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Rated 1 out of 5 stars

I completed a form for comparing energy prices in early September. They suggested I switch from Octopus to British Gas as my current contract was ending.They said I would save on my direct debit. I... See more

Rated 5 out of 5 stars

After a Brilliant deal arranged by Michael "Virgin" Totally have left me hanging. Something told me something wasn't right after NiL correspondence Only a Contract I've waited how believing my New Bro... See more

Rated 5 out of 5 stars

Great customer service !! Top deal found. I'm not very technical & understand zero about broadband/fibre etc ... but the customer service rep (forgotten his name) was great and explained everything in... See more

Rated 5 out of 5 stars

The gentleman l spoke with explained all the questions l had exquisitely. I was able to choose a provider at the end of the conversation.but yet to receive my broadband router. The waiting period suck... See more

Company details

  1. Internet Service Provider

Written by the company

Swap Your Bills To A New Provider and Save Money. Compare The Top Providers for Broadband and Energy.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service !

Great customer service !! Top deal found. I'm not very technical & understand zero about broadband/fibre etc ... but the customer service rep (forgotten his name) was great and explained everything in a way I understood. We shall receive 50% better than we receive now for 50% less cost - what's not to like !!

May 15, 2023
Rated 3 out of 5 stars

Staff was friendly and make it look… (false promises)

Staff was friendly and make it look like to me that my request has been fulfilled. Did an application 8n few minutes and been told that bt will install broadband within 72 hours.
I was shocked, but believed in that promise, but trust me, nothing like that. Nearly 10 days, nothing heared, not a single letter arrived

April 26, 2023
Rated 5 out of 5 stars

People before profit

Polite and professional and friendly staff
Who gave me all the advise I needed and was patient and respectful
And honest
And ya the dude that signed me up was respectful and good at the job
It wasn't about what was good for company it was about the customer
20out of10 for customers services

April 19, 2023
Rated 5 out of 5 stars

Yep no problem helpful patient mellow…

Yep no problem helpful patient mellow voice didn't prompt my anxiety which makes the course of phone conversation run smooth but therefore able to finish the call with a planned outcome. For me this is what makes my world go round calm paso where as I'm able to partake and understand without my mind running off and shutting down I can then complete the ,every day task, granted, for most other people who are unchallenged by this if you will, without running into none constructive errors I've had person's in the past make a deliberate stress and make fun of my obvious awkwardness which sometimes causes me to stutter on the odd occasion, as I'm somebody with a severe anxiety disorder which makes my world difficult to say the very least I. So Back to scoring this fellow haha yes full points not a problem actually took up the offer. Well done matey go Forth and prosper.🥳

April 17, 2023

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