisted that they did a full shipment. I had to send them wheight protocol from DHL and prove that it cannot be a full shipment, but they were very very unfriendly and did not want to refund at all. Thanks to paypal customer protection I got a refund, but Swanson alone did not want to fix the problem at all. They sent me into the dessert,
I cannot recommend Swanson Europe, while Swanson US is awesome.
Swanson Europe is also much much more expensive than Swanson US.
Useful
Are you a customer of this company? Share your opinion.

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Betrugsopfer,
now we are trying to improve our customer support, you can write to us at info@swansoneurope.com and we can review your case.

Best Regards
Swanson Team

Rated 1 out of 5 stars

Almost expired products

I ordered 4 products of a kind, which were produced 2 years ago and would expire after a month. I sent them to see if I could return them back for newer products and they refused. That was the third and last time I ordered.
Don't recommend!!!

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Aristeidis Diamantopoulos,
now we are trying to improve our customer support, you can write to us at info@swansoneurope.com and we can review your case. The products with close to exp. date (3-6 months) are only in "Overstock" category with big discounts. If you made mistake with the order with products from this category, we can refund the amount of the order.

Best Regards
Swanson Team

Rated 3 out of 5 stars

I do not like the fact that Magnesium …

I do not like the fact that Magnesium stearate is being added to your products, besides that everything is great, well I wish all products available in the US would be in Europe, especially Germany.

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Joanna Seib,
there is a lot more restrictions here in EU than in US, this is huge problem for importing of some of the great products of Swanson US, but we still trying to do our best.

Best Regards
Swanson Team

Rated 4 out of 5 stars

ITS A GOOD COMPANY.VERY GOOD PRICES.THE …

ITS A GOOD COMPANY.VERY GOOD PRICES.THE PRODUCTS ARE GOOD TO.THE SHIPPING COST IS GOOD.I ORDERED AND THERE WAS A GOOD DELIVERY TIME TO.BUT THEN IN MY LAST ORDER I COULD NOT FIND MY ACCOUNT .SO I COULD NOT PAY BY PAY PAL.SO I COULD NOT ORDER AGAIN.

October 10, 2017
Unprompted review
Swanson Health Products Europe logo

Reply from Swanson Health Products Europe

Hello Dear Xristos Mitroulakis,
thank you for the review, you can always make a new Paypal account or you can use our Credit Card payment option with Skrill.

Best Regards
Swanson Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look