❌ Order Not Fulfilled – No Response from Merchant
I placed an order (#4584) on July 31, 2025, for £191. The payment was taken, but the item was never shipped. The order status remains "Unfulfilled" on their website. I emailed Swealthy and attempted to call, but there has been no response. Their phone number doesn’t connect, and their Google listing now shows “Temporarily Closed.”
I have formally requested a cancellation and refund under UK consumer law. If I don’t receive a reply, I will proceed with a chargeback through my bank.
Very disappointed with the lack of communication and follow-through. I strongly advise caution when ordering.






