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Company details

  1. Cryptocurrency Service

Written by the company

Swappix.io is an online cryptocurrency exchange that offers fast and secure digital asset trading. With an intuitive interface and competitive exchange rates, Swappix.io allows users to easily exchange Bitcoin, Ethereum, and over 250 other cryptocurrencies.


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3.7

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 1 out of 5 stars

scammers who take money under the pretense of AML.

I exchanged my Monero for Usdt but the exchange was frozen. as I found out later from support that my Monero did not pass AML. do you hear the absurdity in this sentence? Monero is untraceable, impossible to check for AML this coin always passes AML on all exchanges. Only Swappix decided to steal these funds from me and all they do is throw me to the mail to slow down this process and figure out how to get out of it! I asked for a refund, they are ignoring me and trying to get rid of me as well. but it's my monero and I won't rest until I get it back.

March 19, 2025
Unprompted review
Swappix logo

Reply from Swappix

Hello,

The funds are currently on hold because we received information indicating that an additional review is required.

As part of our internal policy, we are obligated to investigate such cases to ensure everything is in line with compliance standards. Our team is now carefully reviewing the situation.

We’re very sorry for the delay and understand how frustrating it can be. Please rest assured that we’re doing everything possible to resolve this matter as quickly as we can. We’ll keep you updated and reach out as soon as we have any news.

Thank you for your patience and understanding.

Sincerely,
Swappix team

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