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Swapped.com Reviews 2,750

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

There was no follow up on the wallet funding .... Instant cash was deposited into my wallet..plus when you don't understand be sure to ask and their response was immediate.

Company replied

Rated 5 out of 5 stars

I started using Swapped literally two days ago, and so far I’m really impressed. As far as I’m concerned, there’s almost nobody on the market who can compete with their transaction speed and low... See more

Company replied

Rated 5 out of 5 stars

Well, as a first-timer, I was a bit skeptical about using Swapped, but I continued to make a transaction. It was completed in less than two minutes. It was quite simple and straightforward too; someho... See more

Company replied

Rated 5 out of 5 stars

Quick response On point, however there was some issue, it was it doesn't support my location but it doesn't highlight that instead kept loading so i reached for support got the required info quick... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Swapped.com is trusted by over 2M+ users as a reliable, secure, and easy way to buy cryptocurrency. With a focus on customer satisfaction, we’re proud to offer 24/7 live support, ensuring there’s always someone available to help with any questions or issues. We have the lowest fees in the market, making crypto more affordable for everyone. Our transactions are quick and seamless; as soon as we receive your payment, your cryptocurrency is sent directly to your wallet within seconds. You can trust that your funds are secure, as we never hold your crypto - everything goes straight to your wallet for maximum safety. Swapped.com operates globally, supporting users in 150+ countries. Swapped is regulated by AUSTRAC Australia, Fintrac Canada, the Financial Supervisory Authority of Norway, and the Financial Supervisory Authority of Denmark.


Contact info

Crypto made simple

Buy cryptocurrency with your favorite payment method.

You should know

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 1 out of 5 stars

Verification declined without reason.

January 29, 2026
Unprompted review
Swapped.com logo

Reply from Swapped.com

Hello Vanna,

Please reach out to our support on swapped.com to inquire about the reasons for the account block, and if there was a mistake or not.

-Martin from Swapped

Rated 5 out of 5 stars

Sean helped me with a transaction and…

Sean helped me with a transaction and the matter was resolved quickly.

January 29, 2026
Unprompted review
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Reply from Swapped.com

Hey Sayurnara, thanks a lot for your review! We're glad to hear that our support team was able to help resolve your issue and that you had a good experience using Swapped.

-Sam from Swapped

Rated 5 out of 5 stars

Good app good app good app

Good app good app good app

January 1, 2026
Unprompted review
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Reply from Swapped.com

Hey Kim, thanks a lot for your review! We're really glad to hear that you're having a good experience using Swapped.

-Sam from Swapped

Rated 5 out of 5 stars

Very fast and good

January 26, 2026
Unprompted review
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Reply from Swapped.com

Hey Stanten, thanks a lot for your review! We're really glad to hear that you had a fast and good experience using Swapped. We hope to see you again in the future.

-Sam from Swapped

Rated 2 out of 5 stars

Be careful

Be careful, if too much transactions they will ask you the source of funds, they ask everything, salary, you bank accounts details, if you have saving ... The guy from Swapped he is called Mark. I believe he is working in Swapped but trying to get all your info. That's really suspicious, even if you send all what he need, he will block your Swapped account.

January 20, 2026
Unprompted review
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Reply from Swapped.com

Hi David,

Thank you for sharing this. Please rest assured that the request for Source of Funds information is a standard regulatory requirement and part of our compliance obligations. It is not intended to collect unnecessary personal information, nor is it targeted at you specifically.

At this stage, we’re unable to proceed as the additional Source of Funds information we requested has not yet been provided. Without this information, we’re unable to complete the necessary checks. Our team does not request information outside of what is required by regulation. Reviews are conducted objectively based on the information provided and applicable compliance standards.

If you would like to resume trading on Swapped, please reply with the requested information so we can continue the review.

Thank you for your understanding, and you can reach us via our 24/7 live chat if you have any questions.

Rated 3 out of 5 stars
Swapped.com logo

Reply from Swapped.com

Hey Kiku, can you please clarify what you mean by 'winning' in this case? Swapped is a service that allows customers to buy or sell cryptocurrency. We don't offer any features that allow customers to win or lose any money, you simply receive what you pay for or vice versa.

-Sam from Swapped

Rated 5 out of 5 stars

Sale

Fee
Rewards 🫂

January 1, 2026
Unprompted review
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Reply from Swapped.com

Hi there,

Thank you for your wonderful review! We're thrilled to hear you had such a great experience with us. We always strive to make every transaction fast, secure, and seamless.

-Jake from Swapped

Rated 5 out of 5 stars

The best place to buy crypto.

January 25, 2026
Unprompted review
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Reply from Swapped.com

Hi there,

Thank you for your wonderful review! We're thrilled to hear you had such a great experience with us. We always strive to make every transaction fast, secure, and seamless.

-Jake from Swapped

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Transaction completed in seconds

User friendly, easy to use, fast transaction, highly recommended!

January 24, 2026
Unprompted review
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Reply from Swapped.com

Hi there,

Thank you for your wonderful review! We're thrilled to hear you had such a great experience with us. We always strive to make every transaction fast, secure, and seamless.

-Ivan from Swapped

Rated 5 out of 5 stars

Declined issue

He was very helpful and told me what is the specific reason for the problem

January 24, 2026
Unprompted review
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Reply from Swapped.com

Hi there,

Thank you for your wonderful review! We're thrilled to hear you had such a great experience with us. We always strive to make every transaction fast, secure, and seamless.

-Jake from Swapped

Rated 4 out of 5 stars

Fast and reliable for me

Fast and reliable for me. And I can recommend it to anyone

January 23, 2026
Unprompted review
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Reply from Swapped.com

Hi there,

Thank you for your wonderful review! We're thrilled to hear you had such a great experience with us. We always strive to make every transaction fast, secure, and seamless.

-Jake from Swapped

Rated 4 out of 5 stars

The transaction was seamless

The transaction was seamless, timeous and easy to execute. Thanks, Swapped.

January 19, 2026
Unprompted review
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Reply from Swapped.com

Hey, thanks a lot for your review! We're really glad to hear that you've had a great experience using Swapped.

-Gustavo from Swapped

Rated 5 out of 5 stars

Fastest online payment method I have…

Fastest online payment method I have ever seen. I asked them something via live chat and they answered within 2 min.

January 18, 2026
Unprompted review
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Reply from Swapped.com

Hi there,

Thanks so much for the great feedback! We’re really glad to hear you found our payment process fast and our live chat helpful.

Providing quick and reliable support is something we take pride in.

-Jake from Swapped

Rated 5 out of 5 stars

Very fast transaction

Very fast transaction, really love it

January 16, 2026
Unprompted review
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Reply from Swapped.com

Hey Shankar, thanks a lot for your review! We're really happy to hear that you had a smooth and fast experience using Swapped. We hope to see you using Swapped again in the future.

-Sam from Swapped

Rated 5 out of 5 stars

great app

great app, easy to use, great job guys

January 16, 2026
Unprompted review
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Reply from Swapped.com

Hey Yong, we're really glad to hear that you had a great experience using Swapped. Thanks a lot for your review!

-Sam from Swapped

Rated 5 out of 5 stars

Easy money transfer

January 16, 2026
Unprompted review
Swapped.com logo

Reply from Swapped.com

Hey Jonna, thanks for your review! We're really glad to hear that you found Swapped easy to use. We hope to see you on Swapped again in the future.

-Sam from Swapped

Rated 5 out of 5 stars

The best decision I could made to…

The best decision I could made to choose swapped.com . Very quickly transactions! I will come back because of this amazing transaction!

January 15, 2026
Unprompted review
Swapped.com logo

Reply from Swapped.com

Hey Melanie, thanks for the kind words and your review! It's really appreciated, and we're really happy to hear that you had a great experience all around.

-Sam from Swapped

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